Back in August 2018 we bought some living room furniture from Conlins in Billings. We also bought…read moretheir 5 year furniture protection plan. Since we had never used the protection we went in today to see what our options were in terms of reclaiming the $120 we spent on the plan. Right off the bat they told us it had been 6 years. They made it sound like we should have been in there right after the plan expired. We were told they would honor the plan (reluctantly) but we had to make a minimum $500 purchase. Even though there were several people at their service counter, no one was real eager to help us. One guy said he would be with us after he finished with the customer he was working with. After wandering around the store a couple of times he finally came and helped us. We asked about manual recliners because all we seemed to see were powered recliners. He showed us a couple and was rather pushy about them. None of them really caught our eye. We asked about fabric options because what we saw really didn't catch our attention. We got the strong sense that that question annoyed him. In the end we left frustrated and unimpressed. I guess these guys get $120 in free money because after today I refuse to give them another dime if I can help it. There are other furniture stores in Billings that have better sales staff. Bottom line, I wouldn't recommend these guys to anyone. We have had some positive experiences with them in the past with some bedroom furniture. Unfortunately the sales person that helped us with those purchases has moved on.

We used to buy LaZBoy until we discovered the Flexsteel brand at Conlins -- the store has the BEST…read moreselection ever!!! I bought a mechanical Flexsteel recliner with lumbar support, sat in it for two days, and raced back to the store to buy the reclining loveseat and end tables. Went BACK and bought more tables and hallway furniture. High quality! The Flexsteel support is superior to anything I've ever purchased (back doesn't hurt anymore). Staff was so helpful from the multiple purchases all the way to the warehouse pickups (we didn't choose delivery). Our Sales Associate Keith Walker was an exceptional help for us, and Rachel called to walk through the entire order with us to make sure our pickup went smooth (since we went back 3 times). Overall, I am 100% satisfied in the quality and customer service -- and have officially transferred my furniture loyalty over to Conlins.

Ds discount furniture is so awesome! My husband and I bought a couch from there a little while ago…read moreand we were very impressed! We chose the delivery option, which was really reasonable in price, and they delivered our couch brand new in the plastic! We just stopped in again today to pick out a recliner and once again had a wonderful experience! Definetly consider taking a look around Ds before you buy something brand new somewhere else.

The young man the waited on my mother was fantastic. She just moved to Billings the week before and…read morehad no bed. She bought one and he brought it over after he got off work that day so she would have something other then the couch to sleep on. Thank you so much and we will always shop her first when we need something..

What terrible customer service! I came from Sheridan up to world market, looking to buy a chair…read more After searching for an employee I ask a girl to help me get a chair out that I would like to purchase. After 5 minutes or so she comes back and she says that it's stuck behind a pallet. She called over to a guy and ask for help. the guy end up being the manager of the store. He told me that he was not going to get the chair out because it was behind other pellets that he would have to move. He kept telling us to go online and order it but we wanted it then. He also said "it will take me an hour and I'm not doing that on a Saturday afternoon" I was very disappointed and will now consider taking my business elsewhere.

Love love love this location. I am a World Market--or what…read moreI like to call Cost Plus--connoisseur. I've frequented World Market all over Colorado, California (OG locale--hence why I call it Cost Plus), New Mexico, Montana, Washington... And this location is great. They have a good selection and variety and offer great stuff at great prices. I come here for a lot of my international foods and furniture, home stuff and kitchen stuff. I have experienced excellent customer service. Recently I was looking for an olive oil container that I had previously purchased at another location, but somehow in a move lost it. I asked the cashier and since I was the only one in line--she took me to their little laptop, looked up the item, found it wasn't in the store, saw they couldn't order it, but directed me to login to my Explorer account, helped me do so (I was holding my 7month old baby), wrote down a coupon code, helped me figure out how to order the item--took us like 10 minutes and was super helpful, accommodating and cheerful. Totally recommend this location. Have fun shopping!!

Stopped in to find matching furniture for our new downtown condo seller left behind and staff was…read morevery helpful in researching manufacture and providing options.

Very well curated store in a wonderful location. Friendly assistance. Will return, thank you.read more

First of I would like to thank you so much for the stellar job done by you and your workers during…read morethe recent estate dispersal of my mom and step-dad in Laurel, MT. While I was not able to attend the sale in person, my step-sister did stop by to drop off some needed items and she told me how incredible the whole place looked in preparation for the sale. I was able to view your website which featured a few pictures of the inside of the home but I know the pictures were just a small piece of all the work that went on behind the scenes. In the event you do use this as a reference letter, I would like to take a few lines to highlight to the reader what transpired behind the scenes during this estate sale. * This was originally supposed to be a two sale - Friday and Saturday - but ended up a five day sale over the course of two weekends * All glassware was washed, cleaned and professionally displayed * The prices were within reason of what the items would have brought in an antique mall * Communications leading up to and during the sale were really good. We always knew what was going on I could go on and on with this list but I think the reader gets the point. Debbie runs a first class operation with Estate Dispersal Service (EDS). If you are looking to go elsewhere, please be sure to ask the others * How will they handle security at the site during the sale? * Will customers be allowed to pay with a credit card? The fee charged by EDS is not that out of line when you compare the whole package with what others are trying to do. I know we were hesitant at first but it all was worth every penny that we paid. Thank you and your staff for all that you did. It was very well received and worth it for the entire family.

I have loved/collected antiques for many years and have met many great people while doing it but…read moreattending one of this business' sales was not one of those times. I have been to many EDS run sales in the past so I know they can be a little abrupt but dealing w/us bargain shoppers might be rough sometimes so I have always cut some slack. This poor treatment happened the day after the sale was official over so the heat of the haggling is no excuse. I was actually on my way to pick up my so called "winning bid" item (they had called me the night before to tell me) when I received a 2nd call telling me the item had been sold out from under me. I was shocked in to silence so she took that opportunity to rudely tell me they can do that if they want. Wow, rudeness on top of a shady deal. I understand that they want the best price for their customer but the sale was over, my bid was accepted, & I was in route to picking it up so I don't think it should still be considered available. The bid card was a binding sale agreement that I signed so why don't they have to honor it? From their website - "Our hallmark is experience and integrity". They may have experience but I really beg to differ on the integrity! At the same sale they took all the items away from another customer because they were insulted by an offer made on one of the items. While it is totally their right to refuse service being so rude can't be good for anybodies bottom line be it theirs or the estates. It could end up keeping people away from future sales so the estates will lose out on money along with this business. They seem to forget that the people buying the items are customers also and they might not want to treat us so poorly. If I could give them negative stars I would. I am even giving thought to adding a note in my will that my heirs use anybody BUT them.

Wish me t was still here! Cheap prices and you can find stuff gf from the good old days! Made it…read morereally cool everyone was friendly and wish it was here again! Service was good

Came by to see if they had a hard sided cooler to take my meats bought from Costco back to…read moreWilliston ND. I didn't want my meat to go bad. All they had was 1 single styrofoam cooler that I already had but it wasn't big enough for my needs. Store is sort of a mess..could use a little organization.

I would not recommend anyone buy clothes there because they closed all fitting rooms! There is no…read moreway to try anything on! All sales are final! Totally ridiculous especially if you have growing children !

Did a marathon shopping of the 3 stores a few weekends ago. And this is the worst of the three…read more The lighting is near nonexistant, the speaker set up is just moosh mouth and the place just seems dirty. The checkout clerks are friendly enough, the floor employees are missing so not sure what to say about them.

Decent selection, though a bit over-priced. Would recommend combing through their clearance section…read moreas there are sometimes some hidden gems for sale. Standard retail salespeople - friendly and professional.