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    Big Sandy Superstore

    3.2 (35 reviews)
    Open 10:00 am - 8:00 pm

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    6 months ago

    I had to exchange a chair that was slightly damaged. Their customer service was top notch and the delivers guys were so kind!

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    11 months ago

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    1 year ago

    Purchased an LG washer and dryer on March 24th. My salesman was Joe Hale. He was very helpful and polite. Would do business again.

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

    Delivery service was great. I got a great deal with plenty of in stock washer/dryer combos to choose from.

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

    ( They resolved my issue after I got the regional manager involved. The store manager was no help at all except for being rude)

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

    These people helped me a lot during my search very friendly and I even recommended my mother Best store ever in Ashland

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    4 years ago

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    5 years ago

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    5 years ago

    Business owner information

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    Olivia R.

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    5 years ago

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    Olivia R.

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    4 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    Ask the Community - Big Sandy Superstore

    Review Highlights - Big Sandy Superstore

    They reached out to me several times to confirm my delivery date and kept me updated as to the estimated delivery time.

    Mentioned in 2 reviews

    Read more highlights

    Wonkeeland Appliance Repair

    Wonkeeland Appliance Repair

    1.0(2 reviews)
    7.9 mi

    Requested repair of the ice maker for my LG refrigerator. Repairman came to my house on December…read more30, 2024. Said I needed a solenoid replaced and told me how much it would cost and that I could pay half the cost today and the other half upon completion. Said he would have to order the part and would return the following week to replace it. Have not been able to contact him since then. Sent text messages, made phone calls and left messages, drove to the address on the website and found a vacant house. Out $135 with no hope of getting a response or refund.

    Requested washer repair due to leak. Requested expedited service. Took weeks to get back to me…read moreafter I paid, requiring me to follow-up multiple times. Advised part was delayed by FedEx. After returning, and delaying by an additional day, advised he could not complete the job because he would have to unstack the dryer to access the washer. Did not even try. Did not want to complete job even when I offered to have staff help take down or scoot the stack out for access. The online videos for the unit show it does not need to be unstacked to fix the boot but even if it did... he should have known that when he assessed the repair weeks ago and required payment up front. Another concern with this company is he wanted full payment up front. Most companies collect only partial until after the repair is complete. Overall, he should have shown up with help to do the job or asked me to have it unstacked when he arrived. Instead, he immediately said he would issue a refund. I don't normally leave reviews, but I had to let others know how unpleasant this experience was! We can provide copies of documentation should anyone need it!

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    Wonkeeland Appliance Repair
    Wonkeeland Appliance Repair
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    Big Sandy Superstore - furniture - Updated May 2026

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