I would like to add a 0 instead of a 1. My husband passed away unexpectedly and I tried to cancel…read morethe cable and internet. I can not afford it on my salary alone. They would not let me cancel it!!! They kept wNting to take to him. I explained that he passed away ND then they wanted to have a copy of the death certificate and I had to fill out a form online. Which I did. Still won't turn it off. I guess the only way to get your service shut off is to just not pay the bill.

I went to local spectrum to see if I could get internet…read moreclint and jack were the two guys who helped me get my service to where I could afford it they were awesome in every way and went above and beyond of what was expected of them I just wanted to share my experience about these two guys they are the best in the business and if you need help they are on it immediately I highly recommend seeing these guys they rock and get a 5 star rating on my side of things all day long!

We left Frontier for Arx so damn near anything was better. At first it was like a dream come true,…read morebut over the last couple of months the honeymoon is over. Connection to the internet had become sketchy and not reliable. I don't know what's going on there but it's becoming an issue that needs dealt with. I hate that this is happening because the people are so nice but, you kinda want what you pay for.

Internet went down they came to fix it and accidentally disconnected our home phone over a week…read morelater and still no home phone

If I could give a negative Star review I most certainly would. This is by far the worst service…read moreprovider you could possibly find. You pay for "high speed" internet and can only get 10mb service, that's hardly high speed. Not to mention it disconnects every 20 minutes or so, but when you call support they tell you everything is good on their end. Clearly it is not, considering this happens to every device in the house when it happens. Unfortunately it is the only provider in our area. If you have other options in yours you should go with options other than this. 100% complete garbage. You would think they would care about a customer that has been with them for 20+ years.

Armstrong technicians are the best but the cable service itself is going down hill fast with this…read more(TEVO) box,,In the couple months I've had it has been nothing but trouble..It's obvious that it was put in people's home's before they had all the problems worked out. The Chanel guide doesn't work right,the recording of shows is not working right. Says it recorded a show but will not let you play it back . For a week now the picture keeps freezing up..They say their working but your still paying for something that doesn't work.

I have to say I'm very impressed with Armstrong. Since I've been here (2 years). I haven't had a…read moresingle service outage, no equipment failures and have received faster internet download speeds then what was promised to me. 5/5 stars. The only way they could be better is when they get fiber optic internet.​

As for Comcast/Xfinity overall... their customer service is probably the worst I have ever…read moreexperienced outside of the companies that out-source their customer service to India. I feel reasonably sure that I am not the only one that has experienced their hoo-doo. It is a constant battle to understand their "Channel Line-Up" sheets for your particular locale (all 6 pages in my locale) in combination with their "Services and Pricing" list (all four sheets for my locale). You need a WWII Navaho Code Talker to even start to interpret this pile of mumbo-jumbo... which means you're out of luck because I believe most, if not all, of them have passed. Chester Nez, the last known of the original Code Talkers, passed away June 4th, 2014. In my area we are severely limited as to the choices available for TV & Internet services and for what reason I do not know. Brings back memories of why Ma-Bell was blown apart in 1982 for Anti-trust violations by monopolizing their area of service. Where are the Feds when you need them? We have "ONE" choice in cable TV & internet... isn't that considered monopolizing any longer? Sad state of affairs in my opinion and yet we allow them to get away with this travesty.