Found the perfect sofa here. Sales gal friendly & personable. Price was very reasonable…read more. Delivery was the next day & was very professional, helpful & friendly. The guys even moved the old seating to the basement. Would definitely recommend.

We are an old retired couple living way out of town, who no longer have the money we used to have…read more Oh, do you like my pic? That's me, a wild old turkey. We should have gone here first. After almost every store in town we didn't expect to find anything the size or quality level we were looking for. No matter, Sydney showed us the Stressless things we can no longer afford and then sent us to the sale room in the back with a suggestion of what we might like. I did get to tell management what we thought of Sydney, but it bears repeating. She is a gem. There is it was, a medium sized, real leather covered, obviously well built sofa on sale at a price we could afford. They had it in stock with or without the sleeper option! The warehouse loaded us up, telling me what would be required to unpack and put the feet on. We are very happy and would buy more if we could. You never know... Some day we might go back for those recliners.

This store has been closed for sometime now. It's sad because I loved the place and the owner was…read morevery talented.

What a fun shop! Kate and Vanessa are very good at what they do! The Annie Sloan paint line and all…read moreaccessories are sold here. But the greatest part, they teach you how to use it too! Various techniques to transform old stuff into beautiful new creations. Take a class and learn from these amazing ladies!

Great service - Lia and Travis really helped us in a tight spot when we were just moving. They…read morehelped us select the right mattresses and even delivered the next day all while being cordial and relaxed. They made the whole experience no pressure. Also, if you come at the right time, you can find high-quality items at discounted prices. I would come here just to check out their selection for window shopping.

Cher was very helpful and professional! She answered all our questions and was knowledgeable. We…read moreeven received a hand written note in the mail from her thanking us for our business. (Very nice) the location is under construction which was a little annoying and they had a lot of furniture piled in one area so some things were not available to look.

Back in August 2018 we bought some living room furniture from Conlins in Billings. We also bought…read moretheir 5 year furniture protection plan. Since we had never used the protection we went in today to see what our options were in terms of reclaiming the $120 we spent on the plan. Right off the bat they told us it had been 6 years. They made it sound like we should have been in there right after the plan expired. We were told they would honor the plan (reluctantly) but we had to make a minimum $500 purchase. Even though there were several people at their service counter, no one was real eager to help us. One guy said he would be with us after he finished with the customer he was working with. After wandering around the store a couple of times he finally came and helped us. We asked about manual recliners because all we seemed to see were powered recliners. He showed us a couple and was rather pushy about them. None of them really caught our eye. We asked about fabric options because what we saw really didn't catch our attention. We got the strong sense that that question annoyed him. In the end we left frustrated and unimpressed. I guess these guys get $120 in free money because after today I refuse to give them another dime if I can help it. There are other furniture stores in Billings that have better sales staff. Bottom line, I wouldn't recommend these guys to anyone. We have had some positive experiences with them in the past with some bedroom furniture. Unfortunately the sales person that helped us with those purchases has moved on.

We used to buy LaZBoy until we discovered the Flexsteel brand at Conlins -- the store has the BEST…read moreselection ever!!! I bought a mechanical Flexsteel recliner with lumbar support, sat in it for two days, and raced back to the store to buy the reclining loveseat and end tables. Went BACK and bought more tables and hallway furniture. High quality! The Flexsteel support is superior to anything I've ever purchased (back doesn't hurt anymore). Staff was so helpful from the multiple purchases all the way to the warehouse pickups (we didn't choose delivery). Our Sales Associate Keith Walker was an exceptional help for us, and Rachel called to walk through the entire order with us to make sure our pickup went smooth (since we went back 3 times). Overall, I am 100% satisfied in the quality and customer service -- and have officially transferred my furniture loyalty over to Conlins.

Brandi is fantastic. She spent a lot of time with us when we went to look at mattresses. She took…read moreour needs and our sleeping patterns and found us the perfect mattress. She's very knowledgeable and I really recommend her for both mattress and pillow purchases!! In addition to her ability to find the right product, she's also really personable and easy to talk to. Buying a mattress is a personal endeavor, and it helps when you don't have a super rigid salesperson

Please wear a mask on nose and mouth. If you were trying to cover your beard, you did a great job…read more Extremely disrespectful to customers, not to mention you could get shut down. Thank you. Sincerely, concerned healthcare worker.

Decent selection, though a bit over-priced. Would recommend combing through their clearance section…read moreas there are sometimes some hidden gems for sale. Standard retail salespeople - friendly and professional.

From the owner: When the Keating brothers opened up their first furniture store in 1934, their mission was simple:…read moreas a family business, they treated every one of their customers like family, too. Today, our team at Keating Furniture + Mattress is still holding true to our founders' mission. When customers walk into our beautiful showrooms, they'll be greeted by one of our experienced staff, ready to guide you through the shopping process or simply let you browse for the perfect piece -- whatever you need. With a huge selection at exceptional prices, we know you'll find the furnishing or mattress that completes your home.

The young man the waited on my mother was fantastic. She just moved to Billings the week before and…read morehad no bed. She bought one and he brought it over after he got off work that day so she would have something other then the couch to sleep on. Thank you so much and we will always shop her first when we need something..

24 years ago R&T Custom Furniture & Cabinets put in some excellent cabinets in our home. Would like…read moreto talk to them about current updates available.

We have been working with Ron and Tom for years. They first built a custom gas fireplace surround…read morewith drawers out of oak. It was beautifully done exactly to our specs. Years later, they built a custom vanity out of black walnut, along with some drawers for our walk in closet. Again their work was beautifully done and we couldn't be happier. They are a local business and one of the last honest ones left out there. Their hand shake is their word and they are very reasonable with pricing. I highly recommend them!

On June 10th we purchased a sofa and love seat. We were told the sofa would be delivered in 7-10…read moredays, but the love seat would not be available until the end of July. On 6/26 I called and was told sofa was in Denver, waiting for transport. Called on 7/1 and 7/6 and was told sofa was in Denver, waiting for transport. Today I called and was told sofa was in the store. I was transferred to delivery person. Was told earliest delivery date was July 31st and love seat won't be available until early August. July 31st is more than a month after we were originally told the sofa would be delivered. Staff was not the least bit apologetic. Take it or leave it! I wonder if the 90 day warranty is from the day purchased or the day delivered! Price was good - service is terrible. Next time I'll pay a little more and get better service.

My wife and I were looking for new living room furniture. We had already been to four stores in…read moreBillings and looked online. We live outside of town, and I didn't know about Furniture Row. Wish we would have started our search there. From our initial look around the store, through narrowing down our choices and right to installation, we had a great experience. Our salesperson, Steve, was great. No pressure, but there for all our questions. We wound up getting a sectional and a recliner, and it's the best furniture we've ever had. We'll go there first next time.