moved to michigan from california saw this little shop went in the other day for the first time,…read morevery friendly staff, immediately got help from the female employee working there, this shop will be my goto vape shop for all my needs, wonderful selection of juices and devices. saw the other employee helping explain how to use his new device and everything he got. highly recommend this little shop.

Ordered dishwasher online, purchase went very smooth. Installation was scheduled quickly,…read moreinstallers were very professional cautious in our house.

Their team is extremely helpful and professional. They are timely and great at communicating. A…read morespecial shout out to Corey Fletcher for exceptional service and assistance. Thank you!

Folks, it is bad customer service when you go up to a register to get checked out in a busy lined…read moreup store and the guy behind to counter raises his voice and tells everyone there that he can't change a $100 dollar bill and he finds it ridiculous that I even thought I could use it. Its even worse customer service when you say " keep pushin, keep pushin" While I'm repeating what you said and asking questions and going for my debit card instead. Its even worse customer service when you say loudly. "This is not a bank what do you think this is". Well after you said that I just told you to keep your precious merchandise and your attitude, and I left. I wasn't embarrassed. I thought how dare you waste my time. Good bye. You know all you had to do was just calmly say sorry I can't change that right now I don't have enough change and that would have been fine and the end of it, but no you had to be unprofessional. Just for fun lets lay out some facts. Many stores in the area are fine with taking a hundred no matter what your buying money is money. Nowadays it is more and more common. So get a grip and be prepared. If not then kindly put some signs up so people know about it. Not sure who you were. A skinny kid with fuzzy hair and a cap on. That's all I saw. Anyway. Good Bye.

This store has great service. We purchased a 10x12 greenhouse from a Grand Rapids harbor Freight…read more While putting it up we found we were missing an panel. We called all over and finally found what we needed in Muskegon. The supervisor Cal was very helpful in providing us with the missing part by opening a new box and giving us the needed panel! Thanks so much!

Super disappointed with my experience here. On Saturday, we went to upgrade both of our phones. My…read morewife's phone has a secondary number on it for her work. After spending an hour trying to get it upgraded, Kennedy said that the tech-support said the only way to upgrade it would be to disconnect the second number and then reactivate it. She said there was a slight chance the second number wouldn't reactivate but that she had done this before and it shouldn't be a problem. After the upgrade went through the number did not reactivate. Kennedy told us to come back tomorrow or on Monday and we should be able to fix it. She said the problem was probably that the tech-support person just didn't know what they were doing. We came back on Sunday and worked with Erin. She got to a level two tier person who said the problem was just that it required 24 hours after deactivation for the number to reactivate. She said that they should not be a problem for us to come back on Monday and everything should reactivate super quick. I just spent two hours there with a new person, whose name I did not catch. At first he tried to be super helpful, aggressively going through several tech agents who did not know what they were doing. Finally, we got to level two support and a supervisor and we were put on hold while they were working on it. I told him it was OK to help someone else while he was on hold. Then, for some reason, the call disconnected. I got a text message saying the call had disconnected and immediately told him. About 10 or 15 minutes after that he came to me and since Kennedy had told me there was a chance the number might not reactivate there's nothing else he can do. He did not offer to call tech again or work on this with me. I asked him I should've done differently with degrading my wife's phone other than disconnect the number. He said he didn't know. After two hours, I feel absolutely abandoned by this company. I want to be clear, some of the staff here are excellent. I've worked several times with Josh and he is absolutely fantastic and sticks with things to get it fixed. Erin was able to really quickly get us with the right tech-support person who seemed to know what was going on and told us everything would be OK on Monday. Kennedy was super friendly and I do think tried her hardest... But at the end of the day, it shouldn't be this hard to upgrade a phone with the second number. And for the person today to know that I have spent three days here, doing two hours today alone, and to just give up on me when the call disconnected is absolutely unacceptable. I guess I'll just stick with corporate Verizon stores from now on. It's a bit more of a drive but I've never had an issue like this there.

Cannot get a hold of anyone by phone or messaging. Number on salesperson card goes to voicemail and…read moreNoone hears the voice and they're aware of it. For a nationwide company this sucks!!!!!!

Matt and Andy came through for me again . They solved my highly-unconventional problem quickly,…read moreefficiently, and at a fair price.

I had a good experience with Audio Impact. I don't live in the state and was helping a friend…read moreupdate her TV. Ordered a TV with wall-mount and a soundbar, plus installation. Ryan took my info over email and after just a couple more emails and calls, the deal was done. Everything was delivered in good condition and installed correctly. Easy enough! Thank you!

Always a friendly atmosphere when I go in there and I always…read moreget the questions answered that I have. They also do Their best helping troubleshoot a problem and everything always gets fixed by the time I walk out the door.

Wow. Tried to spend money there but the gal argued with us about our current ATT services!!! Had to…read morewalk out. Amazon way easier. Don't waste your time at this store

Just went in to browse. The counter person was friendly but not pushy…read more Looks like there is quite the selection !

Love love love this place the lady is great and nothing but great results In I love th psonal…read moretouch on the whole process whenyam n I go in there The Sternberg rd stor is our defin favorite place to go n sh is all on point n full of grace fn n personalizationis so accurate

Only tobacco store In the area besides Admiral, being the only thing saving this retailer from one…read morestar. I could be wrong, but when someone is constantly running out of certain products that they sell, that shows me that there is a demand and more should be ordered. Indian River Tobacco Traders does not, or has ever felt this way. This has been the experience on multiple occasions, for different products. I do NOT recommend this retailer to anyone. Nor will I.

The gentleman working today Sunday 8/15/21 was so helpful and polite and just new how to help with…read moreexactly what I needed...