Becky was so helpful, so thoughtful, and so imaginative in her suggestions for how to best meet my…read moreshipping and document shredding needs! In fact there is a UPS store closer to me, but I purposely went to this location to work with Becky, because her client-focused service was worth specifically going to this location!

I had my cancer meds delivered there a few times when I would not be home to sign for them. I did…read morenot know that there was a charge for doing that seeing that I had done it a few times and they never said anything to me. The owner called me one day when my shipment had been delivered and informed me there was a charge for me to pick it up there. I apologized, saying I did not know. He continued to inform me that it is his private business and he need to make money to earn a living. He was very, very rude to me. I understand his side but did not know and he continued to be rude even after I apologized and told him I would pay. I will never do business with him again after the way I was treated.

Have been a very long term customer at this UPS Store, but today I had the worse treatment by a…read moreyoung lady waiting on me. Treated me like dirt and I truly am considering finding another place to do our our business. Not sure if she rude with other customers, but the owner may want to look into this. No I'm sorry about that, or even a thank you when I left. Just handed me the receipt from my package and turned away. Rude, rude, rude.

Rude. As a customer if you have my product or items I am purchasing in your hand after I purchase…read moreor pay for product hand it to me. Don't leave it behind the register and walk off. Disrespectful and Rude

I always find the employees friendly and I don't have to wait long as opposed to other mail…read moreservice places I have been to that are swamped. I find myself here often as it is close to where I live. I'm very thankful because it is so convenient for me.

Went in to ship holiday gifts and 2 of the 4 employees who were helping customers were not wearing…read morea mask. Not only that but the girl who helped me was not friendly at all and made me feel like I was burdening her by sending two small packages. Turns out USPS was cheaper anyways so I won't be returning to PakMail anytime soon...

I trust Jim and his crew for all my shipping needs. Jim was able to ship a package to me from…read moreMichigan to Texas and was in communication with me the entire time. This particular package was fragile and Pakmail treated it as if it was the most important package in the world. Thanks again Pakmail. I hope to do business with you again!!!!

I do not know the sweet young blonde woman's name but she is always very helpful and is very…read morewelcoming. She always goes out of her way to provide amazing customer service which I appreciate so thank you to her and I sincerely appreciate it.

Goin' Postal is your one stop shop for ALL your shipping needs in the Plainwell / Otsego area!…read more I've been using Goin' Postal for a number of years now and I can always rely on them to help me with my shipping needs! The Good: 1. They have plenty of services available: Packaging, Boxing, Shipping, Document Services, Mailbox, Moving Supplies, UPS, FedEx, DHL and USPS. 2. Super easy to drop off my packages. The drop off locations are clearly marked. 3. The employees are helpful because they always answer my questions and don't mind weighing my packages to confirm that the weight matches the shipping label! (My scale at home only goes up to 3 lbs.) 4. The staff always make sure I get the best rate by reviewing all available shipping options! Whoop! 5. The location is perfect....very easy to access with plenty of parking available. 6. FedEx picks up around 5ish....which gives me most of the afternoon to prep my packages for shipment! Bonus!! 7. Goin' Postal also offers helpful services like: Public Notary Service, Copying, Faxing, Mailing, and Freight Service. 8. Need to send a greeting card....well Goin' Postal has them for $1.00! 9. The owner is friendly and appreciates your business! Overall: 5 STARS! I highly recommend going here - quick and easy. Glad we have a store like this in the Plainwell / Otsego area!!

I love that we have Goin Postal in Plainwell. One stop to mail my package, regular mail, buy…read morestamps, and etc. The customer service is wonderful, the lady there help me was so polite and sweet. Thanks

I have never been so disappointed in a company before. The post office in back of me not only…read moreblocks my entrance to my home everyday it also blocks my exit. A large truck which I'm sure should not be permitted to dock at the back of the building is so long that it blocks the alley. That is a hazard I know the nose of the truck touches a garage door. However on 10/10 I was awaiting packages for my sons 1st Homecoming dance, he was so excited as was I especially when I seen that all the packages had been delivered however that was not the case. I was missing a pair of unique glasses that set this outfit off. Once arriving home I saw no package of the sort, once checking my USPS website I saw it had been delivered, which it wasn't. Long story short the post office delivered my mail to the wrong house. I went to the post office to attempt to retrieve my items and was told no driver was available to go back and retrieve the item and redeliver. Like how does a company make that type of mistake and not be held accountable for it. My son went to his first dance missing a key piece. Like what a sad why to go to your dance without all your gear. Worse experience ever and tomorrow when it's time to arrive home after work I'm going to wait patiently to enter my driveway while they couldn't have a carrier redeliver my package when they should of called the person who neglected to double check his or her location before leaving an item and confirming its location. Accountability I see is not for this post! I'm not happy, this incident changed the energy in my home and the vibe for the night!

I've been coming here off and on for years now. It's what I consider a one stop for all types of…read moreunusual services that I don't need on a regular basis. Some of the services they offer are passport photos, shipping via UPS, Fed Ex, and the other major carrier that is 3 letters long and starts with a D (I have a terrible memory and that's the only reason I'm not listing that company's name). They also rent mail boxes. Need a bag of packing peanuts they'll get you fixed up. Need to send money via Western Union yep, they can do that too. Need to fax something, yep another thing they can do. Price wise I suspect they may be a little higher than some places, but for a small company I think they do good at not over inflating their pricing. I've always received friendly service so that's a very good thing they've got going for them. Stop in and see them if you need one of their services (which I'm sure there are several I've not mentioned) and I'm sure you'll be as happy with them as I am.

From the owner: Authorized UPS/FedEx/DHL/USPS Shipping Outlet providing professional packing, shipping, mailboxes,…read moreprinting, notary and shredding. We are your experts when it comes to packaging and shipping.

The service is fast, but check your receipt they provide - they don't always give a receipt for ALL…read morepackages dropped off - leaving you with ZERO proof of drop off. Maybe slow down just a bit!

I stopped in with a million Amazon returns and Drew was there to help me out! He was SUPER friendly…read moreand asked if I had an interview because of the items I was returning (smart guy!) He showed off his cool ratchet belt after seeing I was returning belts and overalls just was a kind guy. Keep him, oh him well, promote him!

Whenever I have to return items or ship out items, this store is so efficient and the staff is…read morealways so friendly.

From the owner: The UPS Store #7824 in Grand Rapids offers expert packing, shipping, printing, document finishing,…read morea mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Instead of buying online like I usually do, I thought it would be nice to support a local business…read more I should've stayed home with the lack of service I received. I was looking for an adapter for my light stand that's NOT brand-specific, but the guy behind the counter pretty much showed the most lack of enthusiasm to help me out by shutting down my store visit with, "I'm not familiar with this brand. Sorry." Uhhh ok. Are people raving about the same "knowledgeable" person or does someone else work here? Is this a camera equipment store or not? Looks like I'm sticking to B&H, Samy's and Adorama, my tried and true shops. Again- I was looking for a *3rd party adapter* to fit my Impact light stand that would allow me to mount my Hobolite LED light.

This shop had a good selection of cameras and the salesman was quite helpful and knowledgeable. And…read morehis dog was very friendly, too!