F this place. Stay far away. Everything about this organization is terrible. From the front desk staff, to the appointment coordinators, to the billing department, to the Doctor that we had, to their phone and computer system, etc., etc. Just absolutely terrible. The first visit for my son's wrist problems from Baseball went well. Doctor was attentive, helpful and took his time, but didn't tell me anything I didn't already know. Prescribed an anti-inflammatory for tendonitis in his left wrist, and said let's wait and see about the cyst on his right wrist. I was very hopeful they would be able to help out and do surgery on the cyst if it continued to be a problem. FFWD a year, and the cyst in my son's wrist continued to be a problem. It kept getting bigger then popping, and coming back after 2-3 months. After the 3rd or 4th time of it coming back and causing him pain in that timeframe, we decided to get it removed. So we went back to get it taken care of once and for all via surgery. We scheduled an appt. with the same Doctor, and he was over 30 minutes late to our appointment. Then he demanded to have an X-ray even though I told him and all his staff that it was not necessary. After the results came back and showed there were no bone problems (DUH!!), he was rude and condescending, instead of being apologetic like he should have been. Then he completely rushed us out acting like my son was being a baby, and telling us his cyst was too small to detect. He said that we would need to get an MRI to be able to detect it for surgery. What a joke. These people are F'in scammers!!! I could see and feel his cyst, and we did NOT need an MRI. They just wanted to charge us extra money for the x-rays and an unnecessary MRI. I can smell a rat from a mile away, so I decided to cancel the MRI appointment, and try to find a better Doctor, that wasn't just going to try to gouge me for every possible cent that he could. But that wasn't the end of it. These idiots somehow screwed up our address between the first and second appointments, and sent the bill for the second visit to the wrong address. It's hard to pay a bill that you never receive, (I think they did it on purpose) so the Fsticks sent me to collections. And guess what, they tried to charge me for the MRI that we never had!!! After the collections company called me, I told them I never received a bill, and asked what address it was sent it to, and found out they sent it to an address in Camarillo instead of Port Hueneme!! How do you make that kind of mistake? There is no street in Camarillo with the same name as the street we live on in Port Hueneme. So obviously, I contested the bill and 3-4 months later, they sent me a new bill for $133, instead of $400 something, and I paid it. Guess what? They just sent me another copy of the same bill after I paid it over 3 weeks ago. They tried to do the same thing with the first visit. I paid it electronically, and they still sent me another bill. F'in money-grubbing crooks!! I am thinking about consulting a lawyer to see if there is any legal action I can take against them. read more