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Billings, MT

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2.5 (8 reviews)
Closed • 11:00 am - 5:00 pm

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Joe Blomberg helped me set up my new phone. He was great in explaining the features and very thorough. Thanks Joe! I will be back!

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Best Buy - Billings

Best Buy - Billings

2.0(58 reviews)
1.9 mi
•$$$

Many problems with Best Buy in general but I'll point out the few that cause me to shop online or…read moreat Costco. Employee turnover. You will never run into the same people 6 months apart. They come... They go. Employees are all young, part-timers that may not care as much as someone older and supporting a family. Want something you find on the shelf? There's a good chance that the one you're looking at is the only one. "Floor Model". Good luck with that pos! Quit pushing the extended warranty on everything. Offer it. Mention it. Then leave it. Not a fan.

Horrible customer service, you cannot talk with someone at the store all the calls go through an…read moreautomated system, then a call center. Call Center agent stated that if I wrote a review, they just deleted the negative reviews. Needed assistance with an iPad bought at Billings Best Buy in the last 6 months. Best Buy is listed as an Apple Store and sells a ton of Apple products, was told their geek squad isn't apple certified and cannot take care of anything but an apple phone, everything else must be mailed to Apple. They couldn't help with that either, but mailing was out of their expertise as well. You must make an appointment to even be told they can't help you, store manager shared Geek Squad isn't really Best Buy its separate. So, are they an Apple Store like they advertise? And why is Geek Squad advertised through their website. Good luck connecting with corporate, there is not a phone number or address Highly disappointed

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My Google Review

Verizon - mobilephones - Updated October 2026

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