We have done business with this store for over 11 years. But today, the experience was the worst…read more the rep was dismissive, rude, and disrespectful. I asked a question and asked the question again, and because I could not understand the response of we don't carry or have that accessory, when I bought it there twice.. I was asked to leave the store and would not be helped.. This rep was so disrespectful I told don't every talk to me that way.. Kayleigh you need to be fired.. and yes we will call corporate and yes we will talk to the manager Business Manager you need to contact us Immediately

Went to Verizon today Ty fixed my husband's flip phone. He is an older guy and only needs to use it…read morefor locating his wife while out shopping. Like a walky talky.

It is rather the luck of the draw when dealing with this Spectrum location. One time you may have…read morea delightful experience with a pleasant, professional representative and the next time you may have to deal with their rude manager. Good Luck then!

absolutely horrible company to work with. high prices, atrocious customer service and the service…read moreis down frequently.

THE STORE EMPLOYEES ARE SO FRIENDLY. They are so nice especially Katie she is so nice and very…read morefunny and has an amazing personality. I loved making conversation with her while I was upgrading my phone and she was so helpful. Matt is also very helpful too. And all the employees have a good chemistry together and they all seem to love where they work. My experience at this store was amazing. I would definitely come back.

Came to this store at 10:05 am.on Thurs, April 30. There was only ONE person there to help…read morecustomers. I was in a line of several people. The lady who had come in first was purchasing something for $40. But that wasn't the worst of it. After all of us had waited for 30+ minutes already, the worker offered the lady an "I help you, you help me" deal, and told her if she'd just take about "10 minutes" to fill in a credit application and get "pre-approved" he would COMP her the item and it would "look good for him" with his bosses! SO WE ALL STOOD THERE WAITING AN ADDITIONAL 10+ MINUTES WHILE SHE DID THIS!!! I hope that this sleazy practice does NOT look good to his bosses! What an awful customer service practice! I could see it if there was no one else waiting in line, or if she could move off to the side and take care of the credit application while the worker helped the next person in lineI could possibly think this was okay if there was no one else waiting in line, or if she could move off to the side and take care of the credit application while the worker helped the next person in line, but that was not the case. Come on t-mobile, you can do better than this!

This company is horrible. We ordered, never received the full order. After contacting them 4 times…read moreI had to go on Facebook to do so. They realize I'm right and in form me two items re out of stock. I choose the same item different color and they informed me they wouldn't grant the same price we were give the day we bought our things. We've chosen to do our business elsewhere. HORRIBLE!

Does not display shipping fee until after you have paid; impossible to reach them to cancel the…read moreorder. I bought something for $3.97, which came up as the total; got a "confirmation" email saying I owe more than $13.00--they charged me for priority shipping, which I did not want.

Chelsey provided exceptional customer service. She was very clear and helpful with instructions. I…read morewould highly recommend her for your cellular needs!

Chelsey Was so wonderful to work with. I placed an order online but something got messed up. She…read morewas very helpful in fixing the issue and getting the order straightened out l.

Fixed a broken laptop screen, replacing the new one when it failed the next day. Great service!read more

Formerly the iDoctor, this amazing service spot was recommended to me by the Geek Squad at Best…read moreBuy. The guys at CPR (Bruce, Chase & John) have patiently helped me save my iPad's life many times!!! First I had a charging problem that, just like taking your car to the mechanic or your kid to the pediatrician, wouldn't happen when I took it in!! CPR took my little bestie for overnight observation, didn't charge me because they couldn't make it act up like it did for me. After my third trip there, they still didn't roll their eyes at me! And iPad finally showed its true naughtiness - they fixed it for a VERY low price. Then I cracked the screen, toddled back to CPR. They fixed it overnight and charged $205 which was more than fair. They stand behind their work, so little iPad and I have been in a couple more times where they didn't charge me! Kudos to these brilliant mantrepreneurs!! I love and appreciate you SO much!!

I have been going to this location for years and I have good experiences every time. They are very…read moreknowledgeable and friendly. I would absolutely recommend this place.

Very helpful advice on using the right battery to start the generator in our motor home while in…read morewinter storage.

Stay away from this store. They are not competent or trustworthy. They gave me the wrong phone…read moreand would not make it right. Wanted me to come back and sit through another 1 hour reconfiguration to exchange phones. Manager will not return your phone calls.

This was the least helpful and most inefficient "AT&T" rep store I have ever encountered…read more They passed me from one to another until I was passed onto the store Manager. She didn't provide answers, she did try assigning me busy work regarding the recent phone buy-back transaction which occurred at this store. Since, I have moved my business to the corporate store on King Avenue West and am thankful to Asst Mngr, Mike Roseberry.

If you got the money, they got the time!…read more Sales driven staff, must work on commision and minimum wage. Must have a star to post, too bad its a meteorite....

Worst service I've experienced and that's saying a lot for a cell phone retailer. There was one guy…read moreoutta all 4 employees that knew half what he should. I watched these incompetent employees chat about baby food for 30 minutes until they would even see me.