Kevin was amazing, he was patient with us & tried very hard to fix my mom's phone.... he spent…read moreabout 45 minutes trying to get it fixed, unfortunately unsuccessful. He did however give us some advice that led us to a fix

This is the one that is located in the mall. I walked in here because I knew I was out of contract…read moreand looking to upgrade my phone. What I got was a line of malarkey and a sour disposition to this particular location. If you wanted to blow me off, you could have just ignored me and I would have went away to another location. Also, thanks for trying to sell me something I did not need. Have you ever heard the customer is always right? If not, you need to get on that. That's OK though, I took my business elsewhere, where I was treated as an actual person.

Three employees, two working. Female employee talking down to elderly customer. 20 minutes and not…read moreeven a single employee at least saying hello or we will be with you in a couple of minutes. What a hole. Who's the manager?

Store was not crowded and the two sales people were each helping other customers as we walked in…read more We were able to be served in less than 5 minutes when we were approached by Trinity who helped answer all our product and billing questions very quickly. It was so nice to have a conversation with someone who could resolve our problems so quickly to our complete satisfaction. Great experience all around.

Gabe helped me out with my phone that was not charging. She was very patient with me and because of…read moreher advice, I got a new phone for the price of trying to fix my old phone. I would definitely keep coming back here for the great service that Gabe has given me as well as the rest of the staff in the past. I would highly recommend Yes Altoona Cell Phone Repair Fix and Boost Moble!

Friendly and fast service! Reasonable prices! I was grateful for their help! From the time you walk…read morein you are greeted with a smile.

My phone was acting up and I happened to be in Altoona and stopped in at the store in Logan Valley…read moreMall. The two good things about the store are that it's conveniently located and easy to find inside the mall and that's where it ends. This would be the 3rd T-Mobile store that I've ever been in and have always found the employees to be knowledgeable, efficient and friendly. There were 2 employees in there who were with customers when we got there. The employees seemed to be having difficulties with the computers, signing the people on to their new phones etc.... Not long after we got there another customer came in who got helped by the employees while we stood waiting. After about 45 minutes I asked a customer if he would look at my phone as I was sure it wasn't going to take much to get it working right, if my 15 year old grandson was there I'm sure he could have done it. While the customer was looking at my phone the one employee took did something to it that took 5 or less minutes and said "Yours is done" and nothing else. When I asked what was wrong she said "Yours is done". SO...the trip to Greensburgh or Johnstown is well worth it if you're looking for knowledgeable, efficient and friendly service. I will not be back to Altoona T-Mobile ever again.

From the owner: Visit the T-Mobile store in Altoona and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2764 West Plank Road #A31 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Was trying to use local and support my community. Don't waste your time at wireless Zone in…read moreTyrone. Poor customer service, poor quality of merchandise and lack of standing by the merchandise that they sell. I have had 2 encounters and will not be endorsing this store any longer.

I had a family member pass away. I unlocked the phone and everything. But Boost has a sim lock on…read morethe phone for no reason!! Every reason they gave me, I sent them proof of how they were wrong!! They contradict themselves in every email!! They email me that 1 thing is the problem, so I send proof. So then they email something else is the problem, so I send proof!! And now, they just keep going back and forth of those 2 problems, which I've sent proof in black and white!! And they still say I'm wrong, but they don't know why?? There customers care has hung up on me numerous times!! They are by far the most ignorant and uncaring business. I'm not looking for any special treatment because of a death. I just want to use my mother's phone!! Which I've provided numerous times of the proof they want!! Which has not been settled. And now, they are ignoring my emails!! Terrible business for people that ask for help. I recommend ANY mobile service before Boost!! Hanging up on me!! Blew my mind!!!

A Lady in the back had horrible attitude. Forced me an upcharge fee ! She needs to work on her…read morecustomer service skills

Very nice, helpful gentleman assisted me in figuring out what to do about repairing my phone. He…read moreis quite knowledgable and I would return in a second to have him work on other electronic items if needed.

The owner of this shop saved the day for our family! We had a heirloom that had recorded voices…read morefrom Christmas' past that had completely stopped working. The owner of this shop took on the challenge and was able to fix the mechanism in just one day. He was so kind and gracious and I could not recommend this shop highly enough.