I was referred by Addicted to Auto to Randy the owner of Gem State Towing. Randy came to my rescue…read morewhen we arranged a time for the pick up. I left the keys with him and he delivered my truck to Logan the owner of Addicted to Auto. Seamless, punctual, and no problems.

So i started my towing journey off to a tough start. Backstory... It was my first auto accident i…read morehad to deal with. I was unaware of the option to tow to my home and clean my accident mess up myself. However after talking with Chuck and Doug we came up with what i think is very fair option. They towed it back to my home for what the tow price from the accident to my home would be. They didn't charge me storage fee or any of the other fees (after 3 days of storage). They were very understanding and knowledgeable. Its a hard time for everyone. I appreciate them giving me a break even when they also have families to feed. So thank you Doug and Chuck for the understanding and being helpful.

I had the misfortune of my motorcycle breaking down in Burley ID. I called AAA and was connected…read morewith Todd at Snake River Towing. He dispatched his driver, Brent, who helped with a battery and getting the bike onto the truck. I was taken to Buhl and we transferred the bike to James truck (Southern Idaho Towing) who took me to Boise. Both drivers were professionals and looked after me and my bike with courtesy and commitment. Thanks guys and all the best!

Our truck broke down between Boise and Twin Falls 800 miles from home. They had the fastest…read moreresponse time of everyone we called, and because the truck they had couldn't hold all three of us they sent a second passenger car to pick us up and all our luggage, took us to our hotel, found a luggage cart and even helped us load the luggage cart! They were awesome! Thanks so much to Dave and Brian!!

Came in for just an oil change since we had been on the road for 600 miles and the rest of the…read moreshops were closed. The guy took forever to even notice he had customers, when he did come out he looked dumbfounded that we needed service, did the same for a few other customers that came in. He proceeded to take an hour and a half for a simple oil change and had the audacity to change us extra because it was a mechanic shop, not an oil change place. He did not give us a rundown on how the car is, he just said "here it's done" and had his helper park the car (which he could barely even park it, he had to back up like 3 times). This place is so inefficient and we weren't able to even eat anything afterwards because they took so long.

Lost the air conditioning on a long road trip and Logan was quick to say he could analyze the…read moreproblem. Convenient that he stays open until 9:00 pm. He quickly and accurately determined the issue, fixed the car and had us back on the road within a decent amount of time. Cost was definitely reasonable. (Note that the entry to the garage is off the alleyway and not where maps might take you.)

Palmer is very professional and honest. Prices are fair and very reasonable. Neil and his son are…read moregood people and very good mechanics

My motorhome broke down 700 miles from home on a 2,200 mile trip in Twin Falls Idaho.I had engine…read moreoil all over the engine compartment. Neil adviced me that it was likely the front main seal of the motor(Toyota 22RE).Neil gave me a cost breakdown of the parts/labor and a brief destription of the procedure required.His day was completley booked so I elected to change out all the parts myself on the side of a parts store parking lot. I was unable to torque the crank bolt down to the required 160 ft lbs as the vehicle is an automatic. I drove back to Palmer's Auto and asked if he could help me torque the bolt down. He paused his work and helped me out with no hint of iritation over me basically wasting his time/money. Upon leaving I asked him for a card so I could leave this review. I am home in Oregon and grateful for his help. Thanks Neil.

Called them in the morning as my rear wiper and the windshield washers both front and back stopped…read moreworking; after it was fixed, we asked them if they could change the spark plugs on our 2003 van; they completed that as well as we waited for the work to be done; couldn't be happier that we got everything done within 2-1/2 hours and at a reasonable price; thus will be my go-to place for any future auto needs!

Took a little longer than initially quoted but they did an awesome job and were very reasonable in…read moreprice! Would highly recommend!

I called Tom Tillitson in the beginning of February when the motor blew in my Jeep and said I had…read moreit listed for sale, no title for parts and it had 2k worth the brand new tires and he said he would buy it. He told me it would be a week or two to get the cash together to not have that happen. He wanted to chase down the title as my Jeep was in my son's name and that if he was able to get it he would be able to buy it outright and not have to part it out himself because he wanted to rebuild it into a toy. This was not the deal, he was suppose to buy it himself to part out or find another 4x4 and trade for a vehicle and cash, he did not honor the agreement. Each week turned into a month and then still four months later, every promise he made that he was waiting for money or that his house closed and he was then waiting for that money to cash me out never happened. Everytime he said he'd call me back, he didn't or if I called her send me to his voicemail and then after leaving messages, he'd still not call and my texts went unanswered as well. If I was lucky enough to get him on the phone, it was one promise after another and he never honored the agreement we had, instead he started changing the terms without me being in agreement and now he's basically screwed me out of a One of A Kind Jeep. Because I got upset after 4 months of continued runaround, he tells me now I'm responsible for the towing to get the Jeep to his shop and for an engine cooler from years ago that HE Himself didn't bill the Warranty because he forgot and expects me to pay for that as well before he wants me to now pick it up which are totaling over $1000. The part that makes it worse is that he had parts equally over $1000 that didn't get installed and he took more than half of that money towards the engine cooler that he didn't bill correctly. There was also an auto claim worth over $10k that parts and labor that were paid for were never installed on the Jeep that he's kept the money on and was never returned to me. This is NOT how Good Business is done and I'm getting screwed here for a decision he made himself and by not honoring the deal we made has left me in hardship due to the fact that I was suppose to get another reliable vehicle and cash or simply all cash for me to buy something. I am Disabled and Handicapped and have not been able to go to the Doctor, haven't been able to schedule Scans, or the necessary procedures I need done since he took my Jeep and never paid me for it. Tom Tillitson should be ashamed of himself, preaching faith and how good he has it, well no wonder when he screws his way to the top while not communicating with you to what he makes his plans to be

Tillotson auto repair has been, hands down, my best auto shop experience in town. They do all star…read morequality work at a fair price and it is no secret as the place is always swamped. Very busy shop and my clutch issues took a bit longer than expected, mostly due to waiting on parts, but the shop worked after hours so I wouldn't have to cancel my weekend plans. AND the ladies at the front are cool, friendly, and actually concerned about getting your job done... Despite being super busy all the time. Bottom line: If you need a quality, friendly, no attitude, no BS kind of auto shop, then look to Tillotson. Thanks guys!

I was referred to Jon at Artisan Auto Body by another local business in Buhl over a problem I was…read morehaving with my lift gate. Jon diagnosed the problem and changed the latch. It worked fine initially, then began to have a glitch, which I wanted him to look at. Upon checking it out, Jon offered to refund part of my money, but I wouldn't let him. He took more of his valuable time at no charge to try to find the issue. *But being an autobody shop, he doesn't have the proper diagnostic tool needed. He gave me sound advice on how to proceed should I want/need to. I appreciate the quality work he did in replacing the latch. I especially appreciate his honesty and integrity in offering to give me a partial refund. As a single female senior citizen, it gives me great peace of mind to know I was charged fairly and honestly and that Jon did his best to fix the problem. If I ever need autobody work, this is where I will bring my car and encourage you to also! I definitely give 5 Stars for the service requested, quality & value!

Just had my silver 2019 Ram truck repaired here. Great job on the color match which is very…read moredifficult on Silver. All the replaced panels and bumper we well aligned and all defects were eliminated. Jon kept me updated on the repair and it was completed in a little over a week which was what he estimated. He used factory parts not Chinese copies which kept the truck original.