I have been using this business for general vehicle maintenance, oil changes, tires, and many other…read moreitems for over 30 years. The current owner, Alan, is the son of the original owner. Alan goes the extra mile for every customer with a well trained crew. He is on a first name basis with many of his returning customers and always greets you with a smile. If you have other mechanical issues, he also owns the Midas shop a few kms up Kingsway that does brakes, exhaust, and other major repairs. I highly recommend this location, especially if you are a fleet owner.

I was charged $928 for a thermostat and coolant and went back four months later for a replacement…read more Richard and Allan refused to help me due to their lack of knowledge and wanted me to come back again for Danny who installed the initial service and ripped me off initially. I've never been so demeaned for being a woman. I called back for a refund after the refused to service me. Meanwhile Richard the owner sat in my car and googled codes he wasn't able to fix. The issue? My mechanic told me later that the tube they replaced in April was leaking, and that's what they refused to fix due to what I believe is incompetence. I called the following day for a refund and Allan told me to come in again and I said I didn't trust their work after coming in and waiting. Allan was extremely rude and dismissive after my long wait to an empty shop. If you aren't in an emergency, or a woman, AVOID this place. They add things to the bill without asking (my initial visit I was charged $100 for coolant I didn't want). Reported to BBB. Awful service. After a lack of info and waiting without answer, I towed my car. The new and trusted mechanic said the coolant leaked and needed a new hose. No one at Jiffy lube answered basic questions and in fact couldn't even find the leak! An appointment to fix the issue never happened. The owner, Richard, spent an entire hour sitting in my car Googling basic diagnostic codes on his personal cell phone. He did not know how to fix the issue, yet I was still charged [Insert amount if you want]. Falsely claiming we scheduled a follow-up is an attempt to cover up a complete lack of basic expertise and a rip-off. Future customers beware.

Friendly, fast, kind, reasonable prices. 100% recommend. Great service. Can't recommend highly…read moreenough.

Made it to work safely this morning!!…read more A big thanks to Vimal and his crew for taking such good care of me and my car. I haven't been around for a few years but it was like I never left. The service and quality of work is as good as ever. Thanks again West Coast Auto Repairs

I came across this shop when I googled best mechanic shops. I called and he said bring your car in…read more. Mohan was very nice to deal with and fixed my issue with my car . I will definitely bring my car back there again in the future for any issues. I found him very honest. Very happy customer. Thanks Mohan !

I am conflicted writing this review because good, honest, reliable, economical and thorough…read moremechanics are difficult to find these days. I may regret this review when I am no longer able to make an appointment because he becomes so busy. But Mo and On Site Tune and brake deserve to be recognized as an outstanding leader in reliability and value. I highly recommend this business.

What a bunch of rip off artists. Called to ask how much an oil change would be. After 10 minutes on…read morehold, told 139 + tax, but they don't have the filter in stock. After I ask, they say they can have it in noon the next day. I go there at 1:00 pm the next day, am told the wrong filter arrived, and they wouldn't be able to get the correct one until Tuesday because of long weekend. 5pm the same day get a call saying the filter came in (which means they lied to me about receiving the wrong filter). Just before they about to start, he says it's going to be $171 plus tax! That's nearly $200 for an oil change and $32 more than I was told the day before. Guy says he doesn't know who I talked to the day before and that's the price.

I mean, you pay for the speed of service. Almost 200 bucks for an oil change is kinda insane…read morethough. We drove in, we drove out in like, 10 minutes. We needed to drain the oil pan after we added a bit too much. They added an air filter which was only 20 bucks so the oil change was.. well, really effing pricy. Everything is still working though so it's an A-OK experience all around.

Super speedy and great job ! Good value too! They offered…read moreme a coffee and a news paper while I waited in my car!

I don't normally leave reviews but felt like I should for this great shop. I was in a bit of a time…read morecrunch to get my brakes repaired and Steve managed to fit me in ASAP. Another nearby shop quoted me twice as much as Minit-Tune ended up charging and didn't know if that would fix the problem. I'm so happy with the cost of repair and service I received and will be a return customer !

Never had a mechanic that actually pulls up at your place to check out your vehicle on the spot so…read morethat's something new for me. He's professional & knowledgeable-Fixed my damaged vehicle in less than a week! I'm truly impressed! I would recommend it for anyone. Thank you for your service Mo!

From the owner: I am a mobile mechanic who is willing to fix your car anywhere with good service and unbeatable…read moreprices

Mr Lube gets a lot of flack…read more It is your responsibility to not just say "Yes" to everything they suggest. I went in for an oil change. I always get synthetic oil because I understand it's better on the engine long term and lasts longer than a regular oil change. I came with a $15 coupon which they honoured. They recommended I change the air filter for $35. At this point I stopped, THOUGHT, and realized that yes, the air in the car had been stale over the last few months, despite periodic inside/outside car washes. So yes, I agreed to the filter. They then recommended a transmission fluid change for $125. Again, I politely told the mechanic to give me a moment to think about it. I turned to Google and researched transmission fluid (when to do it? How much does it cost? etc.). I though about how my car, a manual transmission, and how it had been jerking a bit after gear changes in the past few months. I checked my service records to see when it had been done last - nearly 100,000 kms ago. I gave them the green light to change it. They then offered to replace my battery. They claimed to have tested it, showed me a little slip of paper to indicate that battery was critically low, and offered to change it for $275. I politely told them to give me a moment, Googled it, and decided I could wait - Vancouver doesn't have a harsh climate, so less of a risk of a battery failure in the immediate future, especially in summer. For $260 I got a synthetic oil change, new air filter, transmission fluid, all of my fluids topped up, coffee, a newspaper, and the mechanic vacuumed the inside of my car. All of this in 15 minutes. Mr. Lube is convenient and efficient. I have never had them screw up their service (e.g. poorly done oil change), so to me they are competent. Yes they pressure you to do more than just the oil change. Stand your ground, do some research, and then decide.

My friend took her subaru outback here for an oil change and was quoted $149.00 Then they phoned to…read moresay that the differential oil needed to be changed and quoted her $199.00 but neglected top say that was just for the ewar and that the front would be also $199.00 Total bill $594.00 for an oil change !

Friendly staff. Not pushy. Pointed out some things to be aware of…read more Very efficient and thorough. No appointment required.

Greetings Jason was awesome and caught an absolutely filthy…read morefilter on my A/C. The only thing was no one mentioned a free car wash with a synthetic oil change. Not a big deal as their cost to do the oil change was more competitive than most others in the area. He explained all the details of what was done etc. Wonderful service thank you lu

went in for a transmission drain and fill and was pressured into a coolant flush. I forgot that…read morewhen the engine was replaced a year ago , the fluid was flushed then. I had driven less than 9500 km. and the fluid was still clear. Total ripoff! Will be visiting the manager soon.

Rude, tried to upsell repeatedly even after I told them I only wanted oil/filter change. Did the…read morechange in less than 10 minutes. I realized after that they didn't do any of the other checks that come standard with oil/filter change, but I left in a hurry because they were so rude. I almost wonder if they actually changed the filter. I rechecked the oil and they put in the minimal amount, not to the top. I will never return here.

Overall, I have had very positive experiences at most Kaltire stores. I especially like the car…read moreservice technicians and managers at this specific location because they are like Apple geniuses of KalTire. I appreciate their good customer service oriented attitudes and expert knowledge on tires. Also, I appreciate their honest suggestions and professionalism. Jaime, the senior assistant manager is very knowledgeable and he was very helpful both in person and over the phone. Mike, the technician, was nice and thorough re: checking my tires and brake parts. Bobby is conscientious in keeping me updated with car service info. Free coffee, tea and WiFi available in the waiting area. They seem well stocked in tires inventory and it's helpful that Kaltire labels their display tires with their own independent tire testing results, making it easy for a novice like me to shop for tires. Value - Tho I haven't done price comparison on their tire services with other places, they offer good value for me by having so many locations where you can trace your car service details and tire replacement info in their computer system at any KalTire store. Thus, I would return for convenience in tracking tire replacement and service history details.

I've been going to Kaltire for a while now however at a different location as I moved to Burnaby…read more Was hoping for the same kind of service but this new location wasn't up to par with the other location. I came to switch tires and do alignment service to make sure everything is good when I leave. It took them almost 4 hours because they were overbooked and there was a long queue for the alignment machine. They changed the tires in an hour or so but 3 hrs for the alignment machine is ridiculous. They have the shop music blasting so loud that I could hear it as I arrived for my appointment. They also park a vehicle right at the Boundary Road entrance so it's partially blocking it. Not sure why they park a vehicle there, maybe to control the speed of people coming in. I saw one person needing to back up a little back onto Boundary Road, just to adjust to squeeze through. Not safe since Boundary is a busy road. Best to enter/exit from the Kitchener entrance. When my vehicle was ready, they didn't go over the invoice or alignment sheet. They just handed the invoice and told me the cost. I will go back to the previous location i used to go to, even if it's further away.