Worst experience in my 68 years. After seeing plenty of advertisements on the local news my…read moregirlfriend and I decided to stop in and look for bedroom and living room furniture. We were met by a very pleasant sales person offering her assistance and drinks including alcohol. We spent at least 2 hours and with the assistant managers help (our sales person was new to the job) we purchased over $14,000.00 in Furniture with the understanding it will take 10 weeks to get the bedroom furniture. All had to be paid upfront including delivery fee. After the 10 week period was up I attempted to call on several occasions, at this point I lost count, 2 of which from Joe and Scott who thought my experience was funny and Joe's tone was harassing, attempting to escalate a tense situation. 17 weeks later and plenty of excuses still no furniture.

The people at park home were great to work with! Ordering was easy, delivery was easy, and we love…read moreour couch. It was damaged at some point during delivery and within the hour, the delivery person had already scheduled my service to fix the couch. They have been amazing and I'd order from them over and over!

Quality of product and prices you can beat! Shout out to Jim and Ameer who provide excellent…read morecustomer service! We will be back!

I just made a rocking chair purchase. I was happy with the experience. Jim the salesman was great…read more No nonsense, just very helpful.

I have mixed feelings about Levin Furniture in Altoona, PA. The store is nice, well laid out with…read morevariety of quality furniture at different price points and the staff was mostly friendly and helpful. I was helping my brother-in-law buy some new furniture. He finally settled on a nice couch and asked if the matching decorative pillows were included in the sale price? When he was told "no" he asked if they could "be thrown in" as he was buying many other items and was told "yes" they would be. This was confirmed when he was done shopping and paying cash for the total purchase including some warranties. Then it was confirmed again before he left the store. As you might expect, the furniture was delivered without the two pillows. When we called, we were told they were display pillows and not included. Yes, we knew they were display pillows but "yes" it was confirmed they would be included. Might have been able to overlook the "missing pillows" if it were not for the delivery "bait and switch" sort of. We were told Levin had free delivery, but it did not include drastically marked down or discontinued items such as the couch my brother-in-law was buying. Well, the living room side chair, bedroom dresser and bedroom nightstand were included in the purchase, but that "pesky" couch meant "no free delivery." So, the extra $250.00 for delivery (that you have to arrange yourself from a list they helpfully provide) offset any notion of savings value that day. So, you see, "yes" those two little pillows could have softened the blow a little and all by the way, when we called on Thursday about the missing pillows, we were told someone would call back by Saturday. Nope, as you might have guessed, no call back. All in all, the experience was lackluster. I mean, there are other furniture stores that are probably just as sufficient as Levin's, so there is no special reason, I feel, to shop there again in the future.

It is nice to see a long-term tenant finally pop up here. What was, to me at least, originally a…read moreWolf's Furniture ended up empty for a bit. Then in moved Love's Furniture I think. Then that didn't last and it sat empty again. Now, Levin has moved in and appears to be in it for the long haul. I like Levin as a company because they do not pull any punches. They give you a straight forward answer and are knowledgeable of their products. They don't try to push an item on you to make a bigger sale. They listen to you as a customer and advise you on what they have in stock. This was the case recently when my dad was looking for a new mattress. He went in with what he wanted in mind. We were greeted as soon as we entered the store, and asked what we were looking for. The employee, I cannot remember his name, knew exactly where to take us and knew every answer my dad had posed a question to. Ultimately my dad had to think about it. Simply because a mattress is a long-term commitment. Not one that you make lightly. Overall, a great customer service experience and would return here if I, myself, am in the market for some furniture.

Be careful in dealing with this business! We ordered a bed,…read morechairs, and bookshelves. We told two salespeople that we needed to have the delivery men move the old bed from downstairs to upstairs. When the delivery men arrived they refused to move the bed because there was nothing in their notes about moving a bed. The salespeople never bothered to write it down! So the delivery guys said it would be $60, then $30, then $80 to move the bed. As they were leaving, one of the delivery men said, "If your dog comes near me and bites me, I'm going to kick it." They did come back to finish the delivery, but the owner of the company didn't have the professionalism to call us back! They also didn't know how to set up the new bed we purchased. After spending thousands of dollars on furniture there in the past; we will be buying from another furniture store.

I love Capparella's! Staff is great, they really listen to what you need and get excited about…read moreredecorating your space. I was given so many options to find the right fit, and didn't feel pressured at all. Ask for Cindy, she's fabulous. I bought a large Stein World bookcase on casters, a beautiful Bassett console, a gorgeous Norwalk ottoman, and a colorful Turkish-style rug. The delivery guys were very professional and careful with all the items. Cindy even came with the truck to see my room and help put everything together! We were so happy with the service, quality, and prices that we went back and got a bedroom set, too. When the bed set arrived, one of the side boards had a small issue, so they replaced it with a new one right away. Really can't say enough about Capparella's!

They get commission. They tell you "you'll be taken care of" once they get your money they don't…read morecare about you & pass the buck to corporate. They use a third party to deliver. My issue was i ordered by phone after looking on line and paid for delivery. Its cheaper online. The deivery guys seemed to be in a hurry but had nothing to deliver that day. I didn't get to look the recliner over very well and felt pressured. They left after being here not even 10 min & I noticed the furniture wasn't going to match. I called instantly, they could've only been 5 Miles away, but was told they couldn't turn around. I called the store they were of no help. I had to call the main number again & they told me no refunds. They issued me a credit so I hope the chair I get matches. They're not charging me for anything extra to deliver. Prices seem reasonable. Order online and get a better deal. You can have them wait outside then refuse the order so you get a refund. Dont sign anything or be pressured. If you like it then that's great. This recliner is awesome but my experience was not. Great price too. Its ashame the altoona store lies to their customers. If you have trouble getting refunded report it to the attorney generals office. Their products aren't made in USA I was told they were and found a tag saying product of Vietnam. I called the store and got hung up on by a salesman. They are our 1st source of communication and they lie.

The couch/queen bed was holded together with staples. Broke down within a year! They send someone…read moreto fix it broke down again to the other side. I am 180lbs, my wife 140lbs....They said they can't send anymore the technician. Pay a little bit more and buy somewhere else. It's not worth it. I am including a couple pictures so you can see for yourself.

Beware when purchasing from here. I purchased a temperpedic mattress from here in December 2022…read moreand have been trying to get them to do something about holes the formed in the mattress with no wear to the outside cover. Salesman just laughs and says I dropped the ball or blames someone else. Very unprofessional.

Great stuff here, however, the price tag that even an upper middle class woman cannot afford. Who…read morebuys from here? I guess if you have a high credit card limit and max out you can loan their goods.