Used to go to another place in Hayward for my oil change but my dad said this place the service was…read morebetter and the workers are simply more pleasant, and I couldn't agree more. Never going to another place for an oil change, Insta Lube is the best. It's a business that cares about customer service, a sector I feel is neglected or at least is overlooked in the auto industry.

I have mix review just because this last time I went I was charged $50 more than I'm usually…read morecharged. I asked what happen and then just said prices went up and I explain I'm not use to paying this much. Honestly about the same price taking the car to the dealership.

I am also one of those people who had been ignoring my dashboard maintenance light and putting off…read morea much-needed oil change, dreading having to go in - THIS IS YOUR PLACE! I went on a Friday morning on my husband's recommendation (he also gives 5 stars for an oil and transmission fluid change on our old van), only one other car ahead of me, and got seen immediately. In 30 mins and without leaving the car, they changed my synthetic oil, checked my fluids and lights, offered to check my tire pressure, and washed my window, while I chilled, answering texts and calls in my car. Big thanks to Sedrick, Alik, and especially Jorge for the honest and prompt customer service. I had a rear windshield wiper that I bought and Jorge very kindly taught me how to install it (though I bought the wrong one oops) - new life skill unlocked thanks to you, Jorge! Will be back in 5,000 miles - fast, easy & painless for car-maintenance phobic people like me!

Came in for an oil change that I'd been putting off for way too long (I know, I know... I shouldn't…read morehave ), but I'm so glad I finally did! This was the closest shop to me, and now I know I'll never go anywhere else. The whole experience was amazing. It's literally a drive-thru service you don't even have to get out of your car! The customer service is top-notch. Everyone was so friendly, welcoming, and always smiling. You can tell they genuinely enjoy what they do. My technician, Uriel, was incredibly kind and informative. He explained what my car needed without being pushy at all. Unlike some places I've been, I wasn't bombarded with a list of expensive services or talked down to. He simply gave me the information and let me decide, which I really appreciated. I paid about $140, which is around what I normally spend for an oil change, and I happily left a good tip because the service was that great. They also offer a free oil top-off before your next 3,000 miles, which is such a nice bonus! Highly recommend this place. They've definitely earned a loyal customer!

I needed some work done on my 2000 F150 with 360K. Once again the work performed met or exceeded my…read moreexpectations. The shop rate is $220/hr but you get what you pay for with auto repairs. You can save on shop mark up by supplying your own OEM parts.

Not only are they friendly and knowledgeable, but they fixed the horn on my CMAX as I'd asked and…read morenothing else unnecessary-- fast and efficiently. They made further recommendations too. Very easy to talk with and understanding.

Kaiser & Gold are very nice technicians.... Especially Gold,…read morehe told me what to do to make my car in good condition.... well done!

I've been going to Oil Changers in Hayward for quite some time now, and all times Lube Tech 10314…read moreprovided excellent service. The team is consistently efficient, friendly, and very knowledgeable, which makes every visit quick and stress-free. What I really appreciate is that they do offer additional services if they notice something your car may need, but it's never pushy. They simply suggest it, explain it clearly, and leave the decision completely up to you--whether you want to take care of it right away or just add it for next time. Overall, the experience has always been great, and I don't see myself going anywhere else as long as I'm in the Bay Area.

I really enjoyed my first visit to Stress-Free Auto Care. Requesting my appointment was easy and I…read morewas able to do it on a web browser. I was taken care of immediately when I showed up for my appointment and they even offered me a ride to and from my house for pick. I got text message updates throughout the process which included photos to see how they were diagnosing the issues with my vehicle. I could click through the option of services to see which ones I approved them to do and I chose to decline. I also liked they had a camera where you could watch them work on your car live. All in all, this was really and truly an Stress-Free place and I will definitely come back for more work in the future.

Where do I begin? I genuinely wanted to like this place because I had read several positive…read morereviews, and my initial experience with the staff and customer service was pleasant. I brought my car in because it wasn't driving the way it normally does. They kept the vehicle for a day and contacted me the following day to recommend replacing the transmission. The estimate was approximately $9,800, which was far beyond what I expected--and, quite frankly, extremely concerning. My vehicle is not yet six years old, and I have consistently kept up with routine maintenance, including regular oil changes. Naturally, I was very disappointed to be told that I needed a replacement transmission, especially at that cost. I decided to get a second opinion from another repair shop, and I'm very glad I did. They diagnosed the issue as spark plugs and ignition coils--not a transmission problem. After replacing those components, my car is now running beautifully. I appreciate the customer service I received, but unfortunately, I cannot justify returning to a shop that would recommend a repair of nearly $10,000 when the actual issue turned out to be something significantly less expensive. I understand that diagnostics can sometimes be complicated and that different shops may reach different conclusions. However, an estimate of $9,800 is a substantial amount of money, and I strongly recommend getting a second opinion before committing to a repair of that magnitude. Thank you for your time and for the service you provided. I sincerely wish you the best, but based on this experience, I will likely may not return.

I went in 9/13/26 Sunday and I was impressed with all of the men who were so sweet and kind. I am…read more65 years old and I felt like a 20 year old with such great customer service. I hardly see that anymore. Everyone was so nice and respectable to myself and my Daughter. Jamal was mainly who worked with my car. Excellent manners. Just a great group of young men. Sylvia Feliciano

I am downgrading. Last time I came in they broke a wheel stud off and sent me to thieves at the…read moreNewark location. I chalked it up to coincidence. This last visit they broke another off and tried to blame the heat. I can only speculate on how they did it but that enough. If they can't rotate a tire I am worried they are not proficient in more complex tasks. No More.

Convenient spot! Irene and Mark helped me out. I got to stay in my car and eat my lunch and answer…read moreemails. I'm pregnant so I loved that! Will come back!

This is my new spot they are quick and efficient. While some oil change businesses make you get out…read moreof your vehicle, it's fine to stay inside here. Yes they do make recommendations when items are in need of being replaced which I consider a courtesy not an over sell. In and out in under 20 minutes, sounds great to me along with reasonable prices.

Had a great experience I took my 2020 mustang and got my transmission fluid flushed which fixed the…read moreslipping of some of my gears. Also, the price was fair and he explained thoroughly what was going to be done on my car and what to expect. I will be coming back to do my breaks in the future.

First time having to do a Smog Test on my RAV4. My DMV renewal notice didn't even note it was…read moreneeded until I paid and received a letter it was INCOMPLETE. I guess when your car hits 8 years, the first smog needs to happen and coincided just shy of 8 years *eye roll* I was in the area and came across Hayward Auto Care (HAC). STAR certified location which i realized (later) is overkill for my low-mileage and maintained vehicle. I was told up front the cost (was a bit surprised) and in hindsight, should've gone to a regular Smog Check location. Yes, I should've done my homework beforehand (failed) and paid more for convenience. Completed in 20mins. I would consider returning for other services. Be sure to utilize their COUPON (discount) on their Smog Service and other services located on their site! Disclaimer: There was no hard sell and/or pressure from Ken or his son who were friendly and efficient. Note: STAR stations are held to higher performance standards by the Bureau of Automotive Repair (BAR) and are authorized to test vehicles flagged as high-polluter risks

Great service! I needed a lot done to the car. All the brakes and rotors were changed, oil was…read morechanged, and also the headlights weren't working. The headlights took an extra day since the car is a euro and the parts needed to be ordered. The place is busy and full of cars! Definitely go in early or call to see when the best time is to get your service done. I was looking at the low star reviews.... Be realistic with your expectations when bringing in your car. If you have a unique problem, chances are it's going to take longer than you would want it to take to get it fixed. Otherwise just go to the dealer to get it fixed and pay dealer rates/prices. All in all, Vinh's pretty straightforward and honest about the labor and parts. Definitely recommending the shop to all my friends!

Take my car here for a smog check , it was really fast and cheap, the guy sorry forgot his name was…read morevery nice and helpful. Definitely recommend it.

They oil changed and serviced my car friendly, quickly, professionally manner checking every…read moredetail, topping off my washer fluid. I highly recommend E-Z 10 Minute Oil Change! One of the best places to bring your car in San Leandro!

Did a quick oil change. Prices reasonable and he offered suggestions and did not push to buy any…read moreother services. He even showed me the oil stick when he was done. The previous people that we went never did that. I now have another place as backup.