For over a year I hadn't felt cared about by any type of doctor I've seen who accepts medi-cal in SoCal, from physical therapists to residential doctors, to dermatologists. I've been dealing with a lot of different pain and it's been a headache dealing with even the simplest of asks with the clinics. Even the hospital I usually attend didn't do my foot x-ray the proper way. I wanted them to try again and they sent me to Dr. Vines in another clinic. A proper scan was done.
Initially, he referred me to the Hanger Clinic. That place should never make orthotics. A foam mold is not accurate, and I was given mixed messages. Get used to them over time? No thanks. It felt like walking on rocks.
When I went back to Dr. Vines, he saw their mistakes right away.
This is where I finally felt cared about by at least one doctor. He went out of his way to get me to his main office. He could have sent me back to have them remake their mistakes and call it a day. I'm finally getting the treatment I need and most importantly feel like I have a voice. At least with one health problem, I'm not just another number in the system to be waved off.
He will probably never know just how much his kindness and words have meant to me in a really bad year.
I am only knocking off a few stars for the odd cancellations during last winter from the front desk. I had to wait a month and repeatedly try to call without receiving a callback.
I still have pain off and on in my heels and toe, but I have opted out of surgery for the time being since I want to focus on physical therapy as an alternative. read more