Tremendous service...Luis was knowledgable and friendly…read more My LG had failed charge port board...Luis asked all the right questions, answered all of mine. He explained the repair process, showed me the defective parts after repair. I was also provided a "loaner" phone to get me by during the repair process while waiting for parts. Cannot recommend highly enough!

I met with the owner and discussed my repair. Lito new right away what the problem was. He ordered…read morethe parts, and did the repair. I am totally satisfied with the service and pricing. I would refer this business to anyone.

A Customer Service agent I was working with connected me with the Plainville,CT store to…read morecommunicate the fact that I have not received my credits for a trade in. I have since moved out of state, and they expect me to come into that store to rectify the situation. When I stated that I am out of state, and an hour away from any local att&t store, and wanted to make sure they could see that i traded my phone in before I made an hours trip, he stated that he cannot be responsible for someone else's incompetence. When I stated, this was his store's incompetence, he hung up on me and the ATT&T agent that connected us! HUNG UP ON US!!! So, this store not only lost my phone trade in, this was unacceptable behavior, he was rude and condescending, and he should NOT have a job, especially managing in anything in the customer service field going further. As far as Customer Service by phone, they were no use either. They say they cannot help me, it is all done within the store I bought it. Again, I have moved out of state. 25+ years as a customer means nothing anymore! So disgusted!

My experience with this cell phone carrier has been the worst I've ever had. The staff, including…read morethe inexperienced young manager, require comprehensive retraining. Following a three-hour troubleshooting attempt, I switched back to our former carrier. Although the manager tried everything he could it could not be fixed and that's partially due to AT&T's policies and service team as well....leaves much to be desired.

Went there twice, once for my wife's phone repair and another for new phone case. Both times…read moretreated with the best service and reasonable prices. Recommend them HIGHLY!

What a great experience dealing with Phonezone in Meriden! "Met" the owner did a great job fixing…read moremy broken screen. It was repaired the next day and the prices are very reasonable! There are many accessories in stock and they repair and sell all the major brands! Thank you,Met! Rich Burgess MIddlefield Ct

A couple of months ago, I accidentally spilled a small amount of fluid onto my MacBook Pro. Took…read morecare to pad dry the keyboard ASAP, turned the machine upside down packed on rice with salt, etc. And in order to make sure it was OK, I took my laptop to Computer Solutions just after lunch hour. Not only did Boris make sure this problem was addressed, he noticed while working on it some small structural issues. These resulted from my slipping and falling on the computer last winter, shielded by a padded briefcase. At no extra charge, he replaced some screws and otherwise corrected the alignment of the frame, presenting me the next day with a pleasant surprise, as I had forgotten about these issues with my machine. Professional, courteous, pleasant, above and beyond the call of duty service. Excellent, highly recommend.

I recently had some work done on my home office computer by Computer Solutions. More storage. New…read morehard drive. Great speed. Everything cleaned up and functioning better than it had been before. The in-home technician, Sean, was first-rate, professional and courteous. The folks in the office, namely Kristin, were also accommodating and efficient. I have found my new computer "go-to" company . . . Thank you.

The Spanish girl that works there has a nice NARGUS ! And speaks spanish very well. Great placeread more

From the owner: For 35 years we have been your one stop for all prepaid plans, international calling plans,…read moreunlocked phones, phone and computer repair services! We carry many unlocked phones for sale, screen protectors, cases, chargers, cables and accessories. We also offer top of the line phone, computer and game console repair services. We carry hundreds of parts in stock for many devices, allowing us to offer same day repairs on many phones!

Came here today for a screen replacement for my iPhone 7. Tony charged half the price of the big…read morebox store and had it done in 10-15 minutes. The big box store wanted to keep the phone overnight. No thanks! Phone is working great, threw screen protection as well. While I hope I don't have to get my phone fixed any time soon, I would certainly return and would highly recommend.

This is the best place too take phone iPad tablet or computer too have fixed.the service and…read moreprofessionalism is great.the atmosphere is top notch and always clean and welcoming.he will help with anything he can be it ordering something for you or pointing you in the right direction.You can't go wrong only a phone call away,I recommend this place be #1.

One of the experienced Distributor for prepaid cell phone connections. 24X7 customer service,…read moreoverseas call center, tech support etc.

From the owner: Wireless Shop has evolved as the leading master agent of more than 23 prepaid MVNOs in the USA. Our…read morepresence extends to almost all the states in the US, focusing on gaining a large dealer base to increase market share, provide reliable inventory, personalized attention to our dealer partners and commissions. From our new 32,000 sq. ft corporate headquarters in New Britain CT, we are fully equipped to handle any work load. Today, nearly 100 people are employed by Wireless Shop.Our business model focuses on supplying independent retailers the best products delivered on a simple and reliable basis. Wireless Shop has an undisputed reputation for honesty, timely commissions and customer service.

So I had to switch over plans because of a breakup (kind of) and it became the biggest headache and…read moreproblem ever. But , and excuse me if I spell his name wrong Akem was so incredibly patient with me and my situation. The store is always busy so it was extremely impressive that an employee would spend that much time with me not only to try to fix the problem but explain everything that was going on and a lot of different ways to fix the problem and how to move on. Giving me plenty of options that were right for me without making me feel like I was being upselled. I'm not the smartest when it comes to phones and I was EXTREMELY irritable when I came in due to this awful problem I had switching from my exs plan to Verizon! Honestly couldn't get the problem fixed that day (due to my ex nothing to do with the store) but left with many options that will and have worked. But I left feeling better then I did going in because of him being so friendly and understanding and comforting with my problem that I thought was unfixable And this was not my first visit here. The first time i originally came in the store was wayyyy more busy then I thought it would be and there was a wait, but way worth it because they gave every person their FULL attention and weren't trying to juggle a million things at once. Also I came in close to closing time and the taller lady (I think the manager) helped me the first day and stayed later then when the store closed to finish my transaction that day I don't really write reviews a lot. I usually do if it's something so bad I feel I have to. But in this case I had to write something so people know how out of the ordinary personable, clean, honest, knowledgeable, and patient this stores employees (the two I worked with) were! -Reina

I would give this store a ZERO, if that was an option. I had…read moretalked to someone at this store about a business account promotion and they said a business Rep will call you in a few days. No one call for 10 days. I followed up and some one form their Business Plans(I needed 4 Iphones and a watch) are called me and gave me plans and $ figures about the plan and the new Iphone 16's, and finalized on the phone call, and then gave me an appointment to go to this Bristol store and get the phones and complete the transaction. I go in there and am waiting for almost 20 mins., before anyone attends, they take all the related information and take almost 2 hours, and after that they do a switcheroo ...they tell me that there's some problem and just go with the personal plan which had 3 year term and different terms. This place is a total scam and useless. Never go there or trust Verizon Business plans and related folks. Except for 1 guy rest of the folks are lost, don't know their jobs or lying and just goofing off.

I want to shoutout Nadia from AT&T online representative in the loyalty department. Her customer…read moreservice is amazing and she went above and beyond to assist me on yesterday. I felt valued as a customer and she made my day!!!

Let me tell you about my visit yesterday to the AT&T store in Bristol on Farmington Avenue…read more Commission based salesman price you on an upgrade with a tablet for a price that was cheaper then you're old monthly bill. They lie and say it's one price with insurance on both devices it's this price. The next day we find out our bill is $80 more. The salesman lied only to get a commission. When we complained they said this is the price and the salesman isn't here to help you you'll have to come tomorrow. I'm appalled at the service of the store. The other salesman in the room won't help you because they didn't deal with you. They don't care, all they want is there lousy $20 commission and they say screw you if you have a problem. What they do is the classic bait and switch routine. We turned in our tablet kept the phone. And now we're going to Verizon. Do not go to this store. I believe they have a system to rip off customers and then when they see the price a day or two later on the bill on the computer they lie and say that was the price. Beware