Looking for a new vehicle and I wish I liked the current Honda Pilot as that is what we have now…read morebut just a few things that I don't like about the new model. Wish I liked it because Honda of Bismarck has been the best service department I have ever experienced. I have owned every brand of vehicle and this place is friendly, fair and honest. The waiting room is very comfortable.

Thanks for such great service. I appreciate the picking up and delivery back to my work. They don't…read morekeep your car all day. pickup and delivery are prompt. awesome communication via text, emails and telephone ! Best service ever and the people doing pickup and delivery are so friendly! Thank you!!!

We were traveling to South Dakota for my daughter's wedding reception and our Jeep Grand Cherokee…read morebroke down in Bismarck. Jackie was very professional and kind and got us in a loaner vehicle and on our way!

I have to say that Eide Chrysler Dodge Jeep Ram in Bismarck is a big time scamming dealership!…read more They just charged me $695 to do undercoating for my RAM. Does this look like they undercoated it to the reasonable person? Or anyone?!?! What a joke. I was definitely scammed. They take a spray can and spray 3 strips of 2 ft long areas under the cab. Please be advised if you have ever gotten undercoating from them, you likely don't have any coating to protect your vehicle. Extremely upset and disappointed. These pictures are taken after it was "done"!

Great EVERTHING! Customer service is the absolute best in Bismarck Mandan. They know what they're…read moredoing for sure

These guys aren't just great mechanicsC they're great people with big hearts who truly are there to…read morehelp you :) I wish I could give them 10 starts but Yelp only lets me give them 5 :) They were my second opinion, after my first mechanic gave me a worrisome assessment on my vehicle... well the first mechanic was wrong about the problem and these guys got it right, which saved me a lot of money and hassle--Thanks guys!!

I would avoid if purchasing out of state!!…read more Purchased a 2023 Ford Raptor from this dealer. I asked the salesman to send me all damage and issues with the truck and overall condition as I was purchasing from the west coast. I received the truck yesterday and it's destroyed. It appears as if it spent all 18,000 miles of its life off road. Dirt in every nook and cranny, it was not detailed, all of the fender wells and side of the truck are rock chipped, the rear windows are rusted and rock chipped. I am very disappointed. Due your due diligence before purchasing. Update... DO PURCHASE FROM THIS DEALER!!! After weeks of trying to get my paperwork from this dealer, I can't even get a returned call. They are shady and are trust trying to make a sale. As far as repairing the damage on a 70k truck. They stated I purchased as is and will not help with repair or compensation towards repairs I made. Screw these guys!

Made offer with no reply. Tried to contact another sales gal. Again, no reply. Talked with a third…read moresales guy no reply to my offer. No counter offers what-so-ever from these ppl. Worst experience ever. Not to mention they were trying to sell me a truck that had damage not listed on the car fax they repaired! When I inquired about it...they stopped messaging me. Scam place you've been warned...

Over the period of a couple of days, Joe S took me on multiple test drives and helped me to find…read morethe vehicle that best suited my needs. As a first-time dealership customer, he was very helpful. The financial guy was also very helpful and patient with me. At no point was anyone pushy and I am very happy with my 2022 Traverse. Would definitely shop there again. Thanks guys!

Won't be buying a vehicle again from this place. They replaced the windshield prior to me…read morepurchasing the vehicle. It was an aftermarket windshield that caused issues with some of the sensors. I reached out to the salesman and only received one email back saying he would check into it. Nothing after. I had even followed up asking for an update. I also contacted the service department. They are not willing to do anything or follow up after I asked more questions. Customer service is in the tank.

Fantastic from start to finish, from our salesman Tyler ,Oscar, and John the service was…read moreoutstanding. Would highly recommend this car dealership to anyone looking for a new or used car.

If you want to buy a certain Toyota TRD pro model or certain hybrid model this dealer will refuse…read moreto sell you one with out a trade. Even if you are disabled and require your other vehicle because it's medically necessary. Seems to be on the high demand vehicles. Spoke to the manager directly to get clarification as I have never heard of that. Be careful because other Toyota dealers in the area even corwin Toyota are charging $7500-$10,000 over msrp.

Jerald and Jesse were a pleasure to work with. Jerald was an excellent salesman. He never made us…read morefeel pressured and was quick to tell us about the vehicles history, functions and features. Torgerson offered a great value on my trade-in and made the purchase fast and seamless. They have a good list of inventory at competitive prices and quality customer service. Yes, I would recommend them and would consider them for future purchases.

Couldn't wait to sell me a car that they said they were selling at cost. Once they sold it to me…read morethere was no follow up or any after sale contact. A true one and down dealer. My car came with only one key and they couldn't even order and extra one for me. No repeat business from me and the rest of you use caution and get everything in writing up front!!

I went on a road trip. A looooong road trip. I calculated an estimated 8,300 miles. After it was…read moreover I learned from my odometer it was 9,801 miles. In the initial planning stages, I knew based on the mileage on my 2022 Subaru that I'd need an oil change somewhere around North Dakota or Montana. I looked up Subaru dealerships along Interstate-90 in those states. I decided on Kramer Subaru based on nothing but the mileage on my odometer and the distance I calculated traveled during my road trip. While spending the night in a motel in Fargo, ND, I called Kramer Subaru and verified that I could pop in for an oil change the next day. The person who answered said it would be best to make an appointment, but I told them I couldn't because I didn't know what time I'd be arriving. The next morning I drove through freezing rain on the interstate for hours, a few times having to slow down to 35 mpg just to keep from spinning out on the ice on the road. When I arrived at Kramer Subaru my car was covered in ice. I told them a bit of my story. Road trip to Seattle (to start with) and that I'd just driven in from Fargo. They seemed a bit perplexed, and the service employee who helped me (Michael) said they were supposed to have an insurance specialist drive in from Fargo that morning, but he called and said he couldn't make it because the roads were too icy. I wanted to ask if he was not driving a Subaru, but I refrained. Kramer Subaru was amazing. Their service was super-quick for a pop in, and they were exceptionally helpful, even looking up the weather westward for me and giving me tips for driving into Montana. The price for the oil change was less than what I used to pay for oil changes on my old VW Passat 4-Motion. If I'm ever in Mandan, ND again, I'd go back to Kramer Subaru for sure...but since I never will be, I can at least leave this review in gratitude for a great experience.

This review is about 7 months overdue The service at this dealership is exceptional, above, and…read morebeyond. I am from the east coast. My daughter was traveling across the country when her car broke down in the Dakotas. It was a mess. The head gasket went, and the engine was damaged. Due to the warranty my daughter went ahead with the repairs, but it was a waiting game because of the extent, and my daughter had to be at a job in Wyoming. The manager Brad Williams, and his crew helped my daughter, and me every step of the way. Calls were returned promptly. Clear communication was given. I just can't thank Brad, and his staff enough for helping my daughter out of a very tough jam that could have been made worse, but instead went as smoothly as possible thanks to this exceptional staff.

Great service, they seem to care and really help you get into a new car. Tyler was very up front…read moreabout the entire deal. Didn't feel like i just got taken advantage of like most dealerships make you feel. Thanks alot.

From the owner: Stop into Lackey Auto Center in Mandan, ND for quality used cars, trucks and SUVs. We are a locally…read moreowned and operated business. Our goal is to make your buying experience as easy and enjoyable of a process as possible. That is why we have created our family-friendly, no pressure atmosphere. Our mission is to buy and sell quality used cars, trucks and vans and to provide excellent customer service. We have a variety of dependable vehicles including: Cars Trucks SUVs Family vans Do not hesitate to call us with any questions you may have. Our inventory is constantly changing so make sure you check in often. Call Lackey Auto Center today and drive away in a new car.

I was contacted when I left a review which was low due to no one getting back to me. They reached…read moreout to see if I needed help. I called and talked to two people. They went over and beyond to get my business. They did videos. They drove it and showed me that in a video. They took photos. They emailed and talked to my wife and I about a purchase. We chose not to buy from them, but it had nothing to do with the business or the people who work there. It came down to the seller who consigned with them. Him misplacing the VIN on his vehicle was a red flag for us and we do not understand how you lose a VIN Tag on such an expensive rebuild of a nice truck.

I purchased a 1955 Bel-Air from Rides on their Ebay site. They talked about how great the…read morecondition of the car. What good job someone did restoring it. They even did a video for me and walked around the car. Not one time did they mention any issues with the car. Not in the video not in the Ebay ad. When the car gets here it was a piece of junk. Paint was flawed in many places, I had to repaint almost all the panels. The car had no power, it started and ran but that's about it. The chrome was pitted on the door handles and wind wings. The chrome trim on the car had dents and dings and I had to replace 5 or 6 pieces around the car. It leaked about a quart of oil every 3 days when I got it. The glove box was empty just a hole, Gas gauge didn't work, blinkers didn't work, Dome light did not work, power brakes did not work and speedometer did not work. Replaced Carb, Distributor, Radiator & Fans, Gas tank Gauge, Door handles, speedometer, antenna, power brake booster, glove box, stereo, speakers all rubber seals for doors and trunk, had to touch up paint on most panels and color sand and buff the entire car. I've got a few hundred hours of my time making this car what it should have been when I bought it. I called them when the car arrived and told them about the issues and they said what did you expect a 70K car. Well I paid 40K for it and I expected a very nice car for that money and it was a piece of junk. It looked great from 10 feet away in pics and the video was good because they avoided showing the issues on camera. They did not mention ANY, NOT 1 single issue with the car.