The service I requested was performed flawlessly, by the techspert Mikey P (Mike Perez). He was so…read moregreat, despite the curveballs I threw at him!! And the price hardly fluctuated. Great value

This internet SUCKS! Trying to watch the NCAA tournament and the internet keeps going out!read more

I wouldn't even give this company a one star. Zero stars. We lost our mother to cancer three weeks…read moreago. Her estate is almost entirely settled EXCEPT for her account with Spectrum. What a freaking nightmare getting her account paid and closed. Horrible customer service. No desire to help anyone, especially someone who is grieving. What a massive crap show. We could just not pay her bill but you assholes would probably try to come after a dead old lady.

I drove 30 minutes one way to return an internet modem. I got to the store in Greenville Mi and…read morethey said it would be an hour wait. Really? To return equipment... The staff were extremely unhelpful. Finally a customer mentioned making an appointment and that really has helped her. Your staff couldn't think of this? I finally left the modem at the store with my name and account information hoping someone will type it into your computer. Your staff wouldn't even give me a sticky note to write my info. Did they forget I am a customer?Here's an idea. Take a tip from Amazon. When returning equipment, I should be able to go online, find the equipment I am returning, print out a QR code, put it on the equipment and drop it off an my nearest store (which is again 30 minutes away). That would be customer service!

We went the week after Christmas. Peter was great! I got a new phone- my son received my old one…read more We only waited 5 mins to be helped and in and out in about an hour. Best service I've had for a cell ever & Peter did all the hard work and was clear on pricing.

This Verizon store has really gone downhill. All new employees lately/none know how to do much…read more Last week I had one yawn all through the conversation. More than 15?times. Sneezing!ugh. Today we went back for a new watch & they were so ignorant about a couple questions we had that we ended up leaving & purchasing at the Apple Store instead I have been a Verizon customer for 20 years @ this location. Time to try a new one.

I2K owner, Andy is helpful and returns calls and answers emails…read more The internet is good for country internet. No data cap. Thankful it is not satellite. Cathy Grand Junction, MI

Customer service here is always great. They always get back to you fairly quickly. They're willing…read moreto take time to talk with you about competitive pricing. Admittedly I do not need any more equipment and then just DSL. Very friendly like I mentioned before my mother uses the same service. I look forward to seeing where they go with their company.

I had a wonderful experience with the technician and support associate when my service was…read moreinstalled. The support associate stayed behind and made sure all my devices were connected and working properly. They are much better than xfinity and more economical.

I just had fiber optic internet installed on Saturday afternoon and the process went better than…read moreexpected! They kept me up to date via email and text. Even sent a photo of the technician before he arrived at my door. Steve was my installer and he was the nicest man. Helped me figure out the best location for my unit, set up the wires (in an older house too so he had to update things), kept everything clean and helped put the coach back before leaving. I am surprised at how positive my experience was because normally I hear negatives experiences regarding internet but AT&T knows what they are doing! 10/10 PS told Steve that my mother's internet was having issues, he asked if it was AT&T and offered to help her too!