Upon the recommendation from Kia Motors, to have my spark plugs and fuel injectors replaced with…read moreOEM parts in my 2006 Kia Sedona LX Van with a 3.8 engine - which I purchased. I drove my well-running 2006 Kia Sedona LX Van to Don's Auto Repair for the simple tasks of spark plug and fuel injector replacements. When I came back the next day to pickup the Van, the Van was not running well at all and the check engine light was on revealing several error codes. Don's auto repair did not know what to do next or how to fix the error codes so I took my mis-firing, chugging and jerking - Kia van home in Burley. They did not offer to refund any part of the money - that was in excess of $500. Now, I am having my Kia Van towed (excess of $300) to Twin Falls to the Hyundai Dealer to fix the errors which will be in the neighborhood south of $1,500 - $2,000. Maybe when Don was there working, my Van would have been fixed right and if not, a refund would have been offered. UGG!!! The best words that comes to my mind on this business - from the Latin words, "CAVEAT EMPTOR" - let the buyer beware! I do not recommend this business for auto repairs or at least on Kia and/or Hyundai Vans.

We had just headded out vacation driving from Salt Lake City to the Oregon coast. We'd had problem…read morewith a sensor we thought had been fixed before we left but the problem started up again just outside Burley. I searched online and found Don's. I called and thankfully they said they would see if they could help. We arrived and just as mechanic Robbie had some time and was able to help immediatley! Don directed us to a nearby park to wait since we had our dogs with us. He even offered to drive us someplace in his truck! Robbie tried several fixes and tests and was not sure if the problem was fixed but had done what he could and we decided to move on. I don't know if the sensor just needed some adjusting or what Robbie did but the probem never reoccured! We're so grateful for Don and Robbie taking time to help us at a moments notice and for their friendliness and hospitality. They could have easily said we'd just have to wait until they could get to it but they worked us right in and we got on our way without too much delay and our dogs had a great time at the park!

Wonderful as always!! Polite and friendly staff. They checked everything I asked for and then…read more asked me if there were any other problems going on.

We came by and visited and several employees were saying to a customer that they were an idiot and…read morethat they didn't know what they were doing. I was actually looking for a shot that might help me with A future repairs on a couple trucks. If the employees treat customers like that poorly I would send my business and my friends elsewhere

Great Thank you to Brad @ Clegg's Service!…read more This past week my son and I were driving from Boise to Las Vegas when the alternator went out and we died a few miles outside of Burley. Our tow truck driver from Snake River Towing was amazing and helped us find a local service to help. Brad has us back on the road within 2 hours and was extremely fair with the costs. I would highly recommend anyone not only in an emergency but for any service needed. Thank you again Brad!

Didnt use their repair service but did use their Greyhound Lines stop facilities going to and…read morecoming from Burley, ID. Very friendly and hospitable. Also noticed the owner has great relationships with his auto service customers.

I am so happy with these guys. My mom gave me her old car…read moreto give to my daughter when she becomes of age, 4yrs. looking forward to that.. The car is a 91 Honda civic, old car and not a lot of value in it. So my mom had spent $1,600 getting the AC working in Albuquerque last February. Lot of money to spend on an old car for a non essential system. I towed it to Burley to use, and shortly the AC went "Belly Up" $1600 dollars up in smoke. Merles Truck & Auto is a Napa Service Center, so is Moneys Worth Auto in Albuquerque. Napa supports a "Nation wide warranty" Merles Auto picked up the burden to get the work done right, and did. These guys earned my trust and word of mouth. Thanks Merles Truck & Auto. Mike Burley ID 7/8/2013

Great customer service by Trey. We talked with him on the…read morephone before coming in. He answered all of our questions and worked with us in getting the best tires for the type of work the car will be used for and dealing with weather conditions we would be encountering. The value for the tires were good, and great warranty also.

Such lovely staff! We were leaving City of Rocks on a road trip from MA to WA when we noticed we…read morewere losing air in our tire rapidly. We called ahead to Les Schwab, them being the closest tire shop to us, and they told us they could help us out. Having a Sprinter camper van, many other places haven't been able to accommodate the height and weight of the van. We came in and they helped us immediately - patched our tire and had us on the road again in less than an hour! This being our home on wheels, our dog was with us and they even welcomed him into the store while we waited. Would highly recommend! They made a stressful event not at all stressful.

When my dogs and I found myself with a bad transmission in my RV 2500 miles from home over a…read moreholiday weekend Rick never hesitated to come to my aid. From the first phone call I knew I had called the right place. Rick opened up his shop on his day off and delivered me the unfortunate news that the transmission would need to be replaced. He offered to let me camp at his shop for the night and even ran me an extension cord so I had power. The next morning, Rick gathered the estimates and helped me check into a near by RV park. For the next week, Rick gave me frequent updates on the shipment of the transmission while I enjoyed the stunning Burley/Heyburn area. Once delivered it took Rick less than a day to install the transmission and I was back on the road later that day and was able to get home to NY on schedule. Rick and his workers are a blessing.

This is the transmission shop you need. Honest, extremely helpful, professional and excellent…read morecustomer service. The owner Ric went out of his way to support or needs. He came through when we needed him the most. We needed a new Honda transmission when it broke down in 105 degree weather on our trip from Denver to Boise. He walked us through every step of the way and gave recommendations for our transmission needs. We are forever grateful. Thank you.

ZERO STARS!!! Paid for $800.00 parts, paid for the shipping label for them to be sent. Tracked the…read moreshipping label- they were not picked up. Called to ask about it they said they could not actually do that. They never called us to let us know. Said this seems like a scam!! Pretty sure they are the ones that almost scammed us out of $800.00. They never processed a refund until WE ASKED FOR IT!!!! The customer service is terrible. The parts guy Jordan has no brain and Richie Gonzales is a worthless manager and seems to be a crook.

Schedule my truck for work on my brakes. Was having issue when stopping and parking. It was easy…read moreto schedule online. Waiting area was nice as a woman I didn't mind waiting while they looked at it to let me know what was wrong. All employees were friendly. My brakes were fixed that day. No upselling on anything that I didn't need. They could have tried to get me in a new truck but they didn't.

We had a breakdown on our way through Idaho, and the tow truck took us here…read more Matt was very helpful, getting us in his schedule first thing the next day, and advising us on the best course of action. The charges were reasonable, and even though our car required an engine replacement he was able to complete the work within a week, which was quite fast. Highly recommended.

Matt saved the day. We were headed to Salt Lake from Boise and our AC wasn't working. Called Matt…read moreand he stayed late to diagnose and treat. We are back on the road with cool air! Thanks Matt!

I am a new customer to Claunch's. Dennis was nice to deal with and his communication was on point…read more I spent approx $1,000.00 having a few things done on my pickup and my wife's car. About a week later we reviewed a hand written thank you card in the mail from Claunch's. Who does that anymore? I quoted all the local shops before I chose Claunch's. They were all pretty similar in price but I felt like the other shops didn't care one way or another about earning a new customer. Dennis went the extra mile from the second he answered the phone, to returning my call when he said he would, and communicated well all the way through. When we are in Burley I will use Dennis for all our vehicle maintenance.

I've been doing business with Dennis and his boys Nick and Tyler for years. They've always been the…read morefriendliest tire shop in town. I can send my wife down there and know they aren't trying to sell her an $85 dollar air filter. It should be that way everywhere you go. They are honest and priced right. I highly recommend them for anything tire related. Oh shoutout to Ben. Always working hard over there.

I've used them for everything including towing after a car wreck, to major repairs after the…read moreaccident. They work really well with the insurance and I find them very affordable. They are the only place we consider taking any of our vehicles. They do wonderful work.

Rant about crawford towing. They hauled a car the september 13th, 2023 that was in an accident…read more There were items inside the car that were wrote on the tow sheet. When we arrived to the car the next morning; since the insurnace company hadn't filed an insurance claim yet, so we had to wait until the next morning. The items were no longer in the car. A solid week of trying to get answers from Crawford's with no response, we heard back and were told that someone had probably jumped the fence andd they are not responsible. However their outside yard has razor wire along the top of the fencing. Kinda odd how things just vanish from their yard.