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    AT&T Store

    2.0 (5 reviews)
    Closed 10:00 am - 8:00 pm

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    Verizon Authorized Retailer - Wireless Zone

    Verizon Authorized Retailer - Wireless Zone

    2.9(18 reviews)
    3.5 mi

    I would give this store a ZERO, if that was an option. I had…read moretalked to someone at this store about a business account promotion and they said a business Rep will call you in a few days. No one call for 10 days. I followed up and some one form their Business Plans(I needed 4 Iphones and a watch) are called me and gave me plans and $ figures about the plan and the new Iphone 16's, and finalized on the phone call, and then gave me an appointment to go to this Bristol store and get the phones and complete the transaction. I go in there and am waiting for almost 20 mins., before anyone attends, they take all the related information and take almost 2 hours, and after that they do a switcheroo ...they tell me that there's some problem and just go with the personal plan which had 3 year term and different terms. This place is a total scam and useless. Never go there or trust Verizon Business plans and related folks. Except for 1 guy rest of the folks are lost, don't know their jobs or lying and just goofing off.

    So I purchased new phones in December. my salesperson (bernardo) seemed like he knew what he was…read moredoing. told us about the promos-upgrade your plan to some unlimited plan and we could get either Samsung watch/samsung tablet/ I watch/apple tablet for free. JusT need to put it on the plan. Well its March now. I'm reviewing my bill and I'm being charged for a tablet. Go to the store talk to a rep and the manager. Manager will escalate it. Get a call back from the manager "sorry, nothing we can do and Bernardo doesn't work here anymore'! Wow. Great customer service verizon store. I suggest going to a real Verizon store and not a independent store. These people are full of sh** and don't stand my anything. I will continue to fight to get my money back. Liars. John Rogerson, you are a liar and when I asked to speak to yoir manager..... crickets !

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    Verizon Authorized Retailer - Wireless Zone
    Verizon Authorized Retailer - Wireless Zone
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    AT&T Store - mobilephones - Updated May 2026

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