First off, having a specialty store such as the Camera Shop in your home town is luxury many take…read morefor granted. I have learned over the years as a traveling consultant that stores such as these are few and far between. I am currently a semi-professional shooter that travels the US throughout the year doing my "real" job and only buy my gear and get my technical advice from the team at Muskegon Camera Shop. I have been buying gear, the right way mind you, from Justin Stubleski and Jim Beebe for over 10 years now. Never have I been unable to ask questions regarding what gear is best suited for my needs, should I think of one brand over the other and what are my options financially. Photography is not a cheap hobby or profession and I can honestly say that from my first Sony midlevel entry camera to my professional a7 bodies and now my Olympus OMD system, Justin and the team have had my back every step of the way. My goals in photography have been increasingly demanding over the past years going from soccer games of my kids to producing 4 foot by 6 foot acrylic prints for local businesses that I never would have thought possible without the advice and services of this store and team. I'm looking forward to picking up my latest purchase, a new Sigma Art Lens and adaptor that I purchased over the phone in order to take advantage of the Sigma sale that is currently going on. You see, in a store like this, when I ask to be informed when something like this takes place, Justin and the team actually call me or get me the info when I'm on the road and would most likely miss out the promotions being offered. It's this one on one and personal service that will always keep me going back to this store. Tim Bonnette Photos by Bonnette Muskegon, MI

Instead of buying online like I usually do, I thought it would be nice to support a local business…read more I should've stayed home with the lack of service I received. I was looking for an adapter for my light stand that's NOT brand-specific, but the guy behind the counter pretty much showed the most lack of enthusiasm to help me out by shutting down my store visit with, "I'm not familiar with this brand. Sorry." Uhhh ok. Are people raving about the same "knowledgeable" person or does someone else work here? Is this a camera equipment store or not? Looks like I'm sticking to B&H, Samy's and Adorama, my tried and true shops. Again- I was looking for a *3rd party adapter* to fit my Impact light stand that would allow me to mount my Hobolite LED light.

Management wil threaten to physically assault you for leaving a one star review. I have filed a…read morepolice report, but please be aware they will harass you. Review would have been good had the representative not started talking to me like I was an idiot for asking about a product issue that would otherwise have not resulted in a one star review. I have been told at length how James is aware of the situation and does not plan on doing anything about it. I will be filing a PPO on the manager, but I am deeply concerned about the co-owner approving of threats of violence against me. I have now been waiting until 4:30 PM the day after for contact from Joe Gee. It is clear nothing is going to be done about this. Be safe when dealing with this company, you can see my messages. It has been brought to my attention the manager is also going around saying I demanded a free repair. I didn't ask for a thing. I told him I did not want to work with Crash Masters. Please have him remove his attempt at defamation. I do not care about bringing up the familial things, it's a little crass for a dude but he is allowed to opine on such. This phone screen works worse than the phone I own that is smashed. I am assuming the forcing me to get the screen repaired after I said no was to prevent me from using my protection plan. The screen protector isn't even on right now that I look at it. All around awful.

The owner is GREAT! He has fixed about anything we've taken to him......an MAGIC happens! He's…read morefixed it on the stop! Doubt if we'll ever go to Best Buy again, and sign a contract to wait in line, and the kid can't figure out the problem, let alone messing up my and my husband's iPhones! Now my husband and I are twins! I can never surprise him with Any gift, such as Father's Day, because it goes to HIS PHONE.

They are awesome! I live in Spring Lake Village and we fought to keep Kuerths and not get locked…read moreinto the big corporate disposal companies. so glad we won that battle.

Kuerth's have been vary cooperative for the 9 years that I have been with them. Sometimes I have…read moregotten confused about the recycling schedule but a phone call always straights it out for me. Anytime I have a question, they have been able to answer. Always pleasant and helpful. When I go south for several weeks I let them know and they give me credit for those weeks. I do like the idea of recycling but wish there was a way that the fees would not be an extra expense. Keep up the good service.

Kristine saved the day! I contacted her, and within 20 minutes she replied and was available to…read morenotarize an important real estate document for my elderly parents. I live in another state, and Kristine was so easy to work with and communicated well. Highly recommend Kristine!! Thank you.

I had a great experience using BTDT for the first time. Very friendly and professional. I will not…read morehesitate to use them again, I especially like working with locally owned businesses. Thank you Dave Zappa.

awesome company! I highly recommend using this company Bin…read morearrived on time and picked up 10 days late.

Sarah was very professional, but still very friendly and helpful! I hope I don't have to, but I…read morewould use 1st Assured again if needed.

Mike was able to recover my hard drive and transfer all my files onto a new computer even though on…read morenumerous occasions, he was running into issues. Once he had everything transferred and he set up my new computer, he trained me on how to more use it more effectively. He makes things so simple and easy to remember. I highly recommend going to see Mike if you are in need of a new Apple computer.

wonderful having Michael locally he is very helpful,…read moreknowledgeable and a little sarcastic we very much appreciate being able to drop in with questions, but hardware frim him and have him help with set up and maintenance a great business to have nearby

We use this company any time we need a volume of pages printed. They have always been prompt, on…read moretime, fair, communicative, and great to work with.

I rarely leave negative reviews, but after six months of delays, broken promises, and no…read moredeliverables, this experience deserves to be documented. I placed a custom sweatshirt order in early July after meeting in person. From the start, communication was inconsistent and required repeated follow-ups on my end. I was repeatedly told the order was "in process" and given shifting timelines that were never met. In October, I was informed the factory had dropped the request and that we were "back in line." I agreed to continue the order with a 3-4 week timeline so the sweatshirts could still be ready for Christmas. After confirming this, I heard nothing again. In December, I was told the order was considered a "dead issue" -- despite no cancellation ever being communicated to me and despite me waiting for a design or completion date that never came. To date, no design was ever provided, no sweatshirts were produced, and no resolution was offered. Delays happen. What's unacceptable is months of poor communication, changing explanations, and a complete lack of accountability. If this order could not be fulfilled, that should have been communicated clearly and early -- not after half a year of stringing a customer along. Unfortunately, this experience demonstrated a complete inability to manage or follow through on even a small custom order. (Around 10 custom hoodies) I would strongly caution anyone who needs reliability, clear communication, or adherence to timelines before placing an order here.