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    VDV Systems

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - VDV Systems

    Home automation repair

    Home theater calibration

    Home theater installation

    5 More Services

    Component automation

    Security monitoring services

    Security system installation

    Security system repair

    Home system automation

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    Recommended Reviews - VDV Systems

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    9 months ago

    This is a highly specialized company where every step of the work is carefully calculated to deliver perfection to the clients.

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    9 months ago

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    9 years ago

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    Valley Alarm - Valley Alarm Logo

    Valley Alarm

    (368 reviews)

    Armen was very timely and professional! He did a wonderful and seamless job installing my alarm…read moresystem. He taught me exactly how to use the system and explained everything in detail as he completed the installation process. He was very clean (used shoe covers when in and out of the house) and was friendly with my dogs! Sevada initially came to assess the property for installment to give me a quote. He was a great and explained everything thoroughly! I highly recommend them.

    We've been a customer of PV Security for decades, which was bought by Valley Alarm and absorbed…read moreinto their system years ago. Had assumed all these years that our house security was adequate but recently was horrified to experience that it very much was not, and more importantly, that the folks at Valley Alarm were not trained properly, made a ton of mistakes, and made for a very stressful holiday. The day before Thanksgiving, we received text alerts of a burglary - nothing else. No idea if this was a fake text or anything, as it provided minimal information (the title: BURGLARY) . Everything that transpired after was across the board an extremely negative experience: 1. I had to call Valley Alarm to get more info. Each time I called, I was on hold for at least five minutes - terrifying when you've just received a text saying BURGLARY. To add insult to injury, the hold music is an advertisement for VA saying that "agents will be on the phone in seconds." 2. I spoke to multiple agents, and none provided sufficient information or answer any of my questions adequately in a way that would reassure me. 3. Horrifyingly, I had to be the one to tell VA to CALL THE POLICE. They were supposed to have called me first, and immediately dispatched the police. Neither happened. In fact, when I called the first time, the agent was a very blase "oh, do you want us to call the police?" Uh YES. And then once that happened, they provided zero follow up information. I eventually found it easier to call my police station directly, and speak to the police via my neighbors. 4. ALL OF THIS WAS A FALSE ALARM. Valley Alarm NEVER provided an explanation of why we had received an alarm. The neighbors never heard the alarm, and when we had someone check the house, there was no sign of anything amiss. 5. After all of this (and before we were able to have someone enter our house) I called VA repeatedly to make sure that our alarm system was still actively armed. Every person gave me a non-answer in the form of double negatives: "well, if nobody has gone in to disarm the alarm, we can only assume it is still armed." Not only was this absolutely not reassuring, and felt like they were hedging their bets, it turned out to be completely incorrect - they just straight up had no way to tell, blaming us for having an old system (which they had never told us to change) and for not performing routine checks (which they had never told us to do). 6. 3x I had their "service technicians" call me to "provide more info" because the agents at the call center were proving to be completely useless. The first time a technician called, she literally started the phone conversation with "what do you want." I was never assured that our house was okay and that the alarm system was still working because none of these agents or technicians could provide straightforward information. I am just horrified with how badly this entire experience went across the board. Valley Alarm has admitted that there was a lot of human error after they looked into this experience, and I have never been more certain or faster in changing companies. I have a new system that provides me with way more information, and doesn't keep me on hold to speak to an agent. Absolutely stay away from Valley Alarm.

    Castro Concepts - Front door camera turret style

    Castro Concepts

    (35 reviews)

    I don't understand how this company has so many positive reviews. Our experience was extremely…read moredisappointing. We hired him to install a hardwired network in our home, install speakers, and replace wiring. The cost seemed excessive for the work performed--much of it consisted of simply taping new wires to old ones and pulling them through the walls, which appeared to be a very basic job. For the CAT5 installation appointments, he canceled multiple times for various reasons, including not having the correct wiring or supplies, medical issues, and confusion about the scheduled day. He was also never clear about his start time, which made scheduling very frustrating. We also had him replace an old cable box in a closet with a larger one. The work was poorly done. While some drywall damage might be expected, the box itself was not secured properly, and all the wiring was placed behind it in a disorganized manner. Later, when we contacted our cable company for an unrelated issue, we discovered that our home already had CAT5 wiring installed. We were unaware of this at the time. Either he knew this and chose not to tell us, or he didn't recognize existing wiring--neither option reflects well on his professionalism or competence. We ultimately saved thousands of dollars by hiring another company that simply tested the existing wires and added wall ports. Overall, the experience was a complete waste of time and money. I would never trust this company to do work in my home again. At best, the service was incompetent; at worst, it felt dishonest.

    I wouldn't use Juan Castro he will take your deposit and wont do the work,he always ask for 50%…read moredeposit and thats against the law,I have no choice but to take him to court.his workmanship is horrible.

    San Marino Security Systems - San Marino's Best Home and Business Security Systems

    San Marino Security Systems

    (231 reviews)

    8:52am, SMSS called to inform me my backup battery was going out. At the end of call, we made…read morearrangements for SMSS to stop by at 5pm to replace the battery even though it's after working hours. 5:20pm, Received a call from SMSS that they're on their way to our house. 5:28pm, Mr. Phil (the Owner) showed up to our house and replaced the battery. He also updated our key pad program and showed other features the security app too. If this is not top notch customer service then I don't know what is.

    I have been a customer of San Marino Security for the past 7 years. They designed a system based on…read moreour specific needs and completed the installation professionally and on-time. I was very specific about certain aspects of the installation and they graciously accommodated all of my requests. This week a great technician named Vic came out to our home to replace all of my batteries and update the firmware on my system. He was very friendly, efficient, and informative. He explained everything to me and made the process incredibly fast and easy. I could not ask for a better experience. I appreciate how responsive San Marino Security has always been to my needs. They always respond very quickly and their customer service really stands out from most other companies. I can't say enough good things about them. I have referred many friends and family to them and everyone has the same experience. I highly recommend San Marino Security.

    APS Security Systems - Be Secure! Call Us Today And Get the Quality And Service You Deserve.

    APS Security Systems

    (128 reviews)

    Canoga Park

    We had an issue with our alarm and Aaron came out personally to handle it. It was an issue with a…read moremotion detector and while he was here he helped us add some codes to our alarm and answered a bunch of questions for us. Great service! This type of personalized service is why we switched from ADT to APS! Many thanks to Aaron!

    I decided I needed to up my security game and after the house I just moved out of was burglarized…read moretwice - once by way of a brick thrown through the window while I was home. This left me shaken up. I spoke with several other companies and then Vernon came out. I can say that immediately you feel safe in his presence and it's very clear he cares about ensuring people are safe and FEEL safe in their homes. He is a former cop and it shows. He is someone with the experience and instincts to really understand safety and that was very apparent in our conversations. He's not a salesman - he's a security expert who knows what you need and is honest and direct. He didn't try to upsell me on excessive unnecessary items like other companies. He asked about my goals and truly sought to understand exactly what I wanted before giving his suggestions. I asked tons of questions which he answered thoroughly and patiently. The best part about the experience was he could instantly tell I was shaken up from a previous incident and was so compassionate while still being direct. He talked to me about how to keep myself safe in case of another break-in given the layout of the new house and improve overall house safety in other ways. He even noticed the doors weren't installed correctly and missing tiny parts that make a door super easy to kick in. You don't always get more bang for your buck and it's definitely much more expensive than a DIY Google Nest self install, but I will sleep better at night knowing I got the true expert advice I needed to keep myself and my home safe. Due to the permitting system in the area and the issues with the owner of the house I lease there may be issues with getting one feature but I am going very out of my way to find a way to get what he thinks I need. So glad I made that last call to APS.

    VDV Systems - homeautomation - Updated May 2026

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