The office staff is incredibly friendly and Bernice was wonderful. They provide excellent care and…read morecommunication, a very welcoming atmosphere and efficient. I truly appreciate how they value my time as much as their own. Dr. Springhetti is very personable.

Such an amazing first experience! I stopped in and instantly saw a mini chalkboard "welcome" sign…read more in the lobby with my name on it, as well as the names of the other patients visiting that day. Such a sweet touch. The staff at the front desk were super friendly and I liked how they texted me the forms to fill out during the week leading up to the appointment. I therefore didn't need to arrive early, rather right at my appointment time. I had hygienist Liz and she was so friendly too. She was very informative, explaining everything she was doing and why as we went through the appointment. I had put in the form that I was potentially interested in whitening, so she shared all the information with me (you can do it at home or in office). They also had a welcome package and folder for me with a free toothbrush kit. When I left, everyone told me to say hi to my husband who'd just been in the week before. I was so surprised that they remembered his name and cared enough to bring it up. My teeth feel super clean and I feel relieved to have found a new dentist!

The initial visit was great. When I needed something major done, the "bed side manner" was less…read morethan desirable. There was no explanation regarding the steps to the procedure, the dental assistant forced something into my mouth without asking me to open it, and I wasn't given instructions on what to do going forward until the next visit. Please take the time with each and every patient to explain what is going on and what they can expect.

I was excited to use this company and was sorely disappointed in their customer service. The…read morecustomer service/patient coordinator refuses to meet people where they need to be as far as scheduling is concerned and make things difficult to navigate. I was flabbergasted at the refusal to work with me in scheduling a new patient appointment. They are in my network and it was so upsetting that I am now scheduled with an out of network office due to the willingness of the new office I chose to work with me in scheduling.

Dr. Johnson was recommended by a friend when I pointed out dentists are like mechanics, you really…read moreneed one you can trust. She had also moved here and had the same worries, but her old dentist recommended Dr. Johnson when he heard where she was moving. I had the same dentist for over 30 years, and he retired.... I saw a few before I found Dr. Johnson. He and his staff are such a good fit for us, that I brought my three young children to him, too. They all were very excited and happy with the whole visit. In fact, my 3 year old asked to go back- today! I appreciate that he doesn't try to convince you to do unnecessary work, like so many corporate coupon dentist offices push. We recommend him highly!

My wife and I have been patients of Dr. Johnson since we moved to Indy in the early '90's. He has…read morebeen nothing but fantastic in addressing our dental needs over the years. He is genuinely caring and during all procedures makes certain that patients are comfortable throughout. Dr. Johnson is very skilled at replacing fillings and crowns. He is very thorough and his work is true artistry. His facilities are first rate and are complete with the newest dental technology. Finally, his staff is top notch. They are knowledgeable, friendly and efficient. His practice is absolutely one of the best.

This was my first time visiting and it was a great experience. I have never left the dentist in a…read morebetter mood than when I arrived until yesterday. The receptionists were so friendly and inviting. I felt very informed during the entire exam. The hygienist and the dentist were both very thorough and I think all my previous dentists have failed me up to this point. We decided on a couple next steps and they were able to get all appointments scheduled and provided a cost breakdown on what I owe at each visit. Overall, highly recommend!

I have gone to the same dentist for 40+ years. My Dentist sold their business so I decided to make…read morea change. David Wood was recommended to me. I must say that my experience couldn't have been better, it was fun, professional & efficient, five stars.

They're moving to a new office soon and I am excited to see it! It's right by where they are now…read more I went to one of the chain dentists before coming here. The chain told me I needed a filling ... turns out I don't. Very nice, professional staff at this office. They advise you on what you need to do better, flossing or brushing, but not in a preachy way. The doctor reminds me a bit of a "mad scientist" but he is really nice and puts you at ease. I've not had any major dental work here yet, but I believe I can trust them to do a great job when I do.

I am new to Indianapolis and have only ever seen the same dentist my entire life. I had extreme…read moreanxiety going into my appointment and I left super excited for my next one in 6 months! The front desk staff is so nice and helpful, my hygienist Heather was absolutely amazing and personable, and Dr. Hollander was very professional and quick! 10/10 recommend them!

My dentist and his assistant were top notch. All questions…read morewere answered, the dentist made me feel at ease, even if while shooting me in the mouth with a needle.

Went in for a very painful tooth from a botched filling by another dentist. When I expressed…read moreconcern w/Dr. Brooke Adler's recommended treatment plan, and wanted to discuss it some more, Dr. Adler became frustrated and lifted my seat and took off her mask and said "it seems like you don't want to follow through with my recommended treatment". I explained that I did desperately need to be treated, because I was in a lot of pain and my insurance, which covered the cost of the treatment, was expiring that week. Then she said that there wasn't time to do any treatment that day (even though she had just told me she could treat me and I had confirmed multiple times before when setting up the appointment that there would be time). All of this happened within the span of about 5-10 minutes. I said that I had made an appointment specifically for treatment that day (and had taken the time off and moved things around for the treatment). Then Dr. Adler said she would go talk to her office manager. When Dr. Adler came back a few minutes later, she asked me to get up and follow her. I asked if I was going to be treated, and she would only answer "The office manager will explain everything." When I arrived at the manager's office, Dr. Adler quickly left me there. The office manager handed me a referral from Dr. Adler to go see another dentist. I told the office manager that I had told Dr. Adler I did want to move forward with her treatment plan, because there wasn't time to go see another dentist that week. The office manager was arrogant and rude, and refused to help me be seen before my insurance expired. I was so devastated. I had never experienced a doctor or dentist refusing to treat me, or someone acting so petty and smug about withholding treatment from me. This was all bad enough. But then 2 days later, I received a 'Cease and Desist' letter from Pure Zen's attorney stating that if I didn't remove the negative reviews I had posted on Yelp and Google following my experience, that Pure Zen and Dr. Adler would SUE ME for defamation and 'emotional distress' caused by my bad reviews. This added insult to injury, as I was the one who had actually been hurt by this whole situation. I was (and still am) the one in pain and Pure Zen are the ones who were in the wrong. If anything, I should have been suing them! But I had wasted enough stress and mental energy on them already. I responded that I knew my rights and the defamation laws and that businesses cannot win lawsuits against consumers for recounting true experiences with them online. Their attorney began to argue back and forth with me about this via email for several hours the evening before NYE, and stated that if I did not remove the reviews, then they would sue me and I would need to hire a lawyer to defend myself. They were basically trying to bully me with the threat of significant legal expenses to take down my review. When I continued to refuse, citing that my statements were true and that I would defend myself in court if necessary, Pure Zen's attorney replied that she's "looking forward" to suing me and that she may also pursue defamation charges against her law firm (Taft), though I had not mentioned her law firm anywhere online before this. This put me under tremendous stress and anxiety that negatively impacted my holiday weekend, and has continued to stress me out these last few weeks. Ordinary people should not have to worry about companies and medical practices making them go broke if they refuse to allow their right to free speech be taken away from them. It's a form of legal extortion that is wrong and something I would never expect from a medical professional. So far, I have not received any court filing notice, so hopefully this group has come to their senses and dropped their outrageous legal threat against me. It is amazing to me that they didn't just apologize, own up to their mistakes, and work with me to come up with a resolution to get me treated. That's what any good practice would have done. I just hope that no one else has to go through this.

The Dentist/owner Joyti is rude herself. First of all she's very loud and uncultured. The humble…read morehygienist does a better job.

Things took a turn for the worse. The dentist became very unprofessional and hostile towards my…read morewife and I. Became very rough and physically just mean during the sessions. I'm not sure what is going on, but this practice has gone down Hill dramatically. A dentist shouldn't be pushy and rude, we found somebody who has much better dental practices.

Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.

I have been here twice now and had excellent experiences both times. The new patient process is…read morepretty quick and painless. They were able to get me in within two weeks for a routine cleaning and x-rays. The cleaning was good. I mentioned that I tend to gag with dental stuff, so they took extra care when placing the films for my x-rays and the tech kept checking on me and going super slow to ensure my comfort. I had a filling that had mostly fallen out. I was able to reschedule a follow up for two days later (they had them sooner, but it didn't work for my schedule). I asked if I would have to be numbed because I hate the dental shots. She said she was pretty confident she could pop out the old filling and replace it with no to minimal pain and she was right. My tooth hurt the tiniest bit, but I'm pretty sure it was just sensitivity when the cold water blasted it. I was in and out in about 20 minutes with my new filling and no numb, drooly mouth. They also accept children. My friend's entire family goes and say the dentists are really good with their kids as well. I don't doubt it. Each room is themed. My cleaning was in the Star Wars room and my filling was in the baseball room. There is plenty for kids (or kids at heart) to look at and be distracted by during dental procedures.

Dr. Brown is a amazing caring doctor he is the best doctor! My friend was his patient for years…read moreand she had recommended Dr. Brown to me. Many years now my husband and me, and also my friends go to this doctor. My husband was not big fan of the dentists but now he is going to appointment as he is going to meet good friend. Dr. Brown is not working for money (really reasonable) he is working to help. He did a lot of work with my teeth and I always was satisfied 200%. This doctor that I can believe and rely on. I would like to give Dr. Brown 10 stars if I could.

I love Dr. Brown, Very relaxing environment, has friendly staff, has samples,…read more family friendly. Let you know what is happening at all times, make appropriate referrals, and work with your schedule.