Preston Engelhard was extraordinary. He was friendly and knowledgeable and made the whole dreaded…read morecar buying experience a good one. The only suggestion I have for Kupper is to do a "wash and vac" and to check all the fluids on the "as is" vehicles. I was a little mortified to test drive a vehicle and it was filthy and the oil was low. Preston was able to get the detail shop to clean it before we left and they did a magnificent job. I would definitely recommend Kupper!

This dealership is full of scammers. Don't buy a vehicle here. The finance guy illegally puts stuff…read moreon your contract and signs it himself. The whole store is garbage with useless people. Only person there that's good is the front desk lady. Everyone else will lie and scam you. New car only lasts 3 months then needs 5k in repairs.

I had a terrible experience with my Great Aunt Janet. She sent her car in about 3 weeks ago, and…read morewas the 4th person in line for her car to get fix. And later today we called, and now she is the 10th person in line. And still haven't offered a loaner car. She has MS and has a very important appointment coming up very soon, with no ride.

Was in the market seeking a used vehicle for running around town. Got a used car in the price…read morebracket I was hoping for plus I really enjoy my little Kia Soul. Fun car to drive, easy to park and easy to get in and out of while using it for running errands. The sales person, "Happy" was great to deal with in this matter. No complaints what so ever on the transaction or the process. Second vehicle I've purchased from BB Ford-Kia.

I took my Kia soul into Kia last week. They never once called me at all like the promised. A few…read moredays went by so I called up there. The $200 repair was now 5k. They said we didn't have your number so they lost it. I asked why the estimate was so off they replied happens all the time. So my 3 month old car needs 5k. Warranty doesn't matter. The service manager tried to charge me $175 for the estimate. This is the worst place in North Dakota to get a car. Save yourself time and go anywhere else. Service manager is real scumbag. Cursed at me while leaving. Please just don't go here. If you need a car go to Chevy of Mandan much better people over there.

Previous to June 2024, I would have recommended. Not anymore. I bought a 2024 Kia Carnival in…read moreApril. End of May engine light came on and no power. It was in the shop 29 days. Got it back in June and on June 22 same thing. They have had it since. No loaner or rental provided except for about 10 days or less the first time. We have bought numerous vehicles from Eide in the last 4 years brand new. We bought this for a cross country trip in July that has been planned for a year. Nobody seems to care at Kia corporate down to Kia Mandan. Now saying it's a spark plug. If we get it back, I will not have peace of mind for our family driving 5,000 miles. Obviously, it is a lemon but nobody seems to care that l'm making my payments still and paying insurance on a brand new vehicle that I can't drive!! Kia corporate at a minimum takes 6 weeks to look at complaint. Next stop BBB

We were traveling to South Dakota for my daughter's wedding reception and our Jeep Grand Cherokee…read morebroke down in Bismarck. Jackie was very professional and kind and got us in a loaner vehicle and on our way!

I have to say that Eide Chrysler Dodge Jeep Ram in Bismarck is a big time scamming dealership!…read more They just charged me $695 to do undercoating for my RAM. Does this look like they undercoated it to the reasonable person? Or anyone?!?! What a joke. I was definitely scammed. They take a spray can and spray 3 strips of 2 ft long areas under the cab. Please be advised if you have ever gotten undercoating from them, you likely don't have any coating to protect your vehicle. Extremely upset and disappointed. These pictures are taken after it was "done"!

Thanks for such great service. I appreciate the picking up and delivery back to my work. They don't…read morekeep your car all day. pickup and delivery are prompt. awesome communication via text, emails and telephone ! Best service ever and the people doing pickup and delivery are so friendly! Thank you!!!

Super disappointed. Drove 118 miles to my closest Honda shop. Called ahead to verify it was OK to…read morego through my insurance. Hit a deer and my local guy was having trouble with the sensors for my cruise. Got there and they told me they would not work with my insurance. They would not give me a quote to give to my insurance to approve ahead of the repair. Have 3 Hondas at home and I will not be coming back here for service! Guy was very condescending.