Let me preface by stating that I've never broken a phone screen since I've owned an iPhone4 when it…read morefirst came out. So I haven't had to deal with places like this or replacement screens. Long story short, after spending $300 on a front screen and $150 on a back screen I went through 2 different replacements for the front because the first was faulty and barely covered by their "warranty". The second replacement also had issues. Genius Phone said it was "user error" why I couldn't press the buttons that were not working... clearly it was not because i had multiple people try with no success and in all my 10+ years as an iPhone user I never had this problem. Genius gave me the run around a few different times and told me to to come back on Monday. Well over the weekend i got a tiny crack on my phone and noticed a ton of scratches. So I knew they they wouldn't cover it through warranty. So I was screwed with the junk they put on my phone. Bottom line, the screens they use to replace your iPhone screens are TERRIBLE QUALITY. They crack and scratch SUPER EASY. I went over 10years without breaking an iPhone screen and I barely went 10days without scratching and cracking this "Genius Phone Screen". Tbh I feel like they intentionally dumb down the quality so you have to keep coming back and back for another $300 replacement. All in all, I will never return to this place. You're better off getting a used screen that is iPhone brand and not the cheap Genius Brand. Or just go to Apple, they will do it right unlike these guys.

they give you a time and a date to pick up your device and it's never correc. I have been waiting…read morefor over a week for a screen replacemen. Not to mention the employee replacing my screen broke my face id and my speaker system and is making me pay half for HIS damage

After receiving disappointing news and dismal customer service at my cell phone carrier, I came in…read moreneeding my iPhone repaired. I was met with incredible customer service and not only did they fix my phone to perfection but they did it within a few hours! It wasn't cheap but competitively priced it was worth every penny! It was so refreshing to do business with someone he seem to care! I will definitely be going back!

Came in for issues with my charging port and the friendly man up front had me fixed up and out the…read moredoor in no time flat for dirt cheap! I know exactly where I'm going next time, and where I'm pointing people to from now on! Thanks a bunch icare

Made an appointment in advance. Phone was examined, they discovered a broken pin inside the…read morecharger port, removed it and there was no charge. Cannot ask for more thant that!! Thank you, icare!

I had my IPAD in for repair of a broken glass and received a text saying it was ready and also a…read morephone call saying the battery need replacement and it would be an additional week. The next day I left a voice mail at 1000 in the morning asking about the confusion - the voice mail was not returned. I visited the store and discovered my IPAD was ready and the bad battery was not on my IPAD but a different customer. I asked why nobody called me to fix the confusion and was told, "I don't see the issue, you have it now don't you?" Evidently when they make a mistake, it i up to the customer to fix it. Lousy attitude toward the customer! In addition, they insisted that I pay before testing the repairs. This was not my first trip - will be my last.

These guys are great! I brought in my iPhone 5s because it wouldn't charge anymore and in less than…read morea half hour they had it fixed for under a hundred dollars. They were very friendly and knowledgeable. Great job Nick! And thanks again!

mike and jeff really went out of there way to help me out with a party I was having to fix my tv …read more they made sure I was good to go before the event . they really know what there doing with this stuff. I recommend them.

From the owner: TV on the fritz? Not a problem, with J.D.S. Electronics, Ottawa and Muskegon Counties' premier home…read moreelectronics repair service provider. J.D.S. Electronics is a mobile repair service and most repairs are done on site. With more than 20 years of experience repairing almost any piece of electronic equipment imaginable, it's no wonder that we've become a trusted home maintenance partner throughout Michigan! Having a repair done is usually cheaper and simpler than buying an entirely new piece of equipment, and our commitment is to keep your gear working well and safely. No job is too big or too small for our team of dedicated technicians, who bring a true commitment to service excellence to every job they do. Best of all, many of our jobs can be done right in your living room! No need for back-breaking electronics transport, just let us come right to you. Need our services already? Simply contact us to learn more about what we can offer, or browse our sight awhile and learn about our pro

they close at seven, not eight. I'm here at 7:02 PM and the windows have bars on them.read more

DO NOT SHOP HERE! No stars. Purchased a $400 printer that broke just after the its 5th printing…read moreassignment. Since I did not purchase the $80 protection plan they refused to do what was right by the customer and accept an exchange, even after I offered to buy the old protection plan and a plan on the new one. I once worked for Staples and know that they can accept exchanges like this. Completely unfriendly service and disrespectful communication. There are so many better options for supplies in the area. Buyer beware

I made it years and years without cracking my phone's screen, until recently... when the back glass…read moreof my iphone shattered. That's right, now we have to worry about the back of the phone as well as the screen, haha. The phone still worked fine, but the broken glass was getting worse so I called around to a few different companies to get quotes. UBreakIFix quoted $250 and would need to make an appointment, Lake Effect Phone Repair was $200 and could be done the same day with no appointment, and Repair Tech 360 quoted $149 and it would take 4-5 hours but they had the part in stock. I decided to just do the cheapest option, and was really happy with the experience. It did take about 5 hours, but Laura was so funny and nice and joking around with me, "What did you do to your phone," - I really liked her sense of humor. Plus the job was done well and my phone looks brand new again. I'd definitely go back for future repairs or technology issues. Their services are clearly priced on their menu screen.

I came in for an issue with stick drift and got charged $45. Got the controller back and there was…read moreanother issue discovered later on that I almost got charged $20 for. I said how about $15? Deal. Got my controller back about 2 weeks later because I had to come back and wasnt texted or emailed (You had my information from the first visit). Later on, I discovered there was enough drift stick once again on the left analog stick to disturb my gameplay. In total, you charged me $60 to make my original issue "A little better". I might as well have bought a new controller with that money. Avoid this dishonest, unprofessional place.

Can't say enough kind words about Brent and the service he provided. He was extremely friendly and…read morevery accommodating. He helped us in a pinch when we needed a phone fixed quickly and right before closing. He fixed the phone as promised. It was done quickly and works like new. Thanks Brent!

From the owner: Our business specializes in mobile phone and tablet repairs for the west Michigan area for good…read moreprices and with great quality. We service: iPhone screen repair Mobile phone repair iPhone battery replacement Mobile phone battery replacement