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    Verizon Authorized Retailer, TCC

    5.0 (1 review)
    Closed 11:00 am - 6:00 pm
    Updated over 3 months ago

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    Verizon Authorized Retailer, TCC

    Verizon Authorized Retailer, TCC

    (3 reviews)

    $$

    I went here to get a new phone and add someone to the line/my account and it has been a headache…read moreever since. I would not recommend this location. My phone wasn't set up properly and I had to go to another Verizon store who spent an hour with me trying to fix what should've been simple. They let me know to go to a different store (such as the ones in grandville, alpine, or the beltline) and not to come back to Jenison. The only had black and white iPhone 13 in stock and no iPhone 12 but were nice about ordering a different color of the iPhone 13 (and letting my partner pick his iPhone 12 color). The phone came in 2 days later. We got an email that it was in and the worker originally said it "wasn't in" but it was just in an unopened box--so it was there and with the iPhone 12 the set up was much smoother. There were lots of up charges/misleading information it feels like. The workers were friendly and busy; however, I've never had such problems at a Verizon store. Would recommend going to another location.

    If zero stars were available I would've placed that My…read morefriend was just there to pay her bill and was treated very very rudely. They wanted to charge her a service fee, and they could not or would not explain to her why her rate had increased by $10. The associate continued to be snide and patronising through out the interaction, and the other associate was laughing at what apperaed to be the exchange that was going on with her co-worker. When indicating, would wait and use the Grandville store the associate stated that she should do that, in what was taken to be a condisending attitude. My friend won't be back to Verizon store in Jenson.

    Verizon Authorized Retailer, TCC - mobilephones - Updated May 2026

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