In December 2023 the "service engine soon" light came on in my Jayco motorhome (Chevy chassis) when returning from a long trip. The engine is the 8.1 L with 112,000 miles on it. I had a hard time finding a mechanic to look at it. Finally one did and he tried all the electrical fixes with no luck. Next, I took it to the local Chevy dealer several times. Each time I took it in I got conflicting reports and began to lose confidence in them. In talking to people in our area, I was directed to Schow's in Rupert, Idaho. It was now early June 2024. I began at their parts counter. They took me back to the shop to meet with their Service Manager Rick Alvarado. He wasn't in at the moment, but the parts guy asked me to explain the problem. As I did, Rickie, a mechanic, lifted his head from the engine he was working on. When the parts guy left, Rickie said "Tell me again what's going on with your engine." As I explained the problem to him, he said it sounds like a bad camshaft. So, here's Rickie working on a car, stopping to listen to my problem, a guy who he has never met. I was immediately impressed with his interest. When I talked to Rick, he said they would look at it, now in mid-June. When I took it in, both Rickie and Chris wanted to hear the problem again. They agreed that it sounded like an internal problem. Chris also owns a vehicle with the 8.1 L engine. I instantly had confidence in these two men. I felt they took a personal interest in my problem. After evaluation, they agreed that it was internal and that I needed a new engine. Rick said they could have a Jasper Engine here in under a week (Chevy dealer said a month or more). As I needed to use the motorhome for the month of July, Rick said they would get the engine in and when I returned they would get it installed. Rickie and Chris said it would be ok to drive the 600 miles I needed to drive, and they were right. Rick also knew and respected a deadline I had of the job being completed by the end of September. When I returned in early August, they got me right in. I understand that Rickie did the bulk of the engine replacement. It was finished in 4 days. They said to drive it 500 miles and bring it back in for an oil change and inspection. After the first 200 miles, there were a couple of small issues, unrelated to the engine. I talked to Rick on the phone and he said bring it in. I did, and Rickie quickly resolved the issues on the spot. After 500 miles I took it in for service and Rickie had noticed a leak at the crimp of an oil line. The service was completed, including rebuilding the oil line after Chris called all over to locate a new line, which wasn't available anywhere. Rickie also did a complete inspection under the vehicle. I am about to embark on a 6000 mile trip and I do so with complete confidence in the new engine and their work. I feel that Rick, Rickie, and Chris took a personal interest in my vehicle and made it their personal goal to resolve my problem. I am always amazed what good mechanics can do. They explained and showed me what they were doing, including the bad camshaft, which Rickie diagnosed with that simple initial conversation. Every time I pulled up to the shop, one of them met me with a smile. I cannot say enough good things about Schow's, Rick, their Service Manager, and Rickie and Chris in particular. I was impressed with how they put their heads together to resolve the issue. I highly recommend Schow's and their Service Department. I am sincerely grateful for the commitment they had to get my vehicle repaired. Tim Gunderson Burley, Idaho read more