We have done business with this store for over 11 years. But today, the experience was the worst…read more the rep was dismissive, rude, and disrespectful. I asked a question and asked the question again, and because I could not understand the response of we don't carry or have that accessory, when I bought it there twice.. I was asked to leave the store and would not be helped.. This rep was so disrespectful I told don't every talk to me that way.. Kayleigh you need to be fired.. and yes we will call corporate and yes we will talk to the manager Business Manager you need to contact us Immediately

Went to Verizon today Ty fixed my husband's flip phone. He is an older guy and only needs to use it…read morefor locating his wife while out shopping. Like a walky talky.

THE STORE EMPLOYEES ARE SO FRIENDLY. They are so nice especially Katie she is so nice and very…read morefunny and has an amazing personality. I loved making conversation with her while I was upgrading my phone and she was so helpful. Matt is also very helpful too. And all the employees have a good chemistry together and they all seem to love where they work. My experience at this store was amazing. I would definitely come back.

Came to this store at 10:05 am.on Thurs, April 30. There was only ONE person there to help…read morecustomers. I was in a line of several people. The lady who had come in first was purchasing something for $40. But that wasn't the worst of it. After all of us had waited for 30+ minutes already, the worker offered the lady an "I help you, you help me" deal, and told her if she'd just take about "10 minutes" to fill in a credit application and get "pre-approved" he would COMP her the item and it would "look good for him" with his bosses! SO WE ALL STOOD THERE WAITING AN ADDITIONAL 10+ MINUTES WHILE SHE DID THIS!!! I hope that this sleazy practice does NOT look good to his bosses! What an awful customer service practice! I could see it if there was no one else waiting in line, or if she could move off to the side and take care of the credit application while the worker helped the next person in lineI could possibly think this was okay if there was no one else waiting in line, or if she could move off to the side and take care of the credit application while the worker helped the next person in line, but that was not the case. Come on t-mobile, you can do better than this!

Spectrum offered to pay my cell phone for a year then 25$ a month. It works just as well as my 75$…read morea month bill from Verizon

If you show up in person and expect customer service be aware that you have to 'sign in' and they…read morewill call your name. Much like the DMV and similarly efficient. The worst part? There's no way to know about this and you can stand around a long time waiting for someone to enlighten you. My suggestion to whoever is responsible for this business is toFIX YOUR SIGNAGE!

Fast, friendly and skilled. I've had great experiences with them in the past. I would recommend…read morethem to anyone.

I went in there because my phone wasn't charging. The owner of the shop cleaned it out and had it…read moreworking in less than 5 minutes. awesome service. The owner was also a really nice guy. 10/10 recommend if you're having any phone issues.

Fixed a broken laptop screen, replacing the new one when it failed the next day. Great service!read more

Formerly the iDoctor, this amazing service spot was recommended to me by the Geek Squad at Best…read moreBuy. The guys at CPR (Bruce, Chase & John) have patiently helped me save my iPad's life many times!!! First I had a charging problem that, just like taking your car to the mechanic or your kid to the pediatrician, wouldn't happen when I took it in!! CPR took my little bestie for overnight observation, didn't charge me because they couldn't make it act up like it did for me. After my third trip there, they still didn't roll their eyes at me! And iPad finally showed its true naughtiness - they fixed it for a VERY low price. Then I cracked the screen, toddled back to CPR. They fixed it overnight and charged $205 which was more than fair. They stand behind their work, so little iPad and I have been in a couple more times where they didn't charge me! Kudos to these brilliant mantrepreneurs!! I love and appreciate you SO much!!

Chelsey provided exceptional customer service. She was very clear and helpful with instructions. I…read morewould highly recommend her for your cellular needs!

Chelsey Was so wonderful to work with. I placed an order online but something got messed up. She…read morewas very helpful in fixing the issue and getting the order straightened out l.

It has been 2 plus years since I have had charter. The service was less than dependable as they…read morewere always having providers issues. The install should have been the tell all. The tech installing was by far unable to do so. Yes it was cold. The ground was hard and he struggled with the trench. He choose to run the cable above ground to the house saying they needed to come back after the ground unthawed to properly trench the cable. I totally get it. Watching him made me cold. When it did get nicer no one called to schedule. I had to make the appointment. The next tech was mad because the first tech could not do it. He was noticeably upset. His trench was less than acceptable. Some spots he was only in the ground a couple of inches. There was a sprinkler he choose to only go around at a depth of maybe 2 inches. Found that while replacing the trenching he had done. I had to retrench the line better than 3/4 of it because of the terrible job by the techs from Charter. I honestly believe those kids do not even work there today. I am sharing this today because charter has hired a new collection agency and they are requesting my last month of service to be paid. $85 to be exact. I say pay me for my labor to finish your clown techs attempts to install you terrible example of internet service and we will call it even. 2 years after the fact....LMAF...if one of your customer service managers calls me i will square up when we figure out what my install fee is......

I woke up to an unexpected $500 charge from Spectrum. After a long wait, a rep told me it was…read more"unusual" and couldn't explain it, so he refunded me. Later in the same call, he said it was from international data roaming during a recent trip to South America. My wife and I used Wi-Fi the whole time and forgot data roaming was even on. Spectrum claimed they warned me via email, but I receive dozens of promo/spam emails from them monthly. Their email didn't clearly state I'd be auto-charged $500 once a certain threshold was reached, which feels deceptive. Since the rep already refunded it, he said I'd be recharged next month. I called again to dispute it and spoke to a rep who laughed when I asked for a supervisor. A manager told me I'd also be charged $585 unless I upgraded to an unlimited plan -- so I paid $40 just to avoid that. Still, I was told the $500 charge would remain. On a third call, another rep told me I wouldn't be charged the $500 at all, but instead, $50. By now, I had received three completely different answers. The inconsistency is unacceptable. While checking my account, I saw I'd been charged for premium TV services I don't use and a Roku device I already own -- something that has happened multiple times in the past. Then I checked my Internet speed. I've been paying for Ultra Internet (advertised at 700+ Mbps) but only got around 120 Mbps. Even after downgrading to a 500 Mbps plan, I still get the same speed. On top of that, the Ultra plan price jumped from $60 to $130/month over time, without any clear explanation.

Wyatt C is what went well. Customer service at this location is always good. They have a good…read moregroup of people who are patient and always willing to help out! Good job, people! Keep it up.

skye and Aron did a great job helping with my confusing situation much appreciate! thank you guys a…read morelot

Surprised people have had so many bad experiences here. David J. was very knowledgeable and…read morehelpful, solved my problem super quick. Thanks again for your help!

This store is awful. They completely screwed up when my husband needed a a new phone, then a very…read morerude and aggressive agent called and acted like it was my husband's fault. Then we went into the store and he was loud and bullying and refused to even acknowledge that his approach could have been nicer. Sorry to say I reacted badly, but it was the worst customer service ever and I will never walk in the door of this store again. This is after 35+ years of being a loyal ATT customer and sticking with them despite many opportunities for less expensive service with better coverage.

I went in to have a battery replaced in my iPhone 6s. I scheduled the appointment on line. I Showed…read moreup on time. What a kind a group of fellas. My phone was fixed and 45 minutes, New battery works great, Even came with a warranty. I also got $10 off the service for scheduling the appointment online. So for 70 bucks, my iPhone 6s is running like new. I really didn't wanna spend $1200 for a new phone. Would I go back, you bet. Would I Recommend this place, absolutely. I had a five-star experience!

I have been going to this location for years and I have good experiences every time. They are very…read moreknowledgeable and friendly. I would absolutely recommend this place.