Great shop and they looked after me well Friendly staff and…read moregreat work Worth the travel time 50 mins to get there They will have my business going forward :)

They cannot tell me anything about my order or even know if they shipped it. Numerous calls made…read moreand nobody knows what's going on. Do not recommend.

I have an electric bike that is two years old was having difficulty with the right rear brake. It…read morewas basically not functioning. I brought it into Terry and even after having to order a new brake kit, he had it back to me within one week. Awesome service and terrific repair shop!

My elderly father was in the market for an electric tricycle, and he had happened upon an…read moreadvertisement for this establishment in a local magazine. I'm glad we visited this store, because my father found just what he wanted. We considered buying from an online retailer, but weren't really comfortable making such a large purchase without actually seeing and testing the trike. The owner was very knowledgeable, patient and helpful (including assisting with the challenge of loading the unit into my smaller SUV). This sturdy trike gets good mileage per charge and will help my non-driving father become more mobile in the community. Thank you, Elecruiser!

Very knowledgeable people who take the time to teach and explain options rather than just sell…read moreanything. It was very much appreciated. Highly recommend.

The guys there were super friendly and knowledgeable. Even offered to advise me on a used bike I am…read moreconsidering buying online. If I had $6000 I would definitely buy a bike from them. Thank you fellas. I will be back for a tuneup and perhaps some holiday sales.

Jeff and his staff were incredible!! I cant say enough about their work and customer service. My…read morebike needed a fast same day repair and Jeff and his team were able to do it in just a few hours. On top of that, they gave me a great deal on pricing. I highly recommend The Bicycle Lab to anyone looking for a bike (new or used) or who needs their bike serviced.

I had an absolutely amazing experience at The Bicycle Lab. The service was outstanding and truly…read morecame through for me at a crucial moment when I needed to get back on the road quickly. The team was professional, knowledgeable, and incredibly helpful from the moment I walked in. They not only fixed my issue fast but also offered great value for the cost, which I really appreciated. It's rare to find a shop that combines fair pricing with such excellent customer service. The staff took the time to explain everything and made sure my bike was running perfectly before I left. If you're looking for a bike shop that genuinely cares about its customers and delivers top-quality service, I highly recommend The Bicycle Lab. They turned a stressful situation into a great experience and got me riding again in no time.

Yosef was a lifesaver. Fixed my fender and customer service was A1…read more They didn't charge me for brief service. Will be coming to them for all future pieces I need to replace.

Giovanni is a bike magician. and so kind & helpful too. a total gentleman & now my bike's in great…read moreshape!! thank you Giovanni!!

We came in on Saturday afternoon to get a tire fixed. Service was quick while we waited. Staff is…read morevery friendly, highly recommend to others. Prices are reasonable!!

Excellent services and prices. I brought an older bike in for repairs. They did an excellent job on…read morerepairing the problem. They did a thorough check of the condition of the bike and said it would not be worth changing older parts that still work due to the age of the bike. I appreciate their honesty and not trying to up sell. Repair price was reasonable.

Rhonda is super nice and helpful. If you need a bike give her a shout! She even came to fix a…read moreflat on a bike we bought.

Beware of this company! This is not a serious business. They had me waiting all day, kept moving…read morethe appointment back and never showed.