No way to reschedule, get someone to answer the phone or actually get a password reset email. That means, once you're booked an paid, you're stuck even if trying to reschedule an entire week ahead of time. That is shady. read more

Miles is Exceptional in every way with his work! Both times, he was able to arrive early after calling to see if that worked. It did and even with a rainstorm that started just as he arrived, he went right to work on my mountain bike and was done as expected, in a short time! Miles is just all around a good guy and bike repair person! Velofix is my go to for all things related to my mountain bike upkeep! I needed new grips on my bike handlebars. No problem, he replaced them without any issues! 10 stars for Miles!! read more

If I could rate zero stars I would. Guy came out, wouldn't do any thing to bike due to him saying the brand new Ride1Up electric bike wasn't good and he was not familiar with them. Good enough but to charge us 50% of the total service call as a "trip" charge. Complete HORSESH_T!!!!! $25 woul dhave been ok but 1/2???? If this is normal for them, I would say "DO NOY USE THEM!!!!" read more

I had an appointment at 12:30pm today - no technician showed up nor was there any communication regarding the delay. I called the Velofix number at 1:06pm and spoke with a CSR who told me she would reach out to 'Chris' and get back to me. When no one contacted me after 1 hour, I again called Velofix at 2:08pm and was only able to get a recording to send an email. I am surprised at the very poor customer service/communication by Velofix. I have used the service twice in the past and am extremely disappointed by what has transpired today. read more

The server ce was performed within a few days of my call. miles even called to say he was finished with an earlier appointment and could head over! Miles was super friendly, explained how everything would work, and got right after it. He had both tires replaced in short order. Very professional and courteous. Will definitely give them a call next time we need service. Outstanding value for the work performed. read more

I had my mountain bike tuned up. It was wonderful to be able to have this done at my home! The tech was skilled and friendly, and he finished the job in record time. While the cost was on the high side, I still feel it was money well spent for the convenience. I will definitely be using Velofix's service again. read more

I had mechanic cancel twice. He kept making appointments even though his van was out of commission. No consideration for customer's time and having to miss work. And the company has no local phone number or location. General number listed doesn't respond by return phone call or website. What has happened to this company? read more

Had my new bike set up by Jim this afternoon & it was a great experience. I was impressed with the reasonable charges for the extras & pricing for ongoing service in the future. read more

velofix - Canyon Grail CF SL 8 - Bike Repair/Maintenance Near Me

Jim called me about an hour and a half before my scheduled tuneup to let me know his day was moving quickly and he could come by early if it worked for me. The tuneup was quick and thorough, and he let me know that a recall had been issued on my bike that I could get fixed at a Specialized retailer for free. In other words, I was ready to ride (even more ready, considering the recall fix that I didn't expect to need!) an hour ahead of schedule. The icing on the cake: While Jim was unloading my bike from the van, a neighbor rode by with a squeaky chain and Jim offered to give him a quick courtesy lube. That's customer and community service that doesn't have a price tag. Give these folks your business. read more

Why why why would you use any other bike service? They come to your door! I booked Miles to fix my tire, and he went ahead and got my wife's bike ready to go, as well. Miles was a great communicator. He was extremely punctual and very friendly. Velofix will be my go-to bike tune/repair from now on. read more

What an awesome company! They participated in a Tour de Cure event in Parker that I attended with my KW office. Before the event they came by my office several times and offered to fix everyone's bikes. I brought in my road and mountain bike to get tuned up. The price was extremely affordable, the technician was friendly, professional, and it felt like he went out of his way to make me feel like I was a VIP client even though it was my first time working with them. At the race, they were set up at the beginning to help anyone that needed it. More importantly they were set up at the first rest station helping people with any problems they encountered. This was amazing! I'm so glad I got to meet this company because from here on out, it's the only company that will work on my bike. read more

Velofix was great! They got me on the schedule in Castle Pines less than a week of reaching out to them. JT (bike tech) was outstanding. Arrived early and serviced two full suspension mountain bikes with a basic tuneup. Also had to repair hydraulic brakes on one bike. Explained all the issues and resolved them. Super professional and personable. Will use them again for su Would highly recommend them to anyone. Great job JT! read more

Was really in need of a bike tune up and Jim did a fantastic job! Love the convenience of the mobile van and bringing all the new parts I need! My bike is riding like brand new! Thanks!!!! read more

Tim Doolttlie is not only an exceptional bike mechanic, he's a down to earth guy that shares ideas on caring for your bike. He fixed my gravel bike, quickly. I had an issue with newly installed tubeless-tires, leaking far too much air. Jim tracked down the problem. When it wasn't obvious where the leaks originated, he used infrared to locate, leaks and stopped the air from escaping. Yay! He will be here again on Saturday to work on my mountain bike. It's not easy to find a bike mechanic that you know is so professional and a good person. All of my bike repair, will be done by him. read more

Velofix is awesome- I had service from Jim Doolittle. He was very helpful, on time, and quick. Will be using Velofix for all future services on my bikes! read more

My bike was in need of a tune up and new inner tubes. I have been struggling to figure out where to take it so that it can get serviced, especially during COVID-19. This company was awesome and came right to my door! Miles was super helpful and knowledgeable, so I felt comfortable asking questions (since I really don't know too much about bikes). Also, I am working from home still too, so this was perfect and allowed for minimal disruption to my workday! Would definitely use them again... bike feel like new! read more

We had great service today from Miles with Velofix. Frankly I had never heard of Velofix until I called the bike shop that was closest to us and they quoted a 2 1/2 week wait to get a bike serviced. I checked Yelp and found Velofix. I was able to get an appointment scheduled for the next day. Miles came out in a very well equipped van and knocked off the service in no time. I would highly recommend! read more

I purchased a radwagon 4. My bike tube had a puncture after the first ride. I booked the service with Jim Doolittle online. He showed up on time and explained that the problem was actually with the tire. I had a spare at a different location. Jim put my bike in the van and transported it to where the spare tire was located. He was very knowledgeable. Excellent customer service. read more

I would recommend this service to all of my friends! JT was so thorough and polite. He spent extra time making sure my bike was in a safe riding condition and did not try to sell anything unnecessary. He also shined her up to look brand new! The prices are on par with any bike shop, but this one comes to you! read more

Jim was with us the whole week of Ride the Rockies and was a real lifesaver for me and many others. He is very competent and has a great attitude. A pleasure to work with. read more

These guys are amazing. Quick and friendly. Spent hours going through all of my bikes and fixing the odds and ends wrong. Pricing was al a carte and lower than we expected, so that was a definite added bonus. I have a large mixture of electric and street bikes, kids, adult, etc and nothing seemed too big or small for them. read more

Velofix is the real deal! I decided to change things up from my usual LBS in Golden and reached out to Velofix about getting my Santa Cruz Nomad overhauled... any doubt I might have had about going with someone other than my LBS was immediately washed away when I saw how great of work they do. The fact that they are willing to come to you is UNREAL! My girlfriend and I have since used Velofix on multiple occasions and their work is some of the best we've received from any bike shop in Golden/Denver. The head mechanic Travis Kincaid is the nicest guy and his attention to detail is next level. All I have to do is set up an appointment and Travis knows where our hide a key is so he can come in and grab both our bikes to work on in the Van out front. I leave for work and come home to shining tuned steed that's ready to rip. Cheers to the awesome service and great idea! read more

Travis was super helpful and took complete care of my bike. Very happy with this service and would recommend to anyone.

I ordered a Radmini e-bike and had it delivered to Velofix. Even though this was out of the ordinary Rad bikes and Velofix made it happen. Met with Travis this morning in the Highlands Ranch area to pick up the bike which he had set up for me. Travis was friendly, knowledgeable and helpful. The fenders for the Radmini were back in stock after the bike had been delivered and were delivered to me so I brought them with me for Travis to install. All in all a great experience using Velofix's services. Recommend them highly. read more

Really great service call today by Jim D. of Velofix. He patiently answered my novice MTB questions and took the time to carefully inspect and tune it up. Highly recommended. read more