This place is like my home, away from home! I'm always happy, and usually broke when I leave! They…read morehave some awesome deals, and Betty, could sell the horns off a bull! lol The music helps the shopping experience, and all the staff, Glen, Liza, Tawanda, and of course, Big Kahuna Betty, are all friendly, and accommodating! Matt is very blessed to have them. It's like a treasure chest in there, you never know what you'll find! My house is full of things, I bought, from furniture, to essentials! This place will not disappoint! Check it out, before you head somewhere else! You may find what you're looking for at a better price! The guys that deliver, are also friendly, and helpful! Tell Matt, Laney sent you!

The people who work here are super helpful in showing u what ur looking for. Prices were great &…read morethey have awesome sales!!

Went in to find a new washer and dryer for myself and my mom. Adam Rase was our salesman. He was…read morefriendly and knowledgeable about the products we were looking at. Not overly pushy. Quick to find answers if he didn't know instantly. Delivery dates were quick. We ordered on May 26th. Hers were in stock and delivered June 1. Mine were on order and delivered June 5. Someone called 2 days prior to confirm the delivery day was still good. The day before received a text giving me the delivery window. The morning of another text giving me the driver's name, what order I was in the delivery, and a link that I could at any time check to see how close they were and what stop they were currently on. Then received another text letting me know they were approximately 45 minutes away. The guys were there less than an hour (not sure exactly how long) for my mom's delivery. Less than 10 minutes for mine. 10/10 would recommend.

Terrible experience. Their warranties are extremely dishonest. I spent $4000 on an adjustable bed…read moreit stopped working and they would not fix it. Said the motor was not covered. If the motor doesn't work it's just a $1000 bed. I just bought a chair the only opens with a motor. I thought it was warntied for 10 years but found out the chair is warntied for 10 years but the motor only 5. If the recliner breaks while the recliner is partially opening after 5 years they will not fix it. It then becomes a permanent broken chair. They also say the company doesn't care or produce fixable parts 5 or so years after you buy the item. Ridiculous. How is that our problem. Sell something be honest. Ridiculous. Now the chair is going to be returned as after 5 years my 10 year warntiy is useless as it was for my bed I got to help keeping me from dying of esophageal cancer the whole point of getting the bed to elevate when I sleep. Ridiculous.

If I could leave a comment with out stars I would. BUYER BEWARE Horrible treatment and does not…read moreserve anyone other than himself. Purchased a reclining chair last week. When I reclined back the chair reclined straight to the floor. I called the store to have it exchanged, where I was met by a very rude man stating I can not return it or exchange the chair. Not only did he immediately decline the return, he used vulgar language and even stated i must have COVID. The COVID comment was random and unrelated to the current conversation. A nearly $900 chair can not be exchanged after a week! Not only is there zero customer service but I believe it is theft and elder abuse.

The staff here is super friendly and helpful! I was originally in the market for super-super cheap…read morefurniture, but didn't find anything I wanted to spend money on. Since I was already there, I figured getting some dressier clothes would be a good idea because it's pretty much frowned upon from here on out for me to be live in yoga pants and t-shirts (sigh). Yellow-tag items happened to be 50% off on the day that I went, so this is the story of how I just about quadrupled my "professional clothing" wardrobe for $21.13! -Express pencil skirt -Express jeans -Ann Taylor Loft dress pants -super comfy Old Navy cargo pants (because the only pants I own = jeans, yoga pants, sweats. har har) -2 dress shirts (button-downs) -1 dressy shirt

It's funny to find Walmart items with the claim tickets attached for more money than they were at…read moreWalmart. I think Goodwill has become very greedy in their pricing. Guess they forgot that they are a thrift store.

The service at store was excellent. Joe was very helpful and knowledgeable about items available…read more The sale transaction was easy-peasy. However, delivery was an issue. I had a doctor appointment the morning of our scheduled delivery. My husband was home to accept delivery of our laundry set. Unfortunately, he didn't notice the washer and dryer was not the matching set we purchased. When I arrived home, I noticed the issue right away and a phone call was made to BIG Sandy to inform of the error. Delivery of the correct washer was scheduled the following day. Since I had already planned an out of town trip for this day, I have not had the opportunity to try out the new washer/dryer. Since I left a short time after delivery, I am afraid I am unable to comment on the use of the laundry set at this time. With the rising cost of prices as of late, I suppose the price of the set was within reason.

I had to exchange a chair that was slightly damaged. Their customer service was top notch and the…read moredelivers guys were so kind!

I think it is important to support local businesses. This one used to be a good place to do…read morebusiness. A year ago I would have given it 5 stars. Not any longer. The last 4 visits here have pushed me back to the big box establishments. On one visit I needed a case of caulk. The kid working tried to charge me $96. I got it at Lowe's for $34. On another I was 2nd in line at the register and the guy ahead of me decided he needed more items. He and the store employee went shopping together bringing several items to the counter one at a time while I waited and waited and waited...I placed my items on the counter with his and left. On another I only needed a junction box cover. I could find one, I also couldn't find an employee for assistance. And on the last visit, the straw that broke the camels back, I dropped off chainsaw chains to be sharpened. 9 days later, they remained untouched. I tried! They stopped trying.

Friendly local store with outstanding customer service. I searched online at other tristate stores…read moreunable to find what I needed. A simple phone call to this local business and they eased my worries! Customer service is impeccable. My go to place now for furniture needs! Highly recommend!

We wanted new flooring throughout our home. We had kitchen and both bathrooms done a couple years…read moreago and it was time to replace carpet. We had talked to village pre-covid time frame so we returned. We were sent several samples by their suppliers and our selection was non stock and had to be ordered. Was promptly scheduled for installation upon arriving at Village. The men showed up at 10am and was completed at 4:15pm. They moved the heavy furniture and repositioned it upon completion. Normally quite critical of buisnesses in the area when a customer should get what they pay for. These installers worked hard. Pulled the old carpet and pad, put down new pad and installed new carpet in 6 hours. Much praise and gratitude to these men. They do 90% of village installs. Rest assured, these guys have the skills, experience and work ethic to get your floors in new condition in no time. Wife LOVES the new carpet!!

From the owner: First quality products,installation and service.Carpet,Tile,Vinyl,Laminate Hardwood,Supplies and…read moreetc. Village Floor Covering has been family owned & operated for 30 years.Darrell and Brenda Fowler began the business in 1976 in Scottown,Ohio. The business operated in both,Scottown,Ohio and South Point,Ohio starting in 1995. Finally in Spring 2001 the business moved to one location in South Point,Ohio.