Amazing service and gelato!! wow!! From the very start, they made us feel welcomed. beautiful store, too.

I'm a sucker for a sweet treat, so I was excited to grab a cup of gelato at Venchi. If you're not familiar with this Italian brand, it has more than a century and a half of history! They started out as a gourmet chocolatier in 1878, and later expanded into artisanal gelato in 2007. The store is located on the first floor of Garden State Plaza near the food court. You can't miss it because the interior is absolutely STUNNING from top to bottom. It looks like a designer boutique, decorated with ice cream cones, walls of chocolate products, and floral wallpaper. Even the packaging is beautiful and feels high-end. Luxurious, darling~ I stopped by on a Friday night and was greeted warmly. From the colorful walls of chocolate bars to the stainless steel counter lined with a rainbow of gelato flavors, I didn't know where to look first! I made a beeline for the gelato. It's freshly made in small batches every day. They offer classic Italian flavors like tiramisu, pistachio, and hazelnut, along with fruity sorbets and more chocolate heavy options. The staff generously let me sample as many as I wanted to. Most are also gluten-free and vegan. You choose a cup or cone, pick your size, and even upgrade to a gourmet version if you want to add a chocolate spread + toppings. Prices are steeeeeeeeep, so I just chose a small cup of the Chocoviar Mango ($7.95)-- a mix of mango and milk chocolate with crunchy white chocolate pearls. Many ingredients are imported from Italy, and they pride themselves on using natural ingredients without artificial flavors or coloring. So naturally, the gelato was delicious! I loved the silky, dense texture. The mango was tangy and refreshing. My favorite part was the milk chocolate bar topping-it had that creamy, melt-in-your-mouth sweetness that cut through the tartness of the mango. Don't forget to browse their selection of gourmet chocolates, gift boxes, and hazelnut spreads. There's no doubt I'll be back to satisfy my sweet tooth! Yes, it's pricey, but that first spoonful made it feel worth it! I should've gotten another scoop. LOL. read more

This is such a beautiful store, bright, colorful, gorgeous designs all around. They have an amazing collection of chocolate and ice cream flavors. The boxes and packs are also perfect for gifts. I have been to this store couple of times. Loved some of the chocolate flavors they had. The staff members were friendly each time. In also got 10% discount for signing up with their rewards program. But overall the products are little bit pricey. read more

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Venchi is so good. I've gotten from the one in Manhattan and this one is just as good. It's located in the Garden State Plaza mall, had some seating and is super clean. The employee who assisted us was very friendly, excellent at her job and even while we sat to eat our delicious gelato, I watched her come out from behind the counter and straighten up the shop. She tidied and arranged the chocolate bars, fixed anything that was crooked and really showed that she cares about her shop. The gelato she prepared for us was so good - dark chocolate, hazelnut, pistachio. We tasted a few others, but combined those 3 into a large cup. They sell other confections here, coffee and have many varieties of medium chocolate bars. Ugh. This place is so delicious. read more

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PROS: The chocolate is handmade in Italy as they advertise it. There is a large variety of chocolates. The staff is friendly and there's even places to sit. CONS: For the basic chocolate it's $15 for 4oz, while other chocolate in small packages cost between $30-$60. it's overpriced. OVERALL: Despite the chocolate being made in Italy it's still completely overpriced. If you don't care about dropping this kind of cash, then come on in and try it read more

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We stumbled upon Venchi in the middle of Garden State Plaza on the 4th of July, and it felt like stepping into a little pocket of calm in the chaos of the mall. The space was beautiful, and despite the steady flow of people, the two women behind the counter were so kind and made us feel genuinely welcome. They even spoke to us in Spanish to explain how everything works -- my wife especially appreciated that. They used a model cone to show the sizes and styles, which was super helpful (and adorable). We ordered a two-scoop cone to share -- I chose Cappuccino and my wife went bold with Parmigiano Reggiano. Honestly, both were amazing. The cappuccino was creamy, rich, and not too sweet. The parmigiano was surprisingly smooth and complex -- totally different and really well done. And the portion was very generous for a shared cone. The shop stayed in constant motion, but the two ladies never stopped being attentive and kind. You could feel they cared. Definitely coming back -- and next time, we're trying the chocolate. read more

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I stopped in Venchi while shopping at Garden State Plaza. It has such a cute storefront with a wall of ice cream cones. Inside, there's a wide selection of gelato flavors. I went with the stracciatella gelato, which was topped with a cookie. It had a great taste! I made my own bag of chocolates and picked up gelato flavored ones. They were delicious! Specifically, I ordered the blood orange, pistachio, dark chocolate, and stracciatella chocolates. Very decadent in flavor. You can make your own bag of chocolates or buy gift boxes. Excellent customer service. If you're planning a shopping trip to GSP, Venchi has some great options to satisfy your sweet tooth. read more

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This place was amazing. Something I found extremely unique about this business, was how they coated the cup ( I didn't want a cone) with chocolate and hazelnuts. This is what makes them very different from any other ice cream or gelato place. I was able to pick two flavors, I picked coconut & the dark chocolate or like fudgy gelato one. Let me just say that to me , this was the best gelato I've had. The flavors went so well with each other. As it melted, I would get a nice crunch from the hazelnut coating and that creamy and velvety taste and texture from the chocolate that coated the cup. Simply amazing! They also have a great selection of chocolates. The store is beautiful too. Looks like a chocolate boutique. Very pretty. The service was ok, the young lady who helped me seemed a bit lost when I said I was there for the yelp event. I'm guessing I was probably the first one to go but after that , everything was ok. read more

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Amazing spot. 1) Venchi is century old Italian-style chocolates. 2) My favorite is zero-added-sugar milk chocolate with hazelnut bar. It is perfect! 3) The store is very well designed & I enjoyed browsing around. read more

Venchi Chocolate and Gelato Paramus, NJ - Zero sugar added chocolate bar! - Gelato Near Me - Paramus, New Jersey

Severely lacking in either customer service or common sense. Tried to order their smallest size of mango gelato for my 4 year old and was told they were all out of their smallest sized cups and cones. So logically I asked if she could just put the same amount of gelato in the bigger cup. Her response: no can do, she would have to charge me for the bigger size. Huh? Don't know how their gelato tastes cause we left. read more

Venchi, a top notch experience and an expertise in chocolate making for 140yrs! Do you enjoy chocolate, better yet, imported Italian chocolate? Or Italian gilatos made with imported Italian ingredients? So exciting that they opened up a location here in New Jersey! Grand opening on 7/28, and my husband brought me there for a visit on 7/29 for a birthday treat! The employees take very care of their customers. I believe it was the store manager who walked us through all this recommended chocolates and gave us a back story of their Sicilian imported pastacio chocolates. Very knowledgeable and patience. The gilatos are a MUST try! My husband and I got a baby cup size each, very decadent and satisfying. So if you have a sweet tooth, or just want to pop in to pick up a gift, I 10/10 recommend this shop without hesitation. read more

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cool options for Gelato... Italy's joint is also here now... I had pistachio and tiramisu flavor... not sure but the Tiramisu tasted like coffee.... however, it was good... There is a very broad selection of gelato and chocolate so it was nice to be able to ask questions and even sample a few gelato the store looks amazing... They have a tremendous variety of chocolate read more

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This place is amazing !! That's all ...visit ASAP Large variety of chocolates, sauces, delicious gelato , great service

New in the mall, Venchi is an expensive little delight! They have tons of bulk chocolate in various flavors, and gelato! I wasn't a huge fan of the gelato (mango and straticella) because I felt there was no flavor for almost $8. However it was crowded, so it must be popular. The bulk chocolates were better, and I enjoyed the Chocoviar line. Staff was friendly, helpful and efficient. I'll definitely come back for some more chocolate! read more

Venchi Chocolate and Gelato Paramus, NJ - Gelato Near Me - Paramus, New Jersey

What a treat!!!!  Stopped in for some ice cream and was amazed by the store. I order a cup lined with chocolate spread with scoops of mango and strawberry. Truly an elite experience. read more

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I stopped by and enjoy the variety that Venchi offered....not only that; but all the ingredients are imported from Italy! I got the strawberry/mango flavors and glad I did. I was thinking about getting a chocolate flavor; but the double fruity flavors were perfect for the hot day. I'm trying to be on a diet haha but when I need to cool off or use cheat day...I shall come back! read more

Venchi Chocolate and Gelato Paramus, NJ - Strawberry / mango gelato - Gelato Near Me - Paramus, New Jersey

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The service is amazing here and all the flavors look so good. I got the raspberry gelato along with the hazelnut one (forgot the name) both flavors were great! Highly recommend visiting Venchi if you are at gsp! read more

Venchi Chocolate and Gelato Paramus, NJ - Raspberry and hazelnut gelato - Gelato Near Me - Paramus, New Jersey

I love visiting the Venchi chocolate store at GSP whenever I am at the mall! I was recently shopping there and picked up my favorite caramel chocolates and a cremino chocolate bar and they were delicious as usual, but I was also impressed by the cleanliness of the store and the friendliness of the employees. Some employees even hail from Italy originally and we were able to speak in italian together for an authentic and welcoming experience. The managers are extremely professional and so helpful when looking for new products to try. I specifically love how majority of the venchi products are completely gluten free so I can enjoy them safely with my celiac disease. Can't wait to go back for more caramel chocolates and the crème brûlée caviar chocolates! read more

Today after my daughter telling me about how good the quality of Venchi gelato is i did go the the store and i did find at first incredible service and courtesy. Then i did taste each flavor and i was amazeng how really good taste the gelato. Being italian i can say that it is exactly how gelato is made in Italy. Good job guys you do incredible exellent prodoct read more

I arrived at the Venchi Shop this morning at the Garden State Plaza to purchase chocolates for myself and as gifts. I was greeted by Fabio and Edwin. Fabio was fabulous to work with. There were so many choices that I wanted all of them. These chocolates are well worth the money. I bought an assortment of the chocolate bars, boxed candy, candy by the pound, and truly wanted one of each candy. Fabio helped me choose ones that I would like, since I had them in Italy and loved them. He spent a lot of time with me, was very professional, very patient with all my questions, which he answered in that great Italian accent. The store is beautiful, clean, well lit , and inviting. I cannot wait to return again when it is holiday time. read more