Stay Away!!!!!!!!!!! LIES LIES LIES From the first day, it's…read morebeen a lie, and another lie then another lie. I agreed to the sale in the middle of May 2025. Saturday was the installation day 8-11, showed up at 1pm. He didn't have all the correct tools to finish the job and said he'd be back on Thursday. No show, finally came on Saturday but the Garage Camera was never installed properly. It hasn't worked ever! I contacted my salesman Don Williams who told me to contact him and not Vivint. I did and have been lied to since. He said they would be back and has never been back. He originally stated I had 30 days to decide if we were happy or not and we could cancel. I contacted him to cancel but he ghosted me. Customer service lied as well. I tried to cancel but they said that we should allow them to make it right. The agreement was Saturday June 21 at 8-11. They never showed or called. I called them today on Monday, June 23 to be told I cannot cancel now because it's past the 30 days. More lies came because they said there's no agreement that they would come on Saturday. I was told not to cuss because I was getting more angry by the second. Now I'm stuck with a 60 month contract because of all the lies. I reminded them, it's all on a recorded line per Vivint and that I'm going to have to contact a lawyer, yet that didn't work. I'm stuck with a panel that doesn't work correctly and app that continues to crash and 1 of the 3 cameras that doesn't work at all. I also was told we'd get a sign for our yard and that never happened either. If you read this, I'd really think twice before accepting this crooked outfit unless you like getting screwed in every way possible.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

Called on the weekend was told they couldn't do anything because there van was in the shop and…read morewouldn't be available for 3 more days. Person they recommend didn't work weekends When you are needing a locksmith and not available for 3-4 days not a whole lot of good

From the owner: Welcome to Camel Technologies! Your Premere Electronic Security Dealerread more

Bobby came & did review in a prompt manner. After a Month of…read moreno call backs, no emails and even after a personal commitment to provide quote never got it or any follow up.

From the owner: We are a licensed Brinks home security dealer that provides free quotes and same day services…read more Call us today for your site evaluation and let us automate life for your home or business. Ask us about our “Best Price Guarantee”

By far the biggest rip off, the WORST customer service. Actually there is zero customer service…read more They just treat you as a consumer avoid at all costs caution caution caution stay away from this provider. Any of the other providers are better than this one. One star is overrated.

The people that work there are great Optimum got $120 payment from me thru bill pay the third they…read moredecide to take out of my savings $104 extra on the 5th which made me go in the minus it's corporate that will screw you over and leave you with $50 to live on for 3 weeks. So I cancelled auto pay they said we can't refund your money so I said send me a check then for what you owe me. Employees in Kanawa City fun to be around but have to come from a funeral dress in black go to Optinum then to the bank then back to Optinum was on the phone spent 2 hours there burning up. This was fraud and they know it....corporate.