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Grandville, MI

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Recommended Reviews - Pak Mail

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1 year ago

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2 years ago

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4 years ago

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8 years ago

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5 years ago

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8 years ago

Always super helpful and quick. Way better than any other pack and ship store I have been to.

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9 years ago

Always get convenient to drop my UPS returns off. The staff is very friendly and helpful

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10 years ago

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Ask the Community - Pak Mail

The UPS Store

The UPS Store

(11 reviews)

I never thought I'd make my way to Yelp to review a UPS store, but after having repeated…read moresurprisingly positive experiences here, I thought I'd drop by and say you're in for a quick, easy, and friendly stop if you use this location. There's a main guy who seems to be there no matter what time or day I stop in and most recently saw me take several large heavy packages out of my car (full of textbooks), and met me at the door to take the boxes out of my hands for me. In the past, he has helped me reinforce packaging tape that had busted on my box and is very knowledgeable the process dealing with a variety of companies who provide pre-made shipping labels. It's obvious that he encourages his fellow employees to be just as friendly and helpful because when I've been in and been helped by others, they also provided positive experiences. In short, if you want a stress-free experience, you're likely to find it here.

Can you say "Highway robbery!"? I needed to ship a vintage…read morerifle scope that sold for $5,750. I set up shipping with UPS online-cost (fully insured) was $98. When I tried to print a label I got a message that because of the high value of the item, it had to go through a UPS employee in person. Not knowing the UPS customer service on Clyde Park was shut down, I started there. An employee outside the building told me The UPS Store was nearby, so I went there. After considerable key punching, the clerk quoted me $248 to ship the package-including $178 in insurance! I told her the online price was $98 and her response was "Well, we charge retail." I stopped at the Wayland Post Office on the way home and was quoted a price of $94.60 for priority mail, including their maximum available insurance of $5000. They took it, promised to handle it carefully, didn't give me the attitude I got at The UPS Store, and had it to my customer in Nebraska two days later. Geoff C.

Goin' Postal

Goin' Postal

(2 reviews)

Goin' Postal is your one stop shop for ALL your shipping needs in the Plainwell / Otsego area!…read more I've been using Goin' Postal for a number of years now and I can always rely on them to help me with my shipping needs! The Good: 1. They have plenty of services available: Packaging, Boxing, Shipping, Document Services, Mailbox, Moving Supplies, UPS, FedEx, DHL and USPS. 2. Super easy to drop off my packages. The drop off locations are clearly marked. 3. The employees are helpful because they always answer my questions and don't mind weighing my packages to confirm that the weight matches the shipping label! (My scale at home only goes up to 3 lbs.) 4. The staff always make sure I get the best rate by reviewing all available shipping options! Whoop! 5. The location is perfect....very easy to access with plenty of parking available. 6. FedEx picks up around 5ish....which gives me most of the afternoon to prep my packages for shipment! Bonus!! 7. Goin' Postal also offers helpful services like: Public Notary Service, Copying, Faxing, Mailing, and Freight Service. 8. Need to send a greeting card....well Goin' Postal has them for $1.00! 9. The owner is friendly and appreciates your business! Overall: 5 STARS! I highly recommend going here - quick and easy. Glad we have a store like this in the Plainwell / Otsego area!!

I love that we have Goin Postal in Plainwell. One stop to mail my package, regular mail, buy…read morestamps, and etc. The customer service is wonderful, the lady there help me was so polite and sweet. Thanks

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(8 reviews)

two minutes too late... Made a cell for some reason I…read morethought it was UPS Uber there come to find out it was FedEx got back home and headed to FedEx. I'm at a loss regardless, but I wanted to make sure to get in because it was Saturday. Got to the door looked at my clock. One after three people in there. 1 left Miss Brenda at the door. I'm like look labels already made packages already packed. Can I leave the package with you? Explain how I got almost got hit by three cars to bike my tail over to make this delivery. Two minutes too late to leave a package... gosh if this was a place like Myers or Walmart I would congratulate them for getting all my returns. All I can do is reach out every place my experience. No disrespect, but when the employee there starts with a P don't wanna violate anybody's information she would've took it but Brenda oh Brenda, thank you lady for helping someone like me understand I am not important enough. But if I old white lady, you would totally treat me different than a chick for showing me two extra minutes on the was not worth your time to help a person like me. Something needs to change when you lose people like pee and you have people like Brenda eventually you're gonna notice the difference in the decline of sales and transactions. As far as I won't last a one of those in here to get a paycheck and not do anything extra. Thanks for being you, Brenda. I will never come back there except for tomorrow to package you told me I wasn't important enough to take today.

Love this local establishment to ship my packags. They are fast, friendly and the space is always…read moreclean. Ashley was a delight to work with today. I like that she scanned my ID so I wasn't reading off my address, and that she checked triple checked my shipping information. I was given options to ship with date expectations and everything. My receipt had my tracking number that she highlighted in yellow. Overall customer service top notch.

Pak Mail - shipping_centers - Updated October 2026

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