Screen replacement fast. Had my screen replaced several times, had to wait an hour at the most each…read moretime.

I think my first time using this location will be my only time. I was on the hunt recently to…read moreupgrade the rechargeable batteries in some karaoke mics. Figured the *battery specialty store* would be my ticket to happier singing! Here's how it all went. First visit: I'm waiting my turn in line listening to a disgruntled customer in front of me explain his situation before leaving in apparent frustration. When it came to my turn I was asked to return when a different employee who had better knowledge of my particular batteries. Okay, I suppose that happens. No big deal. First return visit: I'm waiting my turn in line listening to a different disgruntled customer plead her case before leaving in apparent frustration. (I'm thinking, "That's odd--why do folks here seem to be so unhappy?") When I reached the counter I showed the current mic batteries to the service agent so that the proper batteries could be found. I was told the upgrades I needed could be ordered, and they'd arrive by Friday. So, I ordered the batteries and headed home with wonderful anticipation. My Friday visit: I return to pick up the batteries only to find that the wrong variety had been ordered. Oof. I gave up and sought help elsewhere. C'mon, gang. You're the battery specialists. I know you've got a better one in you.

they completely burned my phone caught it on fire the employee said they didn't have a loaner then…read moreI called manager the following day as he wasn't in that day he was kind of rude to me said he ordered a new phone but it won't be in for a few days I will be without my phone for 5/6 days I ask him why we can't just go locally to get a new phone he tells me that is not there policy so I have to be inconvenienced for a week for there incompetence will not ever be doing business there again

Noele helped me with an elderly friend last month. She was so kind and patient why we figured out…read morewhy her phone was not charging. So I went back last week to get her batteries for her watch only because Noel went out of her way to help us. She was fabulous!

I am so happy someone sent me here for a watch battery. The service was fast and friendly. My…read morehusband apparently has a hard watch to replace the battery in. This was my 3rd stop today. They had no hesitation in taking the watch and changing the battery. The jewelry store I bought it from won't touch it ( not one of my stops, I'll never buy anything from them again). Anyhow, they have every kind of battery you may need. Check them them out, you won't be disappointed. They're right by Sweetwater Donuts, another plus;)

Everything is great about this store on Stadium Dr in Kalamazoo, a huge selection of every type and…read moresize of batteries, along with products that use their batteries! (Except a car that is, LOL!) Now add helpful and very nice employees, that will show what you are looking for, or a similar one that you can state it is the one or isn't the one you weee looking for! Then they will confirm they have it or do not? What more could you ask for in a store that sells batteries of every type for whatever you will be using them for! A huge shout out to Interstate Batteries at this location!!! Thank you so much Interstate, and now that we live 12 miles away from here, we still do not hesitate to drive here, unless we need a AA or AAA battery we can purchase anywhere from almost any store that sells these, the special ones we do not know even where to look for let alone find one, this is our store to come to although it is 25 minutes from our home in Vicksburg Mi?

Stopped by for a lawnmower battery and was helped cheerfully and quickly. I have gotten UPS…read morebatteries here before too nice folk and very helpful. They also do phone repairs here as well.

I would like to say how much I appreciate Aaron who is always friendly, but most of all…read moreknowledgeable - it is nice to be able to be treated with a nice smile and feel confident in the service

was trying to fix my phone due to an insurance claim, and they said they would not touch the phone…read moreunless find my iPhone is turned off. bad service, it's just a screen replacement they couldn't get done, so I got it done at another shop.

We stopped there yesterday with a phone needing fixing. The clerk was very friendly,…read moreunderstanding and helpful. Other times in the past visits there we have been very pleased with their help.

Great place to get batteries and lanterns or flashlights. Friendly, knowledgeable service! Nice…read moreto know there's a place to go where you can easily find those odd-sized batteries for kids toys and sound books!!

From the owner: Duracell Procell Batteries, Rayovac, Sony bulk, BB Battery Sealed Lead Acid VRLA and over 600 other…read morebatteries. Maglite flashlights, parts and accessories along with Streamlight flashlights and others.

Came in on a random Monday morning with my phone (iphone 12) refusing to turn on after a rough fall…read moreonto wood floors. Two kind workers greeted me as I came in and I was quickly helped by one of them. She examined my phone and was honest in saying she wouldn't know exactly what I would have to have fixed until she opened it up. I answered a few questions, signed a document, and got a call just over an hour later letting me know my phone was ready. The repair was much cheaper and faster than I had expected, making me happy with my choice in going to this business. Would definitely recommend to anyone needing a repair. Thank you Heather!

On 09.22.25 at approximately 10:00 p.m. EST, I accidentally dropped my phone face down on a hard,…read moredry floor, which cracked the screen. Around 11:00 p.m., I attempted to file an insurance claim through the Xfinity app, but the process would not complete. Since I did not have access to a computer, I contacted Assurant via chat to get the claim started. That interaction was extremely frustrating. The agent was impatient, unkind, and ultimately gave me incorrect information by telling me I could go to an Xfinity store for repairs. Later, I received an email directly from Assurant stating that my repair location was Batteries Plus on Pipestone and providing a link to set an appointment. Because half of my phone screen was not functioning, I could not use the link to schedule. I decided to go to Batteries Plus in person the next morning around 9:00 a.m. I provided the staff member with my claim number and explained why I did not have an appointment. Her response was dismissive and inappropriate. After I explained, she asked why I didn't use a computer and remarked, "Most people have computers at home." This comment was unnecessary and unprofessional. She then told me that no technician would be available until 11:00 a.m. and that I should return around noon. This made me question the point of requiring an appointment if staffing is not aligned with service availability. While another employee arrived, I overheard her whispering in the back, including the comment, "I'm just trying to help her," in a snarky tone. There was additional confusion when my claim showed under my ex-husband's name, even though my account should have been fully updated into my name years ago. This ongoing issue continues to cause unnecessary obstacles whenever I need service. When I returned after noon to pick up my phone, a different staff member rushed me through without explanation. I later discovered that a screen protector had been applied to my phone without my consent. Regardless of the waived deductible, this is an unauthorized modification to my device. I do not use screen protectors, as they are ineffective on curved screens and break easily. To summarize, I experienced: Stress and misinformation during the claim setup with Assurant. Disrespectful and dismissive comments from Batteries Plus staff. Lack of professionalism, including whispering about me within earshot. Continued account mismanagement, with my ex's name still tied to the claim. An unauthorized modification to my device without consent. This experience was unnecessarily stressful, and I hope it is addressed so no other customer has to go through the same.

Showed up to their door and it says "closed and moved to holland." I called their number and no…read moreanswer twice. It doesn't say where in holland nor can i find their location online. Their website is shut down too. They just wiped themselves off the map. I used to get all my batteries here.

I have stopped at this place on three different occasions right at opening and all three times. I…read morewaited longer than 20 minutes to 30 minutes and no one was there to open the store during posted hours. I've seen other people in the parking lot waiting with me drive away. They've lost a lot of business because no one seems to be able to know how to open their store on time. Don't waste your time if you're in a hurry.