I usually HATEEE appointments like this... anything to do with technology, internet, phone service,…read moreetc. is not my business but my husband and I had just moved to Corvallis and needed internet set up. Circumstances meant we had to bring our 1.5 year old along. We got to visit with Alexus H. at this location and had one of the BEST appointments I have ever had setting up any kind of service like this. She visited with my son and helped him feel comfortable, wasn't phased by his restlessness and made us feel so welcomed and got us everything we needed! Amazing customer service! Would love to see her in more customer facing roles, she is absolutely an asset to this location.

Hate to come to this. Beware* Passive aggressive management…read morewith no solution insight. Been a 2 year loyal customer? They will gladly remind u what that means as you walk thourgh the door disappointed Verbally accosted. (Store is indeed od restructure) #xfinity ​ you have lost my business.

They came to my house to set up my internet but in the process they did something to my landline…read morephone service. No phone for a week. I waited 3 different days for the tech. Nobody ever showed up. Called them 3 times. The last person told me that my order got jammed& stuck in the system. So I will be waiting again tomorrow for the tech to show. Very frustrating. I have things to do & you can't leave the house. This is giving me an upset stomach.

Scammers. Horrific worst awful service help. Tech's no show or don't fix anything & so you have to…read morego through the hell of calling again. Billing tries to scam you. Lies about what bill will be. 3 months trying to get phone service just to cancel after so much time & frusteration, & then they had the nerveee to still charge me!?! Girl YOU NEVER SUPPLIED THE PHONE SERVICE?? NIGHTMARE NIGHTMARE NIGHTMARE NIGHTMARE NIGHTMARE NIGHTMARE NIGHTMARE NIGHTMARE NIGHTMARE !!! .

Peak Internet is a great web host provider. They are extremely responsive and conscientious. They…read moregive you the local, personal touch that is lacking in most hosting providers. Plus, they are reasonable cost-wise and reliable! My company, ProWorks, uses Peak and recommend them to our clients.

Very happy with the service they have provided. Super customer friendly. We were very happy to be…read moreable to get 20mbps out in Alpine. They just added internet TV and that will save us 100.00 a month from satellite TV. Rarely do we have a slow down or lagging and if we do it resolves fairly quickly.

Jimmy went over and above. He is quick, friendly, and knows what he is doing. He made sure that i…read moreknew how to use their system and app.

Sean came out to our business location in Sweet Home OR and was able to fix our internet connection…read morefor higher speeds and our Wi-Fi connection to work throughout the older building we are in (with many concreate walls sometimes the internet connection can be spotty). Now everything is running smoothly. He was very helpful professional and kind. Highly recommend!

This place SUCKS!!! I had a guy show up at my door saying that he needs to do a few things with…read morewith my antenna and it wouldn't effect me... Shortly after I got a notice saying if I didn't pay for this upgrade they were going to shut off service (even though I never asked or scheduled for them to come). That being said after arguing and them and them pretty much shrugging shoulders saying "Oh well" I paid the bill..Since then service has been WORSE than ever!!!! AGAIN THIS PLACE SUCKS...Unfortunately this is my only option for internet where I live :( But that being said there is rumor of a different provender coming soon, which is exciting because this place will lose A LOT of business and that makes me happy because they are crappy!!!

DO NOT GO HERE IF YOU HAVE ANY KNOWLEDGE OF COMPUTERS!!! I took a computer in because it wasn't…read morebooting properly. Turns out that I had a couple bent CPU pins(makes sense). I expressed that I didn't want my computer to stay in office over night (they didn't listen and kept it there anyway). When they called me back in the morning(before their tech was in) I had told them "I want to come pick up my computer, but I'm not free until 11 or 12". An hour later I got another call with them saying "we bent 2 pins back but we broke one of them off". Not only did they continue to work on my computer AFTER I had asked TWICE to come pick it up, they broke a $300 CPU and Charged me $45 for their time!!! They refused to work with me to find a solution and now i'm out $345.

They blocked our driveway while working on a neighbor's internet. there was space at our neighbor's…read morehome to park so this didn't make sense. My grandma called Pioneer Connect to ask them to move their equipment. Their supervisor was rude and extremely disrespectful to this old woman trying to leave her house. She then went out to solve the problem with the employees and they were also extremely disrespectful. She asked both the supervisor and the employees if they could please leave notice or knock before blocking the driveway and they stated that she was the one responsible for communicating with them. What's the deal?

Awesome service from Staven! He quickly did some trouble shooting and identified the problem…read more Things were fixed and running super fast!

I am very happy with the Heins Communications team. A few years ago they installed a phone system…read moreat my office. They were in and out much quicker than I imagined and when I had follow up questions weeks even months later they were quick to reply and solve all issues. Excellent service! Last summer they wired my home for a security camera and again I was impressed with their efficiency and their attention to detail. Rich, Phyllis, and the team do excellent work and care about the customers. I can highly recommend them for phones as well as security camera systems. Quality people.

From the owner: Business telephone & voice mail systems…read more Heins Communications, Inc. Phone System Consultants The Best Systems on the Market, Experienced Personnel, Extensive Training and Service Click here for our Communications Systems Our goal at Heins Communications is to provide quality installation and service on custom voice and data communications systems, and to back those systems with outstanding customer support. Rich Heins installed his first system in 1987 and from there, Heins Communications has installed hundreds of systems throughout Oregon and Southwest Washington. With a system installed and serviced by Heins Communications, you receive: Timely installations Quality equipment Experienced personnel Extensive training Extended service We'll help you choose the Best Communications System for your Needs: Determining the best communications system for your company's need can be a daunting task. With over 20 years in the Phone System Consulting and installation business you can trust Heins Communications, Inc. to help you select the perfect system for your needs, create the platform, the infrastructure your new system needs to perform quickly and reliably, and then support your new system with top-notch service and training to ensure a long, trouble-free, hassle free life from your new system. All this is backed by our Quality Assurance. If you work with Heins Communications, Inc...

The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

From the owner: We offer internet services where others say NO! I have 6 different internet options available for…read morethe best Internet experience possible! I strive to provide service where others can't! I'm always adding more options so check back often.. i now have a streaming option with all movies and TV channels with Monthly cost at $15 a month! And wifi can be included with it for additional cost!

I will admit, it's been a while since I've been into this store, but I've had good experiences in…read morehere. I'm surprised to read all the negative review about this store. I called this store when the Eugene store was out of the iPhone I wanted. They had like a thousand of them in stock. In fact, I specifically said I'm driving up from Eugene to buy it, so do you need to hold one back? Nope, they had plenty, and he quoted me the exact number to reassure me. Perfect. I walked into the store and was immediately greeted. Thank god it wasn't by some idiot with an iPad to make me sign in and wait for an hour. It was by a real salesman. I said I had called earlier, so I know you have what I want in stock, and here's exactly what it is. Off he goes to the stock room. Three minutes later, I had my phone, and he started the process of setting it up. As he was doing that, he started talking about cases and screen protectors and such. Typical up selling, but he wasn't pushy, nor did he bring out a pile of crap to drop in front of me like they do at the Eugene store. He did have a couple recommendations, took one out of the box, another he had on his own phone, so he let me touch and feel it too. I like when they are willing to give recommendations as well as letting you touch and feel what you're buying without being pushy or obnoxious. I was able to find what would work for me and do well, versus buying what was the prettiest one in the store. There's a huge difference between what's ascetically pleasing and what's functional. So I wanted what was functional and then pick out the color from there. Not rocket science, just good customer service. This guy put the screen protector on as well. If I'm buying it, they can apply it. I always screw it up and they are pros. So I'm kind of pushy there. You want to sell it, you put it on. This guy was more than willing to accommodate my request. He also explained how my bill would change. I already knew this, given I had researched it online and talked to a customer service agent. But he was willing to go over it with me again if I wanted, or just shut up and sell me my phone. I like that choice, and I'm sure he appreciated me being an informed customer as well. I was literally in and out of this store within 30 minutes, and no wait time. It was the easiest phone buying experience I've ever had. I wish all stores were this great. I am definitely a fan! I rarely go into an actual Verizon store anymore, as I just try to avoid it, but if the Eugene store doesn't have what you want, I would recommend giving this store a call or visit.

The worst! Made an appt at 5pm and the employeecame to help us, told us he would be right-back,…read morewent to the back room and never came back out, after 30 more mins of waiting he left out the front door. Waited another 54mins for another guy who was rude too!!!

These people cheated me out of hundreds of dollars. I switched service to AT&T, traded in a phone…read more Phone & wireless internet service was supposed to total $105 per month; they wouldn't give me any plans etc in writing the day I switched. Just got my first bill 3 weeks later for $269.21. I'm furious. Will be reporting this to BBB and OR DOJ Consumer Protection.

Wes was great! He was very professional and knowledgeable! He made upgrading to a newer phone so…read moreeasy.