I have used Verizon in the past and was happy with the service. I have been going to the Verizon…read morestore in town to help friends to get their phone issues and other contract related changes done and the wait time is so long even if you have an appointment which we did. The staff there is not all fully trained or not very knowledgeable because we had to have several different people help us with the same issue.

The manager is extremely rude. It was quite sad to see such unprofessionalism from a person in…read morecharge. Her role might want to be reconsidered.

They were very helpful answering questions regarding a remote start even though they do not sell or…read moreservice them anymore.

Very friendly staff, Fast service, and a fun show room. From what I could tell, they do a lot of…read moreCar and Home Audio/Video stuff. The install in my car was top notch, and pricing was better than the competition. 5 Stars! A++

Came in for issues with my charging port and the friendly man up front had me fixed up and out the…read moredoor in no time flat for dirt cheap! I know exactly where I'm going next time, and where I'm pointing people to from now on! Thanks a bunch icare

Made an appointment in advance. Phone was examined, they discovered a broken pin inside the…read morecharger port, removed it and there was no charge. Cannot ask for more thant that!! Thank you, icare!

I will start on a positive and say that I have not had major issues with Spectrum as a WiFi…read morecarrier. BUT. The process to switch to Spectrum Mobile was a lengthy and frustrating process, and I personally removed my line within two months. During the transition, each carrier was promising to accomplish the transfer for the five phone lines in my family, but there were numerous back-and-forth calls between the carriers for weeks. My mom was also given partial information about the quality of the unlimited plans, and crucial information was omitted regarding the limitations of the unlimited Wi-Fi. They suggested that it would take "a lot" of data usage to surpass the allocated amount of data, rather than the agent giving specifics. For customers who do not understand data usage, this needs to be better communicated. The $29.99 plan does NOT work for anyone who needs data on the regular for videos, podcasts, etc. Additionally, one of our devices never officially registered, and the IMEI would not register to get a trade-in phone through Spectrum like it offered on the website. Even when we did get through to customer service, they could only answer one question at a time, leaving us with more unanswered questions. The information provided was not streamlined well enough, especially for people who don't understand technology OR for people who want reliable data and more comprehensive agents. Overall, I would not recommend Spectrum Mobile.

I broke my phone and went here the very next day and they hooked me up. A huge shout out to the…read moreperson who helped me, Arianna. She was awesome. So friendly and kind and mostly informative and patient. The store was really clean. Parking was easy. I would recommend this store.

Thank you Rosie at the west shore store in Holland Mi 49424 She was a ray of sunshine on a Saturday…read moreafternoon. She was very knowledgeable about how things are in the store and cell phone offers and was impressed she was bilingual I noticed and could do multitasking very well . She would get 10 stars from me . She even put up with rude customers and handle them in a very professional and nice way thank you so much, Rosie. From the Hilfiger - Williams

Let me start my review by saying that I worked in wireless before I was a nurse. I would NEVER make…read morea comment about my patrons ability to pay for a phone. I would never ask them how much they still owe on their phone. I don't owe anything because I paid cash. That's what the gentleman with the two black eyes did to me tonight which might prompt me to bring my husband's business plan to a new carrier. Their only saving grace is the fact that T-Mobile works best internationally. 8 phone lines. We once had 14. We may again at some point but I'm urging my husband to switch. Hello, my name is Amy and I buy a new flagship phone once or twice a year. The level of audacity and the straight mansplaining to me about the differences between iPhone and Android when I visited the store by the guy with the two black eyes was ridiculous. I had to say "I know dude" like multiple times until I just had to leave without buying ANYTHING, never to return to this location again. Any time we need to add a line. Any time we need to add a smartwatch or tablet. Any time I need to buy an accessory. Consider this a HUGE missed opportunity.

My husband loves any store not connected to a specific carrier so we had to stop in. The first…read morething I notice was how wonderful it smelled inside and the second was how kind the employees were. In my husbands words "the guy with the dreads was cool". My husband was chatting with the employees while I looked around. The answered all his questions and were telling him about pricing and such. Everything was fairly priced in my opinion and my husband said he would definitely come back next time we're in Holland. I always enjoy seeing my husbands eyes light up when he sees a store he wants to go to and his eyes definitely lit up when we saw this place. Thanks Ace Communication for being awesome.

My iPhone started behaving oddly and after heading into my local carriers store front they…read moresuggested heading over to ACE Communication and have them look at it. I walked right in and was promptly greeted. After a quick run down of the issue. The tech took it to the back, worked on it and had my phone working great again. I apologize for not remember his name (maybe Sean).. but good spot and good customer service. I highly recommend

Shoreline Technology Solutions is GREAT to work with and has a wonderful staff---always eager to…read morehelp and solve all my issues! When I was in jam, they offered many options and identified the lowest cost solution---which as a small business owner I SO appreciate! If you want an IT solution you can TRUST---chose Shoreline Technology Solutions!

Shoreline Technology Solutions is local and easy to find. I also stop at their other location…read moreDevice Hub for my computer repair needs. Their customer service is amazing as well.

An electrical storm damaged a number of home theater electronics in my house, and my insurance…read moreadvised me to take all of those items to a local repair shop for an estimate. Freedom Tech was on the top of my Yelp, and is very conveniently located (right next to the Secretary of State office), so I gave them a shot. I was provided a free written estimate within 3 business days. My insurance company accepted his estimate with no problems and released the funds. After I gave Freedom Tech the 'ok' to proceed on the repairs, all of the work was completed very quickly and everything is working great! Now that I know how easy/affordable it is to have my broken electronics repaired, I plan on giving these guys a LOT more business!

Great customer service and pricing on repairs. I was about to buy a new $500+ tv when my 5 year old…read moreTV broke, but Freedom tech was able to repair it for $100. They also sell used TV's, phones, computers, and more.