After receiving disappointing news and dismal customer service at my cell phone carrier, I came in…read moreneeding my iPhone repaired. I was met with incredible customer service and not only did they fix my phone to perfection but they did it within a few hours! It wasn't cheap but competitively priced it was worth every penny! It was so refreshing to do business with someone he seem to care! I will definitely be going back!

Got my phone fixed January 29 from liquid detected paid 160 dollars to get it fixed a month later…read moreliquid is still detected. Do not go here called them and I have to pay another 160 to get it fixed again no warranty for it not being fixed right the first time.

Made an appointment in advance. Phone was examined, they discovered a broken pin inside the…read morecharger port, removed it and there was no charge. Cannot ask for more thant that!! Thank you, icare!

Let me preface by stating that I've never broken a phone screen since I've owned an iPhone4 when it…read morefirst came out. So I haven't had to deal with places like this or replacement screens. Long story short, after spending $300 on a front screen and $150 on a back screen I went through 2 different replacements for the front because the first was faulty and barely covered by their "warranty". The second replacement also had issues. Genius Phone said it was "user error" why I couldn't press the buttons that were not working... clearly it was not because i had multiple people try with no success and in all my 10+ years as an iPhone user I never had this problem. Genius gave me the run around a few different times and told me to to come back on Monday. Well over the weekend i got a tiny crack on my phone and noticed a ton of scratches. So I knew they they wouldn't cover it through warranty. So I was screwed with the junk they put on my phone. Bottom line, the screens they use to replace your iPhone screens are TERRIBLE QUALITY. They crack and scratch SUPER EASY. I went over 10years without breaking an iPhone screen and I barely went 10days without scratching and cracking this "Genius Phone Screen". Tbh I feel like they intentionally dumb down the quality so you have to keep coming back and back for another $300 replacement. All in all, I will never return to this place. You're better off getting a used screen that is iPhone brand and not the cheap Genius Brand. Or just go to Apple, they will do it right unlike these guys.

they give you a time and a date to pick up your device and it's never correc. I have been waiting…read morefor over a week for a screen replacemen. Not to mention the employee replacing my screen broke my face id and my speaker system and is making me pay half for HIS damage

Stopped into Batteries Plus today and was in the market for a new battery for my Iphone 7 plus. It…read morewasnt keeping a charge for very long at all and it being a couple years old I thought it was time. After inquiring about a new battery the clerk informed me that the battery would be 109.99. Wow. I had rethink this for sure. About that time a young lady came up from the side and asked if she could take a look at the phone. I handed it over. She proceeded to click her way in the settings, and tweeked all she could to save battery power. She then indicated that I did not need a new battery and and set out to adjust more settings. She seriously knew her way around an iPhone. I considered this to be the best customer service I've ever seen. She was kind, delightful and polite. I thanked her all over the place and out the door I went. Thank you Batteries Plus for hiring such a great person. She deserves a raise and a bonus and a promotion.

they completely burned my phone caught it on fire the employee said they didn't have a loaner then…read moreI called manager the following day as he wasn't in that day he was kind of rude to me said he ordered a new phone but it won't be in for a few days I will be without my phone for 5/6 days I ask him why we can't just go locally to get a new phone he tells me that is not there policy so I have to be inconvenienced for a week for there incompetence will not ever be doing business there again

My husband loves any store not connected to a specific carrier so we had to stop in. The first…read morething I notice was how wonderful it smelled inside and the second was how kind the employees were. In my husbands words "the guy with the dreads was cool". My husband was chatting with the employees while I looked around. The answered all his questions and were telling him about pricing and such. Everything was fairly priced in my opinion and my husband said he would definitely come back next time we're in Holland. I always enjoy seeing my husbands eyes light up when he sees a store he wants to go to and his eyes definitely lit up when we saw this place. Thanks Ace Communication for being awesome.

My iPhone started behaving oddly and after heading into my local carriers store front they…read moresuggested heading over to ACE Communication and have them look at it. I walked right in and was promptly greeted. After a quick run down of the issue. The tech took it to the back, worked on it and had my phone working great again. I apologize for not remember his name (maybe Sean).. but good spot and good customer service. I highly recommend

I had my IPAD in for repair of a broken glass and received a text saying it was ready and also a…read morephone call saying the battery need replacement and it would be an additional week. The next day I left a voice mail at 1000 in the morning asking about the confusion - the voice mail was not returned. I visited the store and discovered my IPAD was ready and the bad battery was not on my IPAD but a different customer. I asked why nobody called me to fix the confusion and was told, "I don't see the issue, you have it now don't you?" Evidently when they make a mistake, it i up to the customer to fix it. Lousy attitude toward the customer! In addition, they insisted that I pay before testing the repairs. This was not my first trip - will be my last.

These guys are great! I brought in my iPhone 5s because it wouldn't charge anymore and in less than…read morea half hour they had it fixed for under a hundred dollars. They were very friendly and knowledgeable. Great job Nick! And thanks again!

Great customer service and pricing on repairs. I was about to buy a new $500+ tv when my 5 year old…read moreTV broke, but Freedom tech was able to repair it for $100. They also sell used TV's, phones, computers, and more.

I brought my laptop in to have the charging port repaired/replaced. The computer appeared to be…read moreworking, but it wasn't charging. I brought it back because of his warranty on his work. When he determined that he couldn't repair it, he gave me a 100% refund of what I paid for the repair. I was very surprised and happy.

Can't say enough kind words about Brent and the service he provided. He was extremely friendly and…read morevery accommodating. He helped us in a pinch when we needed a phone fixed quickly and right before closing. He fixed the phone as promised. It was done quickly and works like new. Thanks Brent!

From the owner: Our business specializes in mobile phone and tablet repairs for the west Michigan area for good…read moreprices and with great quality. We service: iPhone screen repair Mobile phone repair iPhone battery replacement Mobile phone battery replacement

Mike was able to recover my hard drive and transfer all my files onto a new computer even though on…read morenumerous occasions, he was running into issues. Once he had everything transferred and he set up my new computer, he trained me on how to more use it more effectively. He makes things so simple and easy to remember. I highly recommend going to see Mike if you are in need of a new Apple computer.

wonderful having Michael locally he is very helpful,…read moreknowledgeable and a little sarcastic we very much appreciate being able to drop in with questions, but hardware frim him and have him help with set up and maintenance a great business to have nearby