The service here is totally not what we expected from an AT&T Store. My husbands iPhone was frozen…read moreand the attendant wasn't the least bit interested in helping us resolve the problem. We had intended to upgrade both our phones, won't be at this store for sure. Between our 16 year old granddaughter and myself, we figured out the problem. Verizon, here we come.

I waited and waited to be served while a staff was just sitting and talking to a costumer about…read morework and everything else I wouldn't recommend. They just lost a sale from me

These folks are always the best. Ryan, Chris and Cameron are all very competent and patient. If you…read morehaven't tried them as a Verizon dealer, you are missing a great experience. I won't go anywhere else. Dave

Manager Joseph B. and his staff have all patiently worked with me with my iPhones, IPad, mini iPad,…read moreand Hum. All these young men know their stuff and work very hard to find solutions for your issues no matter how big or small. No need to go anywhere else. Thanks guys!!! Cathy Woodring

Got my phone fixed January 29 from liquid detected paid 160 dollars to get it fixed a month later…read moreliquid is still detected. Do not go here called them and I have to pay another 160 to get it fixed again no warranty for it not being fixed right the first time.

Made an appointment in advance. Phone was examined, they discovered a broken pin inside the…read morecharger port, removed it and there was no charge. Cannot ask for more thant that!! Thank you, icare!

OUTSTANDING customer service by Laura. I normally don't care for Radioshack but Laura went above…read moreand beyond my expectations. We DEFIANTLY need more people like her in this world. I am from out of town and I surely would make the drive back out here just to receive that kind of service.

Management wil threaten to physically assault you for leaving a one star review. I have filed a…read morepolice report, but please be aware they will harass you. Review would have been good had the representative not started talking to me like I was an idiot for asking about a product issue that would otherwise have not resulted in a one star review. I have been told at length how James is aware of the situation and does not plan on doing anything about it. I will be filing a PPO on the manager, but I am deeply concerned about the co-owner approving of threats of violence against me. I have now been waiting until 4:30 PM the day after for contact from Joe Gee. It is clear nothing is going to be done about this. Be safe when dealing with this company, you can see my messages. It has been brought to my attention the manager is also going around saying I demanded a free repair. I didn't ask for a thing. I told him I did not want to work with Crash Masters. Please have him remove his attempt at defamation. I do not care about bringing up the familial things, it's a little crass for a dude but he is allowed to opine on such. This phone screen works worse than the phone I own that is smashed. I am assuming the forcing me to get the screen repaired after I said no was to prevent me from using my protection plan. The screen protector isn't even on right now that I look at it. All around awful.

The owner is GREAT! He has fixed about anything we've taken to him......an MAGIC happens! He's…read morefixed it on the stop! Doubt if we'll ever go to Best Buy again, and sign a contract to wait in line, and the kid can't figure out the problem, let alone messing up my and my husband's iPhones! Now my husband and I are twins! I can never surprise him with Any gift, such as Father's Day, because it goes to HIS PHONE.

Muskegon Mall boost store rip off was outage in area gentleman at the kiosk in the Muskegon Mall…read moresaid he could get my phone working needless to say there was an outage he was going to fix it without charging lady came and said there's a $35 fee while I call Boost cellular service said to go back to that store and get my $35 that they should not have charged me for that service when there was an outage I wouldn't go to that store if you want to get ripped off and get charged as you walk away I shouldn't have paid I asked to get my money back which boost told me to do they said that's how they make their money ripping people off in my opinion don't go there you'll get ripped off at the Muskegon Mall boost

Staff Greet You when you arrive Acknowledgment of your…read morepresence Thoroughly assist you with you cellular needs. I upgraded to an iPhone 17. Agent took their time to assist me w my challenge. I didn't trade old phone in bc I wasn't sure everything would transfer. He was still able to complete the transaction and 3 hours later all my data did transfer.

Joey worked with us today to untangle all of our I cloud issues. He was patient, thorough and very…read moreprofessional!!!!!! Highly recommend