This place has bud tenders that actually know their products. That's pretty rare. This place is a…read moreregular stop when I travel up north.

Incredible people that are pioneering what it means to support your community in an authentic way…read morethrough the arts and cannabis. If you're looking to buy local, come here first. They host events throughout the year and are extremely friendly!

Absolutely amazing The entire Budtending staff go Way out…read moreof their way to help so very polite and knowledgeable. Being disabled and a medical patient at 69 yrs I appreciate the selection and prices and points Incredible delivery free but as any other delivery I tip. As a baby boomer back in my day things have changed for the best. One last thing the store manager her name is Sabrina and she's the best! the right person for the job. Thank you all my friends at Fine Fettle in Newington with top notch customer service. Pat M.

Very poor selection of high potency flower products in the 1/2 to 1 ounce range…read more They have a wide selection if you are only interested in small amounts (3.5 or 7 grams) but that is to encourage you to spend more money. I usually try fine fettle first , then I shop around after they disappoint me

I need a gummy to recover from this shopping experience…read more I found the one person in the store who couldn't answer a single question. I was so excited to come here, as these are my favorite gummies. Even though I live in NYC where there are plenty of dispensaries, I always ask my cousin to make an Insa run for me and meet me at the family function when I need to stock up. The shopping experience could not have been a bigger disappointment and I left incredibly stressed. I was asking about other flavors of gummies I haven't tried yet. I asked what the difference was in composition. The store clerk told me they were all different flavors. I said I understand that and asked about composition again. Then said they're all the same because they're 5mg. I couldn't believe I had to hold his hand through this entire interaction and get more specific. So I asked about to THC/CBD ratio and TAC. Then I asked another question that he couldn't answer and quickly realized I should stop and get in line and GTFO of there. Then when he was ringing me up, he told me there was a buy one get one free sale, which is not how the products were rung up. After about 5 excruciating minutes of back and forth, the kind gentleman next to him at the register finally leaned in and told me the BOGO deal is only good for one product. I asked why the clerk didn't tell me that in the first place and he said he didn't know, then the clerk next to him showed him a laminated sign attached to the register that clearly stated the BOGO deal terms and restrictions. This guy couldn't answer product questions and couldn't explain the price of things, so basically he's just a warm body collecting a paycheck. I'll probably be back because I love the gummies, but I'll avoid him next time.

This Insa is our fav we drive up from CT - even though there are Insa's in CT none compare to the…read moreselection here in Springfield. The Betty's Eddies are delightful. The service is friendly & efficient, sometimes they even have samples.

Higher Profile has multiple locations. This new one that just opened, is Canton, CT's first…read morecannabis dispensary. They sell various cannabis products; from flowers, pre-rolls, edibles, vapes, topicals, tinctures, CBD, concentrates, and accessories. There were a wide variety of brands and selections. There is a small parking lot and the building used to be a bank. The place was spacious, clean, and organized. When I first walked in, there was a person at the counter who checked ID's. There were seats and a kiosk in a waiting area; you can order on the kiosk and then wait there. Once the items are ready, you're called into the next room to meet the budtender. They check your ID again and then you checkout with them. If you use a debit card, there will be a $4 charge; it's best to use cash or Dutchiepay which links to your bank account and there is no fee; they also accept Google pay and Apple pay. You can also pre-order on their website and pick-up. The people that worked there were friendly and knowledgeable. Check out their website for sales and coupons; currently new customers get discounts. Since this type of establishment is still new to the state of CT, the prices are higher compared to nearby states; this is beyond their control though, so I can't fault them for that. Overall, experience was 5 stars.

Good deals and very friendly service, and the drive thru is a huge plus as well! Would recommend.read more

The people have always been friendly and helpful, but it wasnt long when I realized it was…read moredifficult to continue with the same mix of something you liked, but was never the same. Recently, at a sale event, I went to get more and when I got home I realized what had always been 20 count of gummies were now 10. They are slit in half and talk may be its the same but I'm not buying into that. I'm insulted that it wasn't even communicated to me when they had reason to have knowledge that this was a change that a customer might want to ask some questions about. I'm going to try elsewhere and be more observant.

prices are in line with CT retail establishments. staff is always friendly, kind, and helpful…read more store is always immaculate. sometimes staffing is light, which can lead to wait times, but you get that everywhere these days. overall they're my number one dispo.

Horrible customer service. Placed an order online, got an…read moreemail and text confirmation that my order was accepted and ready for pick up. I arrived within 40mins of receiving these messages only to be told they don't have what I ordered. Confused I showed the employee my email and text confirmation, he proceeded to say yes we got your online order we just don't have those products in stock. He tried to sell me something else. I left without purchasing anything. There are several other options in the area. Highly recommend staying away from here and head elsewhere.

We just drove from downstate New York and most of the shelves were empty, told us to come back…read moretomorrow. I'll call next time as they didn't have the gummies we normally get. Very disappointing

First time at any dispensary and was welcomed right away. Informative and very helpful for my need.read more

I've ordered delivery from Fine Fettle on occasion and every transaction was a perfect one. On time…read moreand courteous. The products, I mainly purchased different flower varieties but did get a gummy once. While not being the most potent flower I've ever had I've not had a bad experience. The other day I decided to visit the place and see what was going on. Wanted to pickup a couple things anyway. Very clean on the inside. I interacted with I think 3 or 4 people. Being my first time there or to any dispensary so I wasn't sure where to go exactly and they were awesome! Sadly, weed in CT isn't worth the cost recreationally speaking anyway. I'll still give Fine Fettle a visit every now and again.

I don't understand the negative reviews talking about rude staff. In the 1 and a half years I've…read morebeen going there I have never experienced anything other than utmost professionalism and good service. Sure, the selection sometimes is a bit lacking, and the prices aren't cheap, but the products are good and they have regular sales.

Staff is ok but the dispensary NEVER has anything and this just started when recreat was approved…read moreby the State of CT (January 2023) you pay your doctor (at least I do $150 and what does that do?? I can count on 1 hand how many times they've had the products I've been getting for years the dispensaries and the State of CT are ripping the patients off that's why they (that State of Ct) didn't charge the $100 this year cause they seen the bogus shit coming!!! i can't give them a star not even a half one!!!!!! The only reason I'm giving one is because you can't submit reviews unless you do