100% competent, professional, and patient. Dropped off my Alienware Area 51M off at 10 AM to get…read morethe keyboard replaced and it was ready to pick up at 2 PM, which is a great turnaround for something that involved. Great work at a great price. I'm calling Western Office first for my next PC problem!

What a wonderful group of people!! I called in a panic as I was doing a webinar class but needed a…read moreVGA - USB Adaptor. They answered my call - had the equipment and DELIVERED IT TO MY HOTEL all with 30 minutes. AWESOME!!! Thank you!

I've purchased a couple of things and used them for repair. Always A+ service. My first choice for…read moreused phones or repair!

Poor customer service! Was quoted pricing to sell two iPhones. When I arrived just a few hours from…read morethe time I called, the store manager changed the price. He quoted a much lower price and without evaluating the phones first. After discussing the quality of the phones and reviewing the condition of them, we agreed on a fair price. He went to his till and again backed out of our agreement stating he only had $20 in his till. How do you conduct business with only $20 in you till?? How do you keep business and expect positive word of mouth treating customers this way?? I left my contact information for the owner "Wendy" to contact me about the matter and also called the west end location to speak with her, leaving her a message at the store as well. No contact has been made!! Great job Wendy!!! A great way to run a business!! Keep up the good work, at this rate your stores will close within 6 months, keeping my fingers crossed.

Leanne was so very helpful when my order was confusing to me. She got my problem worked out and…read moreordered my new glass for me. She was very polite, informative and her customer service was exemplary. I will continue giving my business to ShopKo Optical. Thank you LeAnne for making my experience pleasant.

Went to optical on 24th St., West Billings. Was treated badly by a worker named Patty. She had a…read morered MAGA hat on white cowboy boots and sweatpants. She was very prejudice and rude to us. I am Native American and my son-in-law is from New Zealand. Question is Shopko Vision center MAGA? Must be otherwise why would this employee be wearing her Maga attire?

These people are the greatest! Especially Ethan. That cute little man knows how to take care of…read moreevery customer who walks in and is very patient.

Tall blonde employee at the counter was very condescending and rude. Treat your returning customers…read morebetter or they won't return.

My wife and I bought our wedding rings at this Riddle's Jewelry. We don't live in billings or near…read moreany Riddle's jewelry. We were assured that it would not be a problem not to have my wife's ring inspected every 6 months. No problem; we'll cover the warranty. Well, 2 years and 5 months after our wedding a diamond fell out of my wife's ring. First off, should this really happen after such a short time? We called the store and they said sorry we can't honor the warranty since it wasn't inspected. Feeling pretty disappointed with that decision. Update: After posting this review and on Riddles Facebook page Riddles Jewelry contacted me and offered to make it right. They have since repaired my wife's ring under the warranty. They also offered to allow us to take the ring to Riddles every 1 year instead of 6 months going forward. Rebecca the Manager in billings that contacted us was very friendly and helpful. About two weeks after sending it off we now have the ring repaired and it looks great. Thanks to Rebecca for getting it done.

Was across at their competitors store and I gotta say, I waited for 20 minutes and left... walked…read moreright in to Riddle's and was immediately greeted by two lovely ladies. I can't remember the name of either but I'll never forget their smile, especially the one with the glasses! Took care of me on the spot and I came back a half hour or so later and my watch was ready! Thank you so much!

Well I called nobody returned the call so I will tell you what happened.. took back a clearance…read moreitem a drill and when I got home I realized that the drill I got was not the one in the box.. so took it back and Ron was really rude asking me why would you bring back a clearance item anyway and I said I found a better deal on Amazon, which I did by the way, he said I was lying and there was no I found a better deal, called me a liar to another employee as I was walking out: I said fine I will take the drill. I felt the employees, especially Ron and some woman that claimed she was a manager, I showed her the deal I found and she was very rude saying you are getting 50 percent off and I should stop complaining. I wasn't complaining just wanted to show her the deal since I was being called a liar and being treated like I was running some scam with clearance items. It was ridiculous! I've never seen anything like the behavior that ace has, usually a business wants to have happy customers but not this store.

The people there are so friendly and helped me find anything as soon as I asked. One of the workers…read morenamed Tom helped me find something and he said he has it and it works great!

Sam is the man. Every time I come in, I get a very bright and welcoming hello with my name. And I…read moresee him do it to everyone else. Love the guy's energy. Brings small town vibes in the big ol city. Best customer service in all of Billings

Absolutely amazing shop! Great customer servic. huge selection of merchandise from cbd, glass,…read morecrystals, hempettes, earrings, bongs, everything! Don't miss it!

For anyone who does NOT live in a cloud of "smoke" this is a joke. I was given a joke gift for…read moreXmas and was told "no refunds"- so what in the hell do I do?? They got the "item" back and my family member was out the $. Plus, it took 10 minutes for the "shop assistant" to actually be any assistance- not that it did any good.