Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

They were pretty quick from contacting them to them showing up. They went above and beyond and…read morereplaced all the telco lines to fix the issue.

amazing service shirley aldaco is so amazing and help me with everything and made everything so…read moresmooth i am so glad she helped me out! would recommend going here

I had a really disappointing experience at this T-Mobile location. The woman who was supposed to be…read morehelping me didn't seem to know the answer to any of my questions. I ended up directing my questions to another employee (the girl with braids) just to try to get basic information. When she couldn't help either, I asked if they could check with their group or see if there was any way to help me. It was very uncomfortable because I could clearly see them texting about me instead of actually trying to resolve the issue. There was also a third employee helping two other customers who looked visibly annoyed the entire time, which made the whole environment feel unwelcoming. I don't know if they were having a long day or what, but as a customer, that shouldn't come across this way. What makes it worse is that they did have iPhones in stock, but because of the lack of knowledge, communication, and overall attitude, I decided to leave and purchase from a different T-Mobile location instead. My experience was on Jan 7th at 3pm fix your workers

Go here if you want the employees to scam you. I have never in my life seen a company allow scam…read moreartists to work for them and scam the customers out of money and sign them up for services they never wanted and be charged and refused a refund. Disgusted by T-Mobile and this store !!

Horrible Service. We were assisted by a representative that goes by the name of Sugar. We wanted to…read moreset up a new line for my girlfriend and told her we had a 15% discount through my work. She then proceeded to tell us that T-mobile has a free line promotion not telling us that the 15% off would not work with that extra line. On top of that, the line we were set up with to transfer her number was an internet line which would not transfer the number over. I would never go to this location again.

Very deceptive and high pressure sales techniques. They lied about my need to replace a 1 year old…read morephone. Also lied about need for a high speed charger. Then the price they promised was not available after they had already presured me to switch plans. Avoid this store and save yourself the grief. Don't go here !, There are many other locations near by

I just left a review and they deleted it funny I'll keep leaving reviews they cussed and yelled at…read moremy mom for talking to another lady that didn't speak English because she told her to watch to about getting scammed because they scammed my mom money and tried to ignore and I will never come back to this place the will get bad karma for what they do to people

From the moment we stepped into the store Juan was friendly, knowledgeable, and genuinely…read moreinterested in helping. He walked us through multiple plans, answered all questions with patience, and helped us save money. Customer service at its finest. Many thanks, Juan. Sincerely, Eduardo

I didn't catch the employee's name, but he was tall, heavyset, with long hair and a beard…read more I went into this store because my cellular data and reception had stopped working altogether. I had purchased a new phone through AT&T because they offered a significantly better deal and better coverage in my new ZIP code, including a new iPhone 18 Pro Max. The AT&T employees had already spent quite a bit of time helping me navigate T-Mobile's process to obtain a transfer PIN so I could move my number over. From the beginning, this employee was dismissive and unnecessarily rude. The first thing he told me was that the AT&T employees should be handling this, not him, and that they had "failed at their job." He then repeatedly insisted that I should simply do it myself through the T-Mobile app using the account owner's login, since I was on a family plan. I tried several times to explain why that wasn't possible in my situation, but instead of listening, he repeatedly talked over me. At one point, when I continued trying to explain the issue, he responded sarcastically, "Okay, well, I'm just gonna stop speaking then." The one genuinely helpful thing he did was temporarily set up my phone number on my friend's phone so I could make calls. However, I felt so unwelcome in the store that I ended up going back to my car to make the necessary calls and try to resolve the issue myself. Eventually, we tried exactly what he had repeatedly insisted would work: getting the account owner's app login and password and attempting the transfer through the app. As I had already explained to him, it didn't work. I went back inside and calmly asked what the next step would be. His response was essentially, "Nothing I can do. Have a great day," and I was dismissed from the store without any attempt to offer another solution or explain who I should contact next. What bothered me most was the attitude. At no point did I blame him personally, raise my voice, or speak disrespectfully to him. I was simply a customer dealing with a frustrating technical/account issue and asking for assistance. Based on this experience, I personally would not recommend T-Mobile. But if you do use T-Mobile and need in-person assistance, I would especially avoid this particular location. Customer service should involve listening to the customer and at least attempting to point them toward a solution--not talking over them, criticizing employees from another company, and dismissing them when the first suggestion doesn't work.

On Monday August 10,2026 I went into the T mobile store to have my phone number changed because I…read morewas getting numerous calls that I had to block. The tech helped me to changed my number and instructed me that it should take 2-4 hours . But it never changed so I went into the store the next day and the hostess told me it was going to take 1 hour to be seen and it didn't take an hour it was close to 2 hours to just ask a question . When I did speak to the tech then told me it was going to take up to 24 l to 72 hours for the number to process which to me didn't make sense to just changed a phone. It was like no one wanted to help fix the problem that was created from the first on Monday . So I contacted T Life customer service and ask them if the process to change your phone number took 24 to 72 hours they told me no that it only takes 2-4 hours . I told them that I tried to changed my number at a T mobile store in Northridge and the trouble I went thru and have been waiting a whole week. That it's unfair treatment and still my number is the same . I asked if there was someone who can help me and they assisted me to a gentlemen named MJ that helped me out and was successful in changing my number over. He also found out the first number I was assigned had an error and no one even checked or investigated why the number never worked .. I'm glad they have the TLife app because the customer service in the store sometime the techs don't want to be bothered they just want to sell stuff they don't care about their customers. I just wanted to express my experience . Glad I have my new number and it's works great .

Today I came in on a Monday, and although there were a lot of people ahead of me, the wait was not…read morelong at all. Kylie helped me with a complicated situation involving consolidating accounts and figuring out which items to pay off so I could save money. I have several devices on both accounts, and she took the time to research each one carefully so she could recommend the best plan for me. She even explained which devices I should not pay off yet because I would end up losing money. Oh my gosh, she spent hours helping me. She went back and forth between my two accounts and the representatives assisting her on the other end. She answered all my questions and helped me find a solution to my issues. I give Kylie an A++++! I love coming to this location because they never disappoint, no matter who helps me. Thank you also for the merch, the baseball cap, which Kylie offered to me with a smile. Honestly, she smiled the entire time, even though my situation was complicated. Luisa also smiled as she passed me on her way out. I love seeing those smiles, especially because that is not very common nowadays. Thanks again for such a great experience!

Lorenzo responded quickly and was very helpful and efficient, also provided good advices…read more He also did a remote problem diagnosis before coming in to save time, very thoughtful service. Very satisfied.

Called Phone Expert to fix a damaged landline phone connection. They responded quickly. We…read moreinadvertently gave Lorenzo some incorrect information about the prior phone hookup, he nevertheless patiently diagnosed the problem and solved the issue, professional all the way. Can't recommend this company highly enough.

The Channel Guy is excellent. Everything about working with him was great: A very nice lady does…read morethe scheduling for him, and he shows up on time and gets the work done fast. What else could you ask for! I'm disappointed in Bob B's very unfair review, especially after reading the very professional response from the Channel Guy's business manager.

ATTEMPTED StarLink install…read more.. Terrible experience. They came to my home and had the wrong ladder so they left. Couldn't reschedule for the same day. So I figured it all out myself and if they had just walked around the house, they would've noticed a previous DIRECTV install bracket (already bolted into the house) that they could've used. I sent them a picture of it and they said they couldn't use it. But I'm literally writing this review from StarLink that I set up myself. For free! ! I've now got the entire thing setup by myself, and simply have to go to Home Depot in the morning and buy a few small things to make everything look neat. Most simple install ever. They did not research the project or even look at the height of my home. Super disappointing ! It's like any other business. When they get really busy, you' really find out how good they are at managing things.