Fair! Did a great job. I'd go back if I needed too. They came in less than their estimated price…read more Finished earlier than expected and did a fantastic job

Run don't go there. They're free estimate cost me $85. I have talked to several people have had bad…read moreexperiences. They do not take responsibility for their mistakes. They charge you to fix their mistakes

they would get 5 stars but the bald, goatee guy that sits at the desk refuses to acknowledge…read morecustomers. I had to wait for one of the oil technicians check me in. This happens every time.

My husband went in to Tony's 2 auto to drop off his truck for an oil change today ,got a phone call…read morefrom Tonys shop asking if he wanted and air filter and a cabin filter because there was no cabin filter in were is supposed to be , my husband told the person that called him wait a second last time I brought my truck in you guys called me back and said that the cabin filter and air filter were ok so what's going on someone didn't check the filters last time or what and just lied about it and charged him over 200$ for putting the filters on so he had been driving with his truck for a few months trusting that Tonys auto shop took care of him the first time pretty messed up. He didn't even get an apology, very disappointed of our local business will, not be doing business again with them.

I can't say enough positive & kind words about Jake. I bought my car a year ago. He checks in from…read moretime to time. I live in another state. The media screen & my phone wasn't connecting properly. I tried myself many times. I contacted Jake. It took a little work, however the phone was back connected with the screen. THANK YOU so much Jake. You're not just a salesman, you care about the customer & to me that's important. I was a customer relations manager for many years. Again Thank you

I drove several hours from out of state to look at a Toyota 4Runner. I made the long journey to buy…read morethe car but It was bait and switch. So many undisclosed issues like paint issues, loose front bumper, loud wheel bearing/worn tire, alignment. When I mentioned that the vehicle wasn't as described, Blake said "it is expected for a used $28k vehicle to not be perfect." While that statement is true, I was not looking for a perfect car, I was looking for a reasonable car. I then told them that I would need a discount to repair the undisclosed issues the vehicle had. They said they cannot go down, In fact, if they do, it would mean a lower tradein value for my vehicle which ultimately means they did nothing to help the situation and literally tried to even it out. Test drive began with salesman Blake driving to a convenient store parking lot, then he asked me to switch seats so I could test drive. He mentioned it was their policy that only the salesperson drive the vehicle out of the lot, then allowing the customer to test drive it back to their lot. Never heard of this before and seems disingenuous to not allow the full round trip for the customer to test out a $28k vehicle. I then requested to speak to the sales manager. Mr Blake, the salesman who assisted me went back and forth from his desk to the managers office, ultimately returning with the same results. I was advised the manager is "currently working on multiple things and is busy." Which tells me he doesn't want to own up to the dealership's mistakes and accommodate a sitting customer with funds ready on hand.Just to clarify, Blake sent me a short walkaround video, where he began pointing at a couple areas on the hood where paint was touched up, however, I evidently found out that the paint used was the wrong shade of white. The vehicle had a pearl white paint exterior and the touch up paint was a base white, which is different. It wasn't even done correctly with a tiny brush, it was smeared with someone's finger, as they glided the wrong paint around the rock chips, but failed to fill the crater left by the chip itself. After pointing at the hood, Blake cotninued to talk about the features it has. What I was more concerned with, is the rest of the body's condition. After not disclosing the remaining issues, I was certain he would stand by any shortcomings from hiding the new issues i found out about. Finally, when I arrived, I saw it pulled up to the front of the dealership. I immediately saw the front paint damage that was touched up on the hood, however, they discounted the severity of the problem, because there were multiple areas with touch up paint, including the hood, driver's front door, the tailgate, and more. I also noticed that the front bumper was separating from the top corners, indicative of prior replacement (fit and finish won't be like Toyota), loose rivets, or the vehicle may have recently collided with an object or another car. Yes, it had a "clean" Carfax with 3 owners but I do not trust carfax since not everything gets reported. Carfax works for the dealer, not you. The finance manager "Guillermo" said he'd rather sell it locally there when I mentioned that I would appreciate it if they could work with me on a deal, since I am a committed buyer driving far (8hrs). This is the same Guillermo who had to be educated on why prepaid maintenance program is also honored at my local Toyota. He wanted to charge me a fee in the selling price, not allow me to opt out, and still require me to drive 8hrs for this service plan which includes oil changes and tire rotations. Blake corrected him, rightfully so, but the alarming fact is that he was certain he was right in the first place. Considering his position as "finance manager" Guillermo should have known better. A bit condescending and arrogant in my assessment. salesman was kind and responsive to my questions but it would have been nice to know those things before driving 8hrs. I don't recommend Wills Toyota for used cars if you don't want hidden problems and disappointments. What a shame.

I cannot recommend this company enough! I was caught between a rock and a hard place being 5 hrs…read morehours into a 14 hour drive when my car threw a engine code. I called about 7 shops in the Twin Falls area, and no one was able to get me in, but 2 places (including the VW dealership) recommended Limited Auto Group because one of the techs (Gary) is a Volkswagen specialist. I called Lmited Auto Group and spoke with Brittany, she was absolutely amazing with her knowledge, patience, and kindness as I explained my story. She told me to just take my time in driving from Wells to Twin Falls, and they would see me when I got there. Sure enough, I pulled in and immediately Gary met me at my car and listened to what I had experienced with my car in the last 24 hours. Gary diagnosed the issue within 15 minutes. However, it was a Friday afternoon and he didn't have the parts to fix it at that time. My car still drove and was safe to continue to my destination. The parts were ordered so I could stop back the following week on my return home. We ran into some delivery issues on the parts so the repair was delayed. Brittany was more than accommodating and offered a couple of options on how to proceed. LAG was very generous regarding the delay. I was also offereded the use of a vehicle (another VW) to go explore areas in Twin Falls or, as I did, go to Twin Beans in downtown Twin Falls and enjoy tea while my car received exceptional service. In a time where good customer service seems to not exist anymore, LAG has restored my faith and are truly the epitome of great customer service. LAG is the most professional and kindest company I've probably ever encountered. I highly recommend them to anyone in the Twin Falls area, whether you live there or happen to be passing through with an issue. Unfortunately, I live 7 hours away, but if I did live in Twin Falls Limited Auto Group and Gary would be my VW's exclusive shop! In addition, my car's front end was annihilated with bugs from MT and ID evening driving. When my car was ready for pickup, the exterior was absolutely beautiful with not one bit of bug evidence. The detail services are impressive!

Had them check out a BMW Z4 I am interested in. Worked me in on short notice, provided a detailed…read moresummary of issues at half the price of the other shop I called, and Andrew was generous with his time discussing the findings. ****** (six stars!)

Love these guys! Ialways know that they will do a great job and I trust them. Best price for oil…read morechanges as well.

Really grateful to this business. We were on a road trip and our car had tire issues (surprising,…read moreconsidering the tires had just been replaced by another shop in the same week). Even though they were busy and we walked in without an appointment, these guys were great and patched up our leaks. They diagnosed what had happened, gave us suggestions on what to do when we got home, and carefully re-checked everything before sending us on our way. Super helpful and friendly.

Best customer service in Twin Falls!!!!!!! Knowledgable…read moremechanics on the latest makes and models. Schedule your appointment today!

UPDATE: The manager of the Car Store contacted me and they ordered the new part and installed it…read more It seems that the majority of the problem was having a hard time finding the replacement part and just didn't keep me in the loop. Problem was fixed and all is good now. I will still continue to use the Car Store for future auto repairs in the future since I have always had great service with them for over 10 years.

We were driving by this place the other day and there was a sign outside that said text a phone…read morenumber for a free car wash. We texted the phone number and two days later we got a free code. The two guys working were really friendly. They seem to do a thorough job with the sprayer on the front and the back of the car to get the bugs off. We have been traveling, driving, for about 8 hours so we had a lot of bugs on the front. It's a traditional drive-through car wash, where the machine hooks your car and pulls you through while you're in neutral. After the two days sprayed the front of the back, then the drive-through car wash, one of the guys came around the other side and wiped down the mirrors and the sides. We actually thought this was pretty good. And they do have a monthly unlimited car wash for $19.95.

These guys were awesome. Not sure my car has ever been this clean! I definitely recommend them.read more

Larry Knight and his son are amazing mechanics. He literally turned my Chevy from a 3/4 ton…read morepaperweight to a perfectly running truck. If I could give a 10 out of 5 I would. Glad I found a mechanic I can trust when there are so many out there you cannot.

I have to say that the father and son team of Precision Automotive of Twin Falls, Idaho is as good…read moreas they get. They are honest and hard-working. Larry (father) and Cody (son) are the owners of Precision Automotive of Twin Falls, Idaho. I needed a new water pump for my elderly Buick (just a 17 year old car). Cody immediately scheduled for the very next morning for that very important part to be replaced. Other mechanics that I went to said that the wait could be as much as one week. Mind you, a water pump is responsible for cooling the engine with coolant. A faulty water pump could mean that your engine will overheat and cause extensive engine damage. Just for fun, I called to other mechanics and dealerships for price comparisons to get this important car part replaced and installed. Precision Automotive replaced and installed for $70 less than a competing mechanics estimate and a fully $200 less than Rob Green Automotive's estimate.(Yes, Rob Green Automotive said that it would cost $200 more for the work than what I was charged by Precision Automotive. How do they get away with that??) Anyhow, I haven't gotten to the good part yet. Not only did I save a significant amount of money, my car was repaired in way less amount of time than was estimated. They thought that I might not get my car back until about two o'clock that afternoon (which was a reasonable amount of time), but instead I got my car back and repaired by 11:30 that morning. (I had dropped my car off just before 9:00 o'clock that same morning.) You can imagine my astonishment when Larry (the owner) told me that the job had already been completed and the car was ready to be picked up. My jaw dropped in astonishment. I'm used to mechanics saying that the job will be completed at a certain time, but then it is hours before the job is actually completed. I expected the same thing with Precision Automotive, but boy, was I wrong. Also, I had been given a written estimate of the amount for the work to be done. Instead, the amount that I had to pay came in at a full twenty dollars less than the original estimate. My jaw dropped again. This never happens. If anything, the amount due is usually higher than the original estimate. Suffice it to say, I give Precision Automotive of Twin Falls, Idaho a full five-star rating. I would recommend this auto shop to any of my friends or anybody who just needs a good auto mechanic shop to go to in the Magic Valley.