I trust Jim and his crew for all my shipping needs. Jim was able to ship a package to me from Michigan to Texas and was in communication with me the entire time. This particular package was fragile and Pakmail treated it as if it was the most important package in the world. Thanks again Pakmail. I hope to do business with you again!!!! read more

I do not know the sweet young blonde woman's name but she is always very helpful and is very welcoming. She always goes out of her way to provide amazing customer service which I appreciate so thank you to her and I sincerely appreciate it. read more

Called and asked if a notary would be in that day & Kelly was very friendly and informative. I was able to get my document notarized and mail my package as well, since they are an authorized FedEx spot. read more

Very disappointed to have the team at Grandville Pak Mail improperly pack two different shipments for us.Both shipments had items damaged during shipping. Rather than taking responsibility for their packing, they blamed the carrier. read more

I like knowing all the options and shipping costs prior to deciding how to ship a package (UPS, FedEx or USPS) Most often I take my items already packed - on the few I've had packed and shipped - items were packed well and received without damage. Will continue to use them for any of my shipping needs. read more

Always super helpful and quick. Way better than any other pack and ship store I have been to.

Always get convenient to drop my UPS returns off. The staff is very friendly and helpful

Pak Mail delivered where UPS Store failed miserably. I needed to do business in Michigan remotely from Tennessee. Pak Mail got it done correctly and timely with no errors, no confusion and with professionalism. THANK YOU!!!! This is the kind of stuff that keeps the world and business going. read more