Very quick and easy to set up an appointment. Super quick (an hour) for an iPhone 11 screen repair…read more Cheap pricing. Staff was extremely helpful and knowledgeable.

Started with great prompt informative communication via email. Followed that up with friendly…read moreservice at the store front, at the quoted price, and even done with the repair early. I was also surprised by the selection of used equipment. We will go back for sure!

This is my all time favorite AT&T, they have a assisted me in everyone one of my needs with a smile…read moreand a handshake. Every time I leave this store I leave with more information in my head and money still in my pocket, there are no tricky car salesmen here, just some tech guys that know how to help and would love to sign you up for ONLY the services YOU ask for. If I could add one thing that the store could improve on, it would be that they need to duplicate the Reps they have here and share the clones with the other stores! Also the Rep inside seems to have more technical skills than your average Joe! He know everything about anything it seems lol. To summarize come here to this AT&T and get taken care of right the first time!

Arrived at 7:05 PM when store was open until 8. Electric sign says "OPEN". But door is locked and…read moreemployee inside is sitting around having a chat on his own phone. I pull on the door again and he gives me the brush-off. Dude, if customers are an inconvenience to you, please go out of business and never waste my time again.

I had issues with my wife's game phone, I was relieved to see the guys at UBREAKIFIX resolve the…read moreissue and look forward to visiting in the future with any other electronic device needing repairs Honestly, capable, and a good value are found here Thanks again Patrick

I needed a new battery for my iPhone. They had one in stock and were able to replace it in just…read moreover an hour. I had to give them my husband's number to text when it was ready because I didn't have another number. Customer service was great! My battery health capacity was at 73% and I could easily my new one at 100% health capacity. My phone was only 30% charged when I got it back because they said that's how new batteries come. It would have been nice to get my phone back fully charged, but I'd also rather have my phone back sooner. They are located between Vitality Bowls and MOD Pizza at Centerpoint. They take walk-ins but only allow 2 people inside the small building at a time so you may need to stand outside to wait. They are currently closed on Sundays but that may change. My 5 star rating is because I happened to catch someone at the store when I picked up lunch next door and they squeezed me in when they're normally closed. Thank you so much!

I went here to get a new phone and add someone to the line/my account and it has been a headache…read moreever since. I would not recommend this location. My phone wasn't set up properly and I had to go to another Verizon store who spent an hour with me trying to fix what should've been simple. They let me know to go to a different store (such as the ones in grandville, alpine, or the beltline) and not to come back to Jenison. The only had black and white iPhone 13 in stock and no iPhone 12 but were nice about ordering a different color of the iPhone 13 (and letting my partner pick his iPhone 12 color). The phone came in 2 days later. We got an email that it was in and the worker originally said it "wasn't in" but it was just in an unopened box--so it was there and with the iPhone 12 the set up was much smoother. There were lots of up charges/misleading information it feels like. The workers were friendly and busy; however, I've never had such problems at a Verizon store. Would recommend going to another location.

If zero stars were available I would've placed that My…read morefriend was just there to pay her bill and was treated very very rudely. They wanted to charge her a service fee, and they could not or would not explain to her why her rate had increased by $10. The associate continued to be snide and patronising through out the interaction, and the other associate was laughing at what apperaed to be the exchange that was going on with her co-worker. When indicating, would wait and use the Grandville store the associate stated that she should do that, in what was taken to be a condisending attitude. My friend won't be back to Verizon store in Jenson.

They had a good selection for upgrading my iPhone. And they took the time to explain the features…read morealong with educating me on the differences between 4G and 5G. Prices were very reasonable, and the staff was very knowledgeable. Would definitely do more business with them in the future.

We recently updated our daughter's IPhone. We wanted to make sure everything transferred correctly…read moreto her new phone so we brought it to the affordable iStore so they could do the transfer for us. I'm glad we did because it was not easy. Joel was patient and professional and I am so grateful for his help. When the usual transfer application failed, he went above and beyond to figure out a way of getting all of my daughter's data transferred, and was even successful in recovering some applications she thought she had lost. I cannot thank him enough! Their store is easy to find, clean and well laid out. In addition to the repair services they offer previously owned and refurbished Apple products for purchase. I will certainly turn to them first for any future issues we might have.