1. Kim Hansen Chevrolet

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Burley, ID

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Kim Hansen Chevrolet

4.0 (8 reviews)
Closed • 9:00 am - 4:00 pm

Services - Kim Hansen Chevrolet

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Kim Hansen Chevrolet Photos

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Ask the Community - Kim Hansen Chevrolet

Goode Motor Ford - My receipt for replacement of my alternator and serpentine belt.

Goode Motor Ford

(31 reviews)

ALTERNATOR LEFT ME NO ALTERNATIVE I was on my way back home…read moreto WA on my road trip to Arizona on May 16, 2023, when the battery light came on in my truck. So I asked Siri on my iPhone to take me to the nearest Ford dealer. She took me to Goode Ford in Burley ID. Nick was my advisor. This was about in the middle of the day. Turns out I needed a new alternator, which was no surprise. I also had them replace the serpentine belt. They were able to complete the job on such short notice by the end of the day, though not with original Ford parts. But Nick did advise me of this and I did OK the use of aftermarket parts. AFTER 1 1/2 YEARS, AFTERMARKET ALTERNATOR + SERPENTINE S'ALLRIGH' The final bill was $943.53(BTW, they accept credit cards, but not MobilePay) as Nick told me that it was difficult to get underneath there to remove the old alternator and put the new one in. I felt OK about it, especially since I consulted a mechanically inclined friend of mine on my phone while in the waiting room. I'm sure an independent mechanic would not have charged as much. But then if my replacement alternator were to go out, I could take it to my nearest Ford dealer to get it corrected, instead of having to go all the way back to Burley Idaho. MY "TRUST ISSUE" A BUST? OR JUST? While we were talking about the final estimate of repairs, and while they were still working on my truck, I politely mentioned to the effect that I was from out of state and therefore was at their mercy re: final cost, as I was not yet comfortable with their final cost estimate. Nick politely replied that I have "trust issues," despite my mentioning that I was from out of state. This left a little something to be desired. Instead, a statement of understanding my out-of-state situation and an attempt at words that would comfortably justify the final cost in my mind would have been in order. I say this especially since I later noticed after I got it back, that the receipt showed there was road test mileage, even though the vehicle actually had fewer miles on it after I got it back than what was recorded on the "mileage out" on the receipt! (see photo) I did not however bring this up to Nick after the fact, but instead just assumed that they estimated it and went on my way. NO ALTERNATIVE UNIVERSE NECESSARY SINCE NEW ALTERNATOR STILL OK Nevertheless, because of Nick's calm carriage, (vs a demonic demeanor) and because they were able to get my vehicle out that day, and because a year and a half later, all is well with the replacement parts. I'd give this place 3 1/2 stars if I could, and would take it there again if I had to do it over again.

Avoid Goode Motors in Burley - Dishonest & Deceitful on My Idaho-to-Nevada 2018 F-150 Limited…read moreI bought a 2018 Ford F-150 Limited (109k+ miles) from Goode Motor Ford in July 2025 for delivery to Nevada. Sold as-is with only a 3-month/3k-mile goodwill warranty. They completely screwed up the titling process on this cross-state purchase, causing major delays in legally driving the vehicle. I had to get the Nevada temporary permit myself. They admitted they don't respond to the state's requests until the customer complains. Communication was terrible -- they didn't help at all and rarely responded in a timely manner. In October 2025 (while goodwill coverage was active), I reported cold-start/power loss and downshifting after putting on only about 300 miles. They dismissed it as "how all Fords run" and did nothing. The transmission failed completely shortly after. They offered only $1,000 goodwill but demanded I sign a full release. I refused! Strong Warning: Do NOT buy from Goode Motors. They are dishonest and deceitful. They botch paperwork on out-of-state deals, provide terrible communication, dismiss real mechanical issues, and offer almost nothing when big problems arise. Save yourself the headache and money -- go somewhere else. I will never buy from them again. Date: July 2025 - March 2026 Vehicle: 2018 Ford F-150 Limited

Young Idaho Chrysler Jeep Dodge Ram Fiat - Burley

Young Idaho Chrysler Jeep Dodge Ram Fiat - Burley

(29 reviews)

Well the positive reviews keep coming in through the years. Our recent service experience this time…read moreApril 2023 was phenomenal. All thanks to Madison. We were in town again and had a flat tire. Of course, we came to Young Chrysler and were met by Service Representative Madison. Even though she was short staffed she managed to find the time to get our tire fixed under one hour. And she did not charge us for the service. First time this has ever happened to us. We came back a few days later for routine maintenance. Of course Madison greeted us. Madison and the staff at this dealership know how to provide a positive customer experience. Below is a review that I gave in July 2016. It is now January 2018 and the service we received continues to be excellent. They deserve five stars since their service department continues to provide excellent consistent service. We are visiting again today on January 8, 2018 - we traveled to Rupert from Minnesota to visit family and had our Dodge Ram truck serviced. Randy Terry and the service staff were very helpful, friendly and courteous just as they were over 2 1/2 years ago. Keep up the excellent work. July 2016 Review: The service department is excellent!! We were from out of town on vacation and needed an oil change and a check up on our Chrysler Town and Country. We called the service department and got an appointment the very next morning. We were impressed by the speed of their service and attention to details. The service manager Randy Terry was very helpful, friendly and courteous. They went above and beyond with additional service without charge (i.e. installed our front license plate and checked our brakes and A/C at our request). This is the third time we have been to this dealership for service because of their outstanding service department.

I had one of the worst vehicle purchasing experiences of my life with Young Automotive Group…read more I purchased a 2024 Ram 3500 for over $72,000, and the entire process, from payment to delivery, was disorganized, poorly communicated, and ultimately unacceptable. I mailed payment on January 30th. The dealership received it February 9th. Paperwork was completed and returned by February 13th, and I was told everything was good to go. What followed was weeks of delays, unclear timelines, and constant follow-ups on my end just to get basic updates. Delivery was a mess. I was given incorrect timelines, no clear communication, and my wife was left coordinating a late-night handoff around 9PM with two young children after multiple delays and missed calls from the transporter. We were also never clearly told that the transport company would not be taking the trade-in at the same time. When the truck finally arrived, there was no paperwork included as promised. I had to follow up days later just to get it emailed. Then came the most serious issue. The truck failed Maryland state inspection almost immediately due to a cut in the tire sidewall that had been covered with rubber tape and transmission fluid leak. I was explicitly told before purchasing that the transmission issues had been resolved with a replacement. That was clearly not the case. Despite all of this, I was forced to pay out of pocket to replace a damaged tire that should never have passed any inspection, let alone been sold on a $72,000 truck. I also made my first payment on this vehicle before I even had it in my possession. I escalated this to executive leadership, including the President and Vice President, and received no response. At the end of the day, I paid a premium price for what should have been a smooth, professional transaction. Instead, I dealt with poor communication, questionable vehicle condition, and zero accountability. Buyers beware, this experience was unacceptable from start to finish.

Kim Hansen Chevrolet - car_dealers - Updated October 2026

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