Horrible customer service. Placed an order online, got an…read moreemail and text confirmation that my order was accepted and ready for pick up. I arrived within 40mins of receiving these messages only to be told they don't have what I ordered. Confused I showed the employee my email and text confirmation, he proceeded to say yes we got your online order we just don't have those products in stock. He tried to sell me something else. I left without purchasing anything. There are several other options in the area. Highly recommend staying away from here and head elsewhere.

We just drove from downstate New York and most of the shelves were empty, told us to come back…read moretomorrow. I'll call next time as they didn't have the gummies we normally get. Very disappointing

Great selection of products. Friendly and helpful service. The parking lot is a little challenging…read morebut other than that, great place.

SENIORS BEWARE! The Great Barrington Dispensary preys on…read moresenior citizens. They're charging for individual eigths when they have larger quantity bags in stock. It increases the price substantially and they dont mention that they're doing it. $60 quarters turn into $40 eighths. Thats an extra $80 per ounce of the same cannabis. They just took my mother for an extra $120 one ounce. She's 75 years old and was mislead and preyed upon. I have witnessed it happen here before and it has happened to me personally twice. I know enough to say something when they did it to me and they corrected it both times (or didn't get away with it). When they see a senior citizen they know they'll get away with it. I will NEVER return to this place. Shop elsewhere, there are plenty of options out there.

Highly recommended establishment for cannabis consumers. The sales floor is open and minimalist,…read morewith carefully curated products displayed behind glass along the walls, almost like a museum. The "less is more" approach creates a clean and elevated atmosphere. Service felt high-end as well. The woman who helped me was knowledgeable about the different strains and their effects, and her recommendation exceeded my expectations! $$: Prices are fair. Quality superior.

First class dispensary with a wide selection. The staff was very pleasant and helpful. Highly…read morerecommend.

Good products good pricing! Never a wait to grab my order. Fast and friendly service!read more

ok let's be honest for a second... I buy an ounce a week,…read morebut lately, theory has been selling me moldy weed. the first ounce that was moldy was clearly moldy; received headache, couched abnormally, and smelled off. I reported directly to theory, thinking hey, maybe theyll appreciate me doing a direct feedback thing, and not leaving a review. did they? not at all... the Gus guy practically laughed at me, gave me all kinds of reasoning as to why they weren't responsible. well, I kept going back because the pricing is decent and it's nearby to my weekend place. I got another moldy ounce today. theory branded weed too, what a joke. not going to reach out just going to leave reviews now. theory, check your moldy pot you've had on the shelf since April. clowns

I've gone to Temescal Wellness for over a year now and they're always so kind and professional…read more Even when inevitable technical malfunctions happen with their systems due to internet issues they still deliver A+ customer service. I have never had a bad experience shopping here. I will always continue to choose Temescal for my business. I highly recommend going to this business. Megan was very kind and helpful when helping me fulfill my order.

Went in around 9:15AM Sunday morning on April 6th 2025. Tried using the first menu tablet but it…read morewas lagging and auto correcting the brand name I was searching for to something else. Tried another tablet and it did the same thing. Eventually an older, bearded man comes up to me and instructs me on "how to use it". I let him know I just want to search all "Happy Valley" brand products in the search bar. He insists that the correct way to do it is to sort by "category" then select the brand from the side menu.. Yeah that is one way to do it- a less efficient way than just clicking the search bar and typing exactly what I am searching for. I politely, and in just an informative FYI kind of way, tried to let him know that almost every dispensary tablet menu and website menu I've used has an easy to use search function and that is a bit of a more efficient way to do it. I also politely let him know there is a way to turn off the "auto correct" typing function within the tablets settings. Was just trying to impart some friendly information.. but this guy immediately becomes defensive and snarls at me, "Well actually in MY SIX YEARS of experience in this business, it doesn't work like that!" So what he's saying is that in his six years of experience in this business he has never encountered a digital menu with a functioning search bar ? Lol ok. I kind of just laughed it off and said "Ha alright buddy". Then he storms away from me and a younger woman takes his place. She was much friendlier. Honestly, I was so taken aback. I was just trying to impart some friendly advice as someone who is somewhat tech savvy and has been dealing with iPads and tablets for a lot longer than the six years that this "gentleman" has been fumbling with them in the cannabis business. Anyway, I bought two Happy Valley Super Lemon Haze Live Resin carts. Good price but they were very dated, nearly a year old and the oil has begun to oxidize and turn dark. Based on the quality of these carts, the rest of their product selection and the incredibly rude and ignorant older man that was working there Sunday morning, April 6th- I would not return or recommend this spot. To the owner, FYI, if you happen to care at all, a working search bar on your in store tablets is kind of a must. And make sure the "auto correct" feature on each tablets individual settings is turned off. And tell grumpy Gus maybe he needs to sample some of the wares, calm down and not get agitated when a customer gives him some friendly advice.

Misleading thc percentages. Many extracts are THCa extracts and they still list a high thc level…read morewhen its actually high in thca which has no psychological effect. Be careful out theyre they are definitely mislabeling. The pass has the same oil from the same companies, just labeled correctly. Prices were fair.

I use to love when it was bloom brothers and had great prices and good selection. Hate to see that…read moreall change and prices going up for products that been out for years.

Local outfit with real people--way friendly than the corporate types at Clear Skies down the road,…read moreand cheaper too.

The service here is excellent. Knowledgeable staff that very helpful. I had an issue with gummies…read morethat I've been purchasing for over a year. The manufacturer obviously had a problem with a certain lot. They were stuck together and near impossible to separate. Silver T were very accommodating in replacing them. The price is a little higher than where I purchased the same product but the convenience and service make it worth it.

5 star service from beginning to end! Thank you for my swag…read morebag & thank you for the excellent service K & C. Till next time!

From the owner: Discover Pineapple Express, LLC, your trusted local cannabis store in the US. We offer high-quality…read morecannabis products carefully selected to meet your needs. Visit our website to explore an extensive range of top-grade products tailored just for you. After ordering, your product is delivered straight to your door.

I thought I found a great new dispensary. I was WRONG! The owner treats staff like garbage right in…read morefront of customers and does the same to you if you have an issue. Does not allow you to speak and argues with you all sales are final even if your product was never used due to not working! Owner just kept saying he has best prices...I could care less to me, great customer service and respect are way more import to me than saving a few dollars!! NEVER AGAIN. I cannot imagine anyone had a good experience here. The few positive reviews I have no clue if they are staff or something but, wow, terrible.

2nd time coming today and the boss is very rude ! like he didn't get enough . ALSO THE WEED IS…read moreHORRIBLE, seeds and smells like pure grass