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    Verizon Authorized Retailer - Wireless Zone

    2.3 (20 reviews)
    Closed 11:00 am - 5:00 pm

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    2 years ago

    RJ was great! fixed an issue we thought was impossible, thank you so much! I have never had a bad experience at this location

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    Best Buy - Braintree - I should have known better..

    Best Buy - Braintree

    2.2(147 reviews)
    1.1 mi
    $$

    I don't shop here often but when I do, I have received exceptional SERVICE!…read moreToday was another example of that Service! I purchased a connection wire but asked the front Greeter to help and she did.... I had what she chose in my hand and I still looked more and I noticed the one she gave me was 6 feet long and I noticed one for 5 feet long and I chose the shorter the box looked the same so I purchased it! When I brought it home it did not work so I drove back to return it! When I did.....the Cashier said that the Greeter that initially who gave me the right Wire Connection noticed I bought the wrong one and tried to catch me outside But I already left and so the Cashier had the Correct one for me and she tested it on my item I brought in and IT WORKED! The Moral of the Story..... BEST BUY EMPLOYEES KNOWS BEST!!!!! The two boxes were very similar and the photos the same on the Box and yet there was a slight difference which I did not notice! THANK YOU THE THAT GREETER WHO HELPED ME BUT ALSO THE CASHIER WAS TRULY VERY HELPFUL TO ME AND THATS WHY IN MY EXPERIENCE I WILL ALWAYS SHOP HERE FOR ALL MY TECHNOLOGY ITEMS! Truly they know their merchandise!

    I'm still flabbergasted that I had to wait half a fuckinf hour to get anyone to help me…read more People that walked in 20 minutes AFTER I did were helped. I spoke with multiple employees at the store trying to get a simple answer and no one gave a shit. I honestly think it's racism, which is really sad, because the employees were almost all black and brown, and I'm brown. Maybe because I look middle eastern was why they did this: but it's an experience so bad that I won't forget it. Half a fucking hour. To his credit the original guy I spoke with eventually helped me - but it was half a fucking hour. Have some fucking pride in your work, don't be a piece of shit, don't treat one customer like they're garbage and the next like they're royalty. I'm also a business owner and yeah I'm sorry but your business is run like total shit in this location, guys. If the message was "Fuck you, we don't want to help you," have the fucking balls to say it to me, don't waste all of our time on it. This was in January btw. Fuck yourselves.

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    Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated May 2026

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