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    John's Battery & Electric

    4.8 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    4 years ago

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    2 years ago

    Awesome quality and extremely fast service! John's Battery & Electric never fails to deliver and is truly part of the soul of Zeeland.

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    8 years ago

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    10 years ago

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    Batteries Plus

    Batteries Plus

    3.7(3 reviews)
    24.9 mi

    Stopped into Batteries Plus today and was in the market for a new battery for my Iphone 7 plus. It…read morewasnt keeping a charge for very long at all and it being a couple years old I thought it was time. After inquiring about a new battery the clerk informed me that the battery would be 109.99. Wow. I had rethink this for sure. About that time a young lady came up from the side and asked if she could take a look at the phone. I handed it over. She proceeded to click her way in the settings, and tweeked all she could to save battery power. She then indicated that I did not need a new battery and and set out to adjust more settings. She seriously knew her way around an iPhone. I considered this to be the best customer service I've ever seen. She was kind, delightful and polite. I thanked her all over the place and out the door I went. Thank you Batteries Plus for hiring such a great person. She deserves a raise and a bonus and a promotion.

    they completely burned my phone caught it on fire the employee said they didn't have a loaner then…read moreI called manager the following day as he wasn't in that day he was kind of rude to me said he ordered a new phone but it won't be in for a few days I will be without my phone for 5/6 days I ask him why we can't just go locally to get a new phone he tells me that is not there policy so I have to be inconvenienced for a week for there incompetence will not ever be doing business there again

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    Batteries Plus

    Batteries Plus

    3.6(15 reviews)
    54.6 mi
    $$

    Knowledgeable and helpful staff. Very honest in answering questions. I'd go back for the next need…read morein a heartbeat. Was there for help with an iPad

    On 09.22.25 at approximately 10:00 p.m. EST, I accidentally dropped my phone face down on a hard,…read moredry floor, which cracked the screen. Around 11:00 p.m., I attempted to file an insurance claim through the Xfinity app, but the process would not complete. Since I did not have access to a computer, I contacted Assurant via chat to get the claim started. That interaction was extremely frustrating. The agent was impatient, unkind, and ultimately gave me incorrect information by telling me I could go to an Xfinity store for repairs. Later, I received an email directly from Assurant stating that my repair location was Batteries Plus on Pipestone and providing a link to set an appointment. Because half of my phone screen was not functioning, I could not use the link to schedule. I decided to go to Batteries Plus in person the next morning around 9:00 a.m. I provided the staff member with my claim number and explained why I did not have an appointment. Her response was dismissive and inappropriate. After I explained, she asked why I didn't use a computer and remarked, "Most people have computers at home." This comment was unnecessary and unprofessional. She then told me that no technician would be available until 11:00 a.m. and that I should return around noon. This made me question the point of requiring an appointment if staffing is not aligned with service availability. While another employee arrived, I overheard her whispering in the back, including the comment, "I'm just trying to help her," in a snarky tone. There was additional confusion when my claim showed under my ex-husband's name, even though my account should have been fully updated into my name years ago. This ongoing issue continues to cause unnecessary obstacles whenever I need service. When I returned after noon to pick up my phone, a different staff member rushed me through without explanation. I later discovered that a screen protector had been applied to my phone without my consent. Regardless of the waived deductible, this is an unauthorized modification to my device. I do not use screen protectors, as they are ineffective on curved screens and break easily. To summarize, I experienced: Stress and misinformation during the claim setup with Assurant. Disrespectful and dismissive comments from Batteries Plus staff. Lack of professionalism, including whispering about me within earshot. Continued account mismanagement, with my ex's name still tied to the claim. An unauthorized modification to my device without consent. This experience was unnecessarily stressful, and I hope it is addressed so no other customer has to go through the same.

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    John's Battery & Electric - batterystores - Updated May 2026

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