I don't understand the negative reviews talking about rude staff. In the 1 and a half years I've…read morebeen going there I have never experienced anything other than utmost professionalism and good service. Sure, the selection sometimes is a bit lacking, and the prices aren't cheap, but the products are good and they have regular sales.

Staff is ok but the dispensary NEVER has anything and this just started when recreat was approved…read moreby the State of CT (January 2023) you pay your doctor (at least I do $150 and what does that do?? I can count on 1 hand how many times they've had the products I've been getting for years the dispensaries and the State of CT are ripping the patients off that's why they (that State of Ct) didn't charge the $100 this year cause they seen the bogus shit coming!!! i can't give them a star not even a half one!!!!!! The only reason I'm giving one is because you can't submit reviews unless you do

First time here and had a great experience! Everyone was very friendly and helpful. Clean and well…read morestocked establishment, service was quick and easy. Also, I called in advance with a question and they picked up promptly. Thanks guys!

I have been using Truelieve in Bristol for many years. They are People serving our community…read more They offer me a clean, professional store for me to get what what I want quickly. Never once, had any negative issues. Of course I am partial to the kindness given by employees, Liz, Eric, and Ryan!

Nice staff Stocked store with all things weed…read more Thin on Indica selection in the 30 thc percentals.

I went to the INSA in Springfield,Mass and they are the bomb.I am dealing with mental illness right…read morenow and don't have insurance and my partner brings me here to get my medication.The doctors I call them where Chantel cash register, Dr.Javier that helped me choose the Standard Farms brand highly recommend. Effective for my back pain from a spine surgery in November and dealing with mental health issues because of the loss of my job and other things that compounded in my life.But it all started with losing my job at 1-800 got junk.I got hurt lifting a 8 man or 6 man hot tub.I didn't want to do the job didn't have the correct tools plus the customer didn't want the hot tub cut up in her well kept yard.After negotiations with my operation manager at the time they locked the job in for $800. I've been here ever since.I use it crushed a few things in my back.I didn't know what to do but the hot tub got removed.However I haven't been the same since.I have been depressed ever since.I pay child support for a child in Florida and helped to provide in the house I live in now.I lost it all that day well I struggled to work because of the pain and depression but what does a man do suck it up a do what you have to do.Thank my higher power for my partner she is a great person single mom, works full time.And helps me with my day to day tasks and helps me deal with my anxiety and depression and all the other issues by being understanding and unselfish.Thanks INSA for aiding me in another well mental health session.Thanks for the Springfield,Mass employee that are well trained or just understanding people can't find that to much...

Great customer service!! Took time to help me with my card. Always very nice. Easy in and out.read more

I'm a disabled senior citizen a new medical marijuana patient in Connecticut…read more My social security check is small so I called curleaf in Manchester to ask some questions,I live in East Hartford. The phone prompt asked me if I would like English or Spanish. So I pushed for English it put me into the queue. The Rep answerd me which location I was looking for ? So I said Manchester Connecticut. The Rep must have been in an Asian country the Rep had a very heavy Indian accent I could barely understand anything he was telling me. Looking for what benefits were available to me it was frustrating to comprehend what the benefits were. Over and over I had to ask for clarification. So I ended the call and called Fine Fettle in Newington and received a totally different experience. Fine Fettle staff answered all my questions and I spoke to someone that was actually in the store. The benefits were much better. As a consumer I can spend my money where I choose so I choose Fine Fettle. Sorry Curaleaf but you folks need to get your customer service fixed. The Rep from Curaleaf was obviously reading from a script and I'm not sure he even understood what he was reading. The delivery from Curaleaf is $150.00 minimum Fine Fettle $100.00 10% discount for seniors and low income the discount would be 15% non stackable. When you have a potential customer who is a senior in a wheelchair looking for answers outsourcing your calls out to an Rep who is extremely difficult to understand just doesn't work. Hopefully this will hit home and they fix this frustrating issue.

The people have always been friendly and helpful, but it wasnt long when I realized it was…read moredifficult to continue with the same mix of something you liked, but was never the same. Recently, at a sale event, I went to get more and when I got home I realized what had always been 20 count of gummies were now 10. They are slit in half and talk may be its the same but I'm not buying into that. I'm insulted that it wasn't even communicated to me when they had reason to have knowledge that this was a change that a customer might want to ask some questions about. I'm going to try elsewhere and be more observant.

prices are in line with CT retail establishments. staff is always friendly, kind, and helpful…read more store is always immaculate. sometimes staffing is light, which can lead to wait times, but you get that everywhere these days. overall they're my number one dispo.

Very impressive knowledgeable staff offering great products!!!…read moreAsk about their customer loyalty program to obtain future discounts!

The staff is friendly, and the hours have recently been extended to be more convenient for their…read morecustomers. Fun fact: It was the first Hybrid (Medical and Recreational) Cannabis Dispensary Facility to open in Litchfield County. Located directly off Route 8, they have a consistent inventory, and loyalty program for discounts and perks. I find their commitment to the community through giving back an excellent incentive to use this spot for my go-to recreational cannabis needs. For instance, at the moment they have a perishable food donation drive for the Thanksgiving holiday. They match donations and offer their customers a discount for participating. A win/win for everyone. I recommend checking it out if you are in the area and signing up for the rewards program.

This place is a complete joke! They are selling moldy snake oil cannabis products to the public…read morehere in Connecticut! The funny thing everyone that works here acts and pretends like they know something about good quality cannabis but they really know diddili squat. The majority of the staff don't even smoke including the managers and then they proceed to tell people how good or bad products are! The older lady manager and young female brunette managers are rude and mean to customers and think they know everything but really they are misinformed and dumb. This business is made up of crooks from the crook owner to the management and lackluster staff..Complete joke of a business like almost all legal Connecticut dispensaries! Save your money people! Don't buy all the trash products they carry here! Grow your own or travel to a nearby state because Connecticut is a joke and the crooks at Venu in Middletown proves that!

Everyone there is so personable and helpful! And they have a drive-thru to boot!! What could be…read morebetter?

Although we didn't need any help the two guys working were quite helpful to those who needed it…read more They walked around and showed customers what they were looking for and offered up their knowledge when asked. They had just about everything we were looking for but not only that rink had options. Not just one brand but several so we could do side by side comparisons of what was in their products. Place was clean, bright and everything was relatively easy to find. They have a major sale going on at the moment so some of the shelves were a bit bare but they had what we needed so we left happy. Join the rewards program, it's free and we already have cash waiting for us next visit.

Such a nice experience! I was greeted as soon as I opened the door and helped right away!Visited…read moretwice last week and both times the employees were very friendly and helpful!Store was very clean and well stocked.