We had just headded out vacation driving from Salt Lake City to the Oregon coast. We'd had problem…read morewith a sensor we thought had been fixed before we left but the problem started up again just outside Burley. I searched online and found Don's. I called and thankfully they said they would see if they could help. We arrived and just as mechanic Robbie had some time and was able to help immediatley! Don directed us to a nearby park to wait since we had our dogs with us. He even offered to drive us someplace in his truck! Robbie tried several fixes and tests and was not sure if the problem was fixed but had done what he could and we decided to move on. I don't know if the sensor just needed some adjusting or what Robbie did but the probem never reoccured! We're so grateful for Don and Robbie taking time to help us at a moments notice and for their friendliness and hospitality. They could have easily said we'd just have to wait until they could get to it but they worked us right in and we got on our way without too much delay and our dogs had a great time at the park!

We were camping at City of Rocks and noticed a horrible grinding noise in our wheels. AAA was…read moretowing us all the way to Twin Falls, when the tow-truck driver recommended Don's in Burley, which was even more convenient for our route. Doug and Julie (the owners) were SO friendly and helpful! Doug figured out the problem right away and we asked him to check out the rest of the car and do some basic maintenance as we were starting an epic road trip up to Alaska. Julie gave us a ride to a nearby restaurant and picked us up when the work was done! You can't get this type of personal service in a city man.... Mostly they are genuine and good people, which is particularly reassuring when it comes to my car!

I am a new customer to Claunch's. Dennis was nice to deal with and his communication was on point…read more I spent approx $1,000.00 having a few things done on my pickup and my wife's car. About a week later we reviewed a hand written thank you card in the mail from Claunch's. Who does that anymore? I quoted all the local shops before I chose Claunch's. They were all pretty similar in price but I felt like the other shops didn't care one way or another about earning a new customer. Dennis went the extra mile from the second he answered the phone, to returning my call when he said he would, and communicated well all the way through. When we are in Burley I will use Dennis for all our vehicle maintenance.

I've been doing business with Dennis and his boys Nick and Tyler for years. They've always been the…read morefriendliest tire shop in town. I can send my wife down there and know they aren't trying to sell her an $85 dollar air filter. It should be that way everywhere you go. They are honest and priced right. I highly recommend them for anything tire related. Oh shoutout to Ben. Always working hard over there.

As always, Wickels got my back! They do great work for a…read moregreat price, in a timely manner and they don't beat around the bush. They are upfront and let you know what's going on so you have no questions. Thank You Wickels, Tony Muir.

My wife noticed the TPMS light on when leaving your store. She said it eventually went out on the…read moreway home, but when I checked the pressures, one front tire had 73#, and the other had 80#. I adjusted them to the correct pressures. This of course was when I noticed that all but one of my valve stem extensions were missing. There were originally 6 installed. I attempted to check and adjust the tire pressures on the right rear, and noticed the inner valve stem was not lined up. And that a regular valve stem cap was installed on the inside dual. This resulted in my having to lift the truck, remove the outer tire and then spin it to get the valve stems realigned and adjust the tire pressures as needed. While my wife was in your store, I asked her to check on the price to install 4 new tires that we would provide; and was very surprised she was quoted $240 to do the same dismount/mount & balance for 4 tires that you had just completed and charged her $80 for. When asked why the big discrepancy, she was told if you damaged a tire that you did not provide, that you'd have to replace it. Which, the tires that you just rotated were not your tires, so if you damaged one of those, then what do you do? When you combine all of the issues I found in just a simple tire rotation, and what looks to me like price gouging, unless I can get a better explanation I will probably not be coming back to your store with my trucks.

ZERO STARS!!! Paid for $800.00 parts, paid for the shipping label for them to be sent. Tracked the…read moreshipping label- they were not picked up. Called to ask about it they said they could not actually do that. They never called us to let us know. Said this seems like a scam!! Pretty sure they are the ones that almost scammed us out of $800.00. They never processed a refund until WE ASKED FOR IT!!!! The customer service is terrible. The parts guy Jordan has no brain and Richie Gonzales is a worthless manager and seems to be a crook.

Schedule my truck for work on my brakes. Was having issue when stopping and parking. It was easy…read moreto schedule online. Waiting area was nice as a woman I didn't mind waiting while they looked at it to let me know what was wrong. All employees were friendly. My brakes were fixed that day. No upselling on anything that I didn't need. They could have tried to get me in a new truck but they didn't.

We spent a week on a rafting trip and were stopping in Burley for fuel when we discovered a nail…read morein our tire. Every tire shop in the city was closed (it was 9:00 PM), and we were desperate for a solution. Thankfully, we had a friend who used to work at Young Buick GMC in Burley! Our friend made a few phone calls and the company came to our rescue by sending in a technician (after hours!) to patch our flat. Dan Alvey and his team had us in and out within 30 minutes, and we were able to make it back to Utah safely that night. Absolutely amazing customer service! Thank you to everyone at Young Buick GMC!

Excellent from start to finish! My salesman, Wesley Abraham, did an awesome job and taking care of…read moreevery detail of my new purchase. Got me the best price, secured money to cover the cost of my trip to buy the truck and communicated every step of the way. Every member of their staff from the GM down super friendly. Honest sales process with no pressure and no hidden agendas. Highly recommend!

I ran out of gas on the interstate near Burley ID on a hot summer Thursday. I was driving a late…read moremodel car and one new to me, and was pulling my travel trailer. I called this company and they responded quickly (within 15 minutes) with a can of gas. The service man knew where a special funnel was located, in my spare tire compartment, and used it to put gas in my tank. I would have had no idea how to do it. I am so thankful that this company responded.

Absolutely horrible job detailing our new car. The owner of the shop gave it back to us with dirty…read morecarpets, dirty moldings, and dog food still all over the trunk. He did offer to have us bring it back in, but after realizing his cleaner fried our heated seats somehow. We don't want him to touch it. Don't go here to get a detail. Horrible job.