Jon is knowledgeable and helpful and good at problem solving...but most importantly he is willing…read moreto work with you at your level...technical with me, easy going and helpful with my wife. He's better at solving simple computer things with my wife than I am as he is so much more patient than I am. He's a great resource and a pleasure to deal with for most computer issues.

From the owner: We specialize in providing individuals and small 1 person businesses with help and support that is…read morehighly customized and in plain language. Our aim is to provide you with what you need, in the way that you want it. We understand that not everyone is a technology wiz and we work with you at the speed you desire.

Uriel was wonderful. He was an expert in his technical skill. I am very very happy with his good…read moreservice in repairing and correcting my computer. He performed all of the work I needed, and got everything up and running. I will definitely seek out his help if I have issues again.

We were having tech issues at our company and Uriel was able to come by right away. He was able to…read morequickly find the root of the problem and informed us of the ways to fix it. He was very professional and thorough and even gave further recommendations to make our system better. If we have any future tech issues, we plan to request his services again. Highly recommend.

Good communication and fair pricing. Will use Clint again if I ever need to. Thanks. My new hard…read moredrive loads much faster now! So far so good!

Top man! Very professional, friendly and honest. Reasonable pricing. Clint formatted my new…read morecomputer and sent all my files to the new machine. Highly recommended. A++++++ 100%!

Excellent service , very helpful. Erick is amazing and a computer whiz. He has helped us out with…read moreso many of our IT / computer concerns.Very responsive, friendly and accommodating. They go above and beyond to make their customers happy. I will be going back and referring my friends here as well.

From the owner: Since 1998 Chibitek (formerly ACS Tech & Mac IT Services) has flourished in business by seeking out…read moreTri-state area companies and home offices that needed assistance in technology and system development. We are an IT Systems Integration and Mac/PC Services firm. Chibitek was established due to a gaping need for trustworhty consultation with effective solutions to everyday business probelms. Customers also lacked a firm that could execute on the plan and deliver their technology projects in a simple, efficient manner to cut costs, focus on the core business and quickly respond to growth opportunities while ensuring the safety of their company as well as family. We have been adding more value services and partnerships for our customers such as Graphic Designs, SEO and VoIP. We are always working with our partners to offer a complete solution package and a fair rate. We've listened to our valued Customers and have expanded our services to meet their business and home office requirements. We promise to remain faithful to the principles that have got us to where we are today - "Prompt, Professional and Personalized Service with a Smile."

The service is always beyond phenomenal…read more If you ever have an issue with your laptop or desktop computer. Raphael is the most knowledgeable, and the service he gives is absolutely wonderful. Supreme Computer is the only place I trust with diagnostics, and repairs of my pc's. This is where I send all of my family, and friends that have computer issues or concerns.

Raf, was fantastic. My Dell hard drive fried, only 2 + years old. He took it in on Saturday and I…read morewas back working on Monday. Highly recommend. Don S.

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

On May 21, 2025 Lincoln sent a technician to my home to hook up a newly purchased photo printer and…read moreto show me how to use a newly purchased CD player. The technician was unfamiliar with either device. The photo printer, as connected, smudged badly, which the technician said was the result of using the wrong paper. He managed to get the CD player working by attaching it to my phone charger. I left town for the holiday weekend. Service charge $300+ I returned from the holiday weekend and realized that the technician had taken my business printer off-line. I couldn't get it working and they were unable to resolve the problem over the phone so, on May 28, they sent the technician back to my apartment where he got the printer back on-line. Service charge $200+. I went out to lunch and, when I returned, I found that the printer was again off-line. I called and the issue was resolved by my unplugging the printer, waiting a few minutes, and plugging it back in. The unplugging technique, such as it was, would only last a few hours with the result that almost every time I needed to print or scan, I had to unplug, wait and re-plug. Additionally, the connection between the computer and printer had become very slow. I called again and requested that they send me a different technician who came on June 5. He put my printer back on line, did something that made the photo printer actually work, and was able to get the printer to respond more quickly when printing. Service charge $200+ June 6 the printer was again off-line. I called that morning and was told to "calm down." I'm done with Lincoln Business Machine.