Jim came out same day and did a great job replacing a few outlets in my house. Would recommend!read more

Very responsive and helpful. Immediate call-back.read more

Dom P, Ronny and Don H., were easy to work with and professional hardworking guys. They worked…read morehard and answered all my question. I'm grateful to my neighbor who suggested Haley Mechanical!

What a cluster. We…read morestarted our journey to get a new generator installed on 19 May. It was finally finished sometime in August. One would think that a place who specializes in generators would do better than this. However. First, the good news: our salesperson, DJ, was wonderful. He spent time with us going over the BTUs and size generator that would realistically be needed here. Also, our meter needed to be upgraded and I gotta say, Consumers Energy was great! Yeah, you read it. Great! They were here within two days time, had the thing installed and ready to go. Bam! And now...the rest. It took a while to get scheduled. Ok, no biggie. But when they finally arrived to do the install, that's when the mishaps began. It was hot outside. Like blazes. We kept the guys swimming in drinks and had them come in as often as they needed for AC breaks. The install was to take 1.5 days. Welp, by end of day 2, the people just left. Long holiday weekend? Extra extra day off? Going to contact us next week about finishing. No call. Call office. No clue. Called back. Evidently, generator needs a part. No one mentioned this. (Wouldn't you think that a place that specializes in generators would have parts?) Days go by. More calls to office. No part. More calls, no part. Called back and scheduled. Oh now something else. We will get back with you. Inspector from county can come in meantime. Cool! He arrives, very pleasant and inspects plumbing. He says, "when is electrical inspector coming?" Huh? He said that Haley should have also scheduled that. The plumbing inspector even called the electrical inspector himself (!!) and was told that Haley never scheduled him. Call office. Oh, uh, guess that didn't get done. Called office about SIX times to get that scheduled. The installers from Haley cut the outside gas line too short. That had to be redone. Now we are ready? Generator going to work now? No. Now the guys have to come back. The replaced part from July? Doesn't work. Replacement ordered. Call office. Is it there? Is it there? When are you getting it? Etc etc etc Part comes. Oh damn, now the lid doesn't lock. Going to order new lock. Call office. Any word on part? Anything? Hello? "We are going to have our new electrical manager help you out. He will call you right back" Crickets. Days and days of crickets. No manager. No anyone. Call office. Part here? Nope. Guy is coming out. New part found. He is super nice. Tries new part. Guess what! Doesn't fit! Eeeeeeeeee He says he is going back to take an entire lid from another generator to fix ours. He does. All is well. Days later. We get a call asking for the serial number so our extended warranty can be registered because Haley forgot to get it during install. Three weeks after that, we still don't see extended warranty in our app being added. Call office. Oh, she hadn't registered it. All in all, this whole process took months, and no less than 30-35 calls to the office to get things done. No one knows what is going on in this company from one department to the next, one employee to another. It used to be highly recommended because it was family-owned. Now, we can see how private equity has "helped" enhance another business into the trash heap of history. After this colossal mess, we do have a nice generator that works great. And we will be using an entirely different company for our annual maintenance.

Fixed a problem quickly. Rapid service, affordable rates. Helped us reinstall a GFI socket for…read moreour new washer/dryer.

They came out and did a great job. They were able to complete the work quicker than expected. Very…read moreprofessional. Would highly recommend them to anyone.

Quick response to inquiry and great service start to finish. Installed 3 bathroom fans plus…read morediagnosed and fixed old wiring problem. Even cleaned up after! I highly recommend Royal Electric.

From the owner: Royal Electric is built on honesty, integrity, and quality relationships with our customers…read more Experienced licensed electricians committed to bringing superior quality electrical work to our local communities. We are dedicated to excellence and will deliver the Royal treatment to each and every customer. Looking forward to hearing from you soon. -Your friendly neighborhood electrician

I looked on the Internet for an electrician in my area and was pleased to find one right in my…read moreneighborhood. I called and Randy was able to fit me into his schedule in two days. I had a small job but, Wow! He arrived right when he said he would and was very pleasant and professional. What should have been a fairly quick and easy job turned out to be a bit more, due to some previous work that was not done correctly. After spending more time and effort, he could have asked for more than he quoted, but with a kind smile on his face, he didn't. Highly recommend!

We hired this company for multiple residential projects including HVAC troubleshooting, an EV…read morecharger installation, and repair of a non-working doorbell transformer. Scheduling was flexible, pricing was fair, and communication was consistent. Unfortunately, the quality of work and follow-through did not meet expectations. Several installations required return visits--or fixes I ultimately had to handle myself. The EV charger failed to operate out of the box due to a disconnected internal ribbon cable, which was blamed on product design rather than potential mishandling during install. (I had to troubleshoot and repair this myself.) The doorbell still doesn't function as designed. Our primary concern was that there was no power to the Eufy unit--we wanted to avoid having to charge it manually. After inspection and a transformer replacement, it still never had power. We didn't realize this until the battery died, and based on the battery lifespan, we're confident there was no power present from source to load when the team left. While work was being done on the doorbell and electrical panel, a wire somehow disconnected from a breaker, causing power loss to our upstairs bathroom lights--an issue that went unnoticed by the team. My wife noticed it immediately, but since I was traveling, I assumed it was a GFCI trip. It wasn't--I later confirmed it was related and not a GFCI issue at all. We were also having issues with our AC system, which was diagnosed as a faulty relay and low coolant. After those repairs, the exact same issues persisted. While they did return at no charge, the explanation shifted to closed vents and system over-pressurization, followed by claims that it was a design flaw from the original home build. We have since opened all vents and the AC still short cycles.(In fairness I did not bring this up to them, as I had already lost confidence in their repair work) For context, our neighbors have the same home layout and do not experience these issues. While I understand the challenges of troubleshooting, it can't come at the cost of repeated guesswork and shifting blame every time something doesn't work. In each case, the explanation pointed to equipment flaws or unrelated factors, never acknowledging the possibility of an installation oversight--despite the timing and nature of the failures clearly suggesting otherwise. While the team was willing to return (as long as we paid another service fee), the lack of accountability and repeated need for correction made the process more frustrating than it needed to be.

Richards Electric didn't send a generic reply -- he actually took the time to thoroughly answer my…read morequestion on Yelp with a clear explanation. That alone stood out. Even better, he was able to come out the very next day, walk us through the best approach for our situation, and provide a very reasonable estimate. He showed up on time, stayed extremely close to his original quote, and scheduled us within a week. As a new business getting off the ground, that level of professionalism and reliability made a huge difference. His responsiveness and transparency gave us the confidence we needed to move forward. Highly recommend.

I contacted this business and got a response almost immediately, which was a great first…read moreimpression. I scheduled a free estimate, and Levi showed up right on time. He ended up being able to get the job done on the spot, which was awesome and saved me a ton of time. Levi is a veteran like myself, so it honestly felt more like talking to a brother than a contractor. He explained everything, got right to work, and handled the whole job efficiently while I just watched (and joked around a bit). Overall, great experience, professional, responsive, and easy to work with. I'd definitely recommend them. 10/10. Thanks Levi.

Perfect transaction Justin was on time and professional,…read moreand unbelievable customer service. Highly recommend

Wonderful company, very punctual and knowledgeable about the job. A little bit on the pricier side…read morebut more than reasonable for the QUALITY of work. I would 10/10 recommend this company.

Fantastic service, always responsive and reliable! I had an outstanding experience working with JW…read moreand his team for the EV home charger installation process. Top notch. JW guided me through the entire process, from advice on what charger items to purchase through Tesla, the actual installation, information and set up for Ann Arbor EV charger inspection and information on DTE energy programs and rebates. Super thorough! He and his team are the best in the field. They specialize in EV charger installation so are incredibly knowledgeable with anything related to the matter. The entire process was super easy and went smoothly. Plus incredibly friendly and professional. On a side note, it has been super convenient to have the home EV charger. Much nicer than having to drive out to a supercharger station on a regular basis. The convenience factor, DTE rebate program and energy saving programs offset any installation cost (which was good to begin with, especially with this high level of expertise and quality result). This has been the best investment this year. Highly recommend. Thanks JW and team!

JW put in my whole house generator. His price was fair. Because we were in a hurry, he and his…read moreemployee, Austin, came out on an extremely cold day to get the job done. This guy answers the phone when you call. I will always use JW Shaw Elecctric.

Great experience. Doug came over and was quite personable,…read morethoughtful and persistent in solving my problem. We discovered an app that measured the internet speed over my network and he was able to dissect the problem and correct it in a convincing manner. Fun and quite educational. I've used them for years and more than likely will continue to do so.

Super easy to schedule and complete payment with the office employee, Mandy. Don't recall the…read moretechnician's name but he was prompt, capable, and very knowledgeable. Solved my issues for a reasonable price. Would not hesitate to recommend to anyone in the area.